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Nursing home

Villa Mesa Care Center

Upland, California · San Bernardino County

  • 867 E. 11th St, Upland, CA 91786 · Directions
  • (909) 985‑1981
  • Medicare overall rating: 4 of 5 starsMedicare overall rating
  • Ownership: For profit – limited liability company
  • 20 health citations in its last 3 inspection cycles (most serious: level G). See the inspection record

Summary

Villa Mesa Care Center is a Medicare-certified nursing home in Upland, California, with 99 certified beds. Medicare overall rating: 4 of 5 stars. Most recent standard health inspection: 2026-01-23, with 8 health deficiencies. Ownership: for profit – limited liability company. Source: Medicare (CMS) Provider Information, data updated 2026-10-01.

What is a nursing home?

A nursing home (skilled nursing facility) gives 24-hour nursing care and help with daily activities. Some people stay for a short time to recover after a hospital stay (rehabilitation); others live there long term. The homes listed here are certified by Medicare and/or Medicaid and inspected by the state.

Official Medicare data

Everything on this page comes from Medicare (CMS) data updated 2026-10-01. It is information, not a recommendation. Call the nursing home and visit before you decide, and talk with your doctor.

In a medical emergency, call 911.

At a glance

Medicare overall rating: 4 of 5 starsMedicare overall rating
99Certified beds
Health inspections: 4 of 5 starsHealth inspections

Quick answers

Where is Villa Mesa Care Center?
867 E. 11th St, Upland, CA 91786, in San Bernardino County, California.
What is the phone number of Villa Mesa Care Center?
(909) 985-1981, as listed by Medicare (CMS).
What is the Medicare star rating of Villa Mesa Care Center?
Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
Has Villa Mesa Care Center been fined?
Medicare lists no fines for Villa Mesa Care Center.
What did inspectors find at Villa Mesa Care Center?
In its last three inspection cycles (November 19, 2021 to January 23, 2026), Medicare lists 20 health citations; the most serious was level G. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).

Medicare ratings, explained

Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.

Overall rating
Overall rating: 4 of 5 stars
Medicare’s summary of the three ratings below, from 1 star (much below average) to 5 stars (much above average).
Health inspections
Health inspections: 4 of 5 stars
Based on state health inspections and complaint investigations of about the last three years, compared with other nursing homes in the same state.
Staffing
Staffing: 2 of 5 stars
Based on how many hours nurses and aides spend with each resident per day (from payroll records) and how often staff leave.
Quality of resident care
Quality of resident care: 4 of 5 stars
Based on how residents do on measures such as falls with injury, pressure sores, getting better at moving around and going back to the hospital.
Short-stay residents (rehab)
Short-stay residents (rehab): 1 of 5 stars
Quality rating for people who stay a short time, usually to recover after a hospital stay.
Long-stay residents
Long-stay residents: 5 of 5 stars
Quality rating for people who live in the nursing home.

Inspections, fines and staffing

In its last three inspection cycles (November 19, 2021 to January 23, 2026), Villa Mesa Care Center had 20 health citations; the most serious was level G (actual harm to residents). 1 of them was level G or higher (actual harm or immediate jeopardy). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 4.00 hours per resident per day; the California average is 4.54 and the national average is 3.90.

Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.

Inspection history: last three cycles

State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.

What the letters A to L mean
Scope and severity letters
SeriousnessIsolated (a few residents)Pattern (some)Widespread (many)
No actual harm, potential for minimal harmABC
No actual harm, potential for more than minimal harmDEF
Actual harm to residentsGHI
Immediate jeopardy to resident health or safetyJKL

Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.

Most recent cycle: January 23, 2026 — 8 health citations

Inspections in this cycle: January 23, 2026 (standard health inspection).

  • F0686 Level G January 23, 2026 · corrected February 12, 2026

    “Provide appropriate pressure ulcer care and prevent new ulcers from developing.”

    actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies

Show 7 less serious citations (levels A to F)
  • F0550 Level D January 23, 2026 · corrected February 12, 2026

    “Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”

  • F0641 Level D January 23, 2026 · corrected February 12, 2026

    “Ensure each resident receives an accurate assessment.”

  • F0656 Level D January 23, 2026 · corrected February 12, 2026

    “Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”

  • F0692 Level D January 23, 2026 · corrected February 12, 2026

    “Provide enough food/fluids to maintain a resident's health.”

  • F0694 Level D January 23, 2026 · corrected February 12, 2026

    “Provide for the safe, appropriate administration of IV fluids for a resident when needed.”

  • F0755 Level D January 23, 2026 · corrected February 12, 2026

    “Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”

  • F0880 Level D January 23, 2026 · corrected February 12, 2026

    “Provide and implement an infection prevention and control program.”

Previous cycle: October 3, 2024 — 3 health citations

Inspections in this cycle: October 3, 2024 (standard health inspection); October 28, 2024 (complaint investigation); December 13, 2024 (complaint investigation).

Show 3 citations (levels A to F, no actual harm)
  • F0645 Level E October 3, 2024 · corrected October 24, 2024

    “PASARR screening for Mental disorders or Intellectual Disabilities”

  • F0755 Level D December 13, 2024 · from a complaint · corrected January 10, 2025

    “Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”

  • F0689 Level D October 28, 2024 · from a complaint · corrected November 14, 2024

    “Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”

Earlier cycle: November 19, 2021 — 9 health citations

Inspections in this cycle: November 19, 2021 (standard health inspection); October 19, 2023 (complaint investigation).

Show 9 citations (levels A to F, no actual harm)
  • F0755 Level E November 19, 2021 · corrected January 12, 2022

    “Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”

  • F0880 Level E November 19, 2021 · corrected January 12, 2022

    “Provide and implement an infection prevention and control program.”

  • F0580 Level D October 19, 2023 · from a complaint · corrected November 13, 2023

    “Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”

  • F0557 Level D November 19, 2021 · corrected January 12, 2022

    “Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.”

  • F0558 Level D November 19, 2021 · corrected January 12, 2022

    “Reasonably accommodate the needs and preferences of each resident.”

  • F0641 Level D November 19, 2021 · corrected January 12, 2022

    “Ensure each resident receives an accurate assessment.”

  • F0726 Level D November 19, 2021 · corrected January 12, 2022

    “Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.”

  • F0759 Level D November 19, 2021 · corrected January 12, 2022

    “Ensure medication error rates are not 5 percent or greater.”

  • F0842 Level D November 19, 2021 · corrected January 12, 2022

    “Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”

Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.

Full inspection reports on Medicare Care Compare →

Fire safety citations (25)
  • K0345 Level F January 23, 2026 · corrected February 15, 2026

    “Have approved installation, maintenance and testing program for fire alarm systems.”

  • K0353 Level F January 23, 2026 · corrected February 15, 2026

    “Inspect, test, and maintain automatic sprinkler systems.”

  • K0912 Level F January 23, 2026 · corrected February 15, 2026

    “Have power receptacles that are properly grounded.”

  • K0918 Level F January 23, 2026 · corrected February 20, 2026

    “Have generator or other power source capable of supplying service within 10 seconds.”

  • K0161 Level D January 23, 2026 · corrected February 15, 2026

    “Use approved construction type or materials.”

  • K0293 Level D January 23, 2026 · corrected February 15, 2026

    “Have properly located and lighted "Exit" signs.”

  • K0324 Level D January 23, 2026 · corrected February 15, 2026

    “Provide properly protected cooking facilities.”

  • K0355 Level D January 23, 2026 · corrected February 15, 2026

    “Properly select, install, inspect, or maintain portable fire extinguishes.”

  • K0920 Level D January 23, 2026 · corrected February 15, 2026

    “Ensure proper usage of power strips and extension cords.”

  • E0031 Level C January 23, 2026 · corrected February 15, 2026

    “Provide emergency officials' contact information.”

  • E0039 Level C January 23, 2026 · corrected February 15, 2026

    “Conduct testing and exercise requirements.”

  • E0004 Level F October 3, 2024 · corrected October 25, 2024

    “Develop and maintain an Emergency Preparedness Program (EP).”

  • E0039 Level F October 3, 2024 · corrected October 25, 2024

    “Conduct testing and exercise requirements.”

  • K0918 Level F October 3, 2024 · corrected October 25, 2024

    “Have generator or other power source capable of supplying service within 10 seconds.”

  • K0923 Level D October 3, 2024 · corrected October 25, 2024

    “Have proper medical gas storage and administration areas.”

  • E0015 Level D November 19, 2021 · corrected January 24, 2022

    “Address subsistence needs for staff and patients.”

  • E0031 Level D November 19, 2021 · corrected January 24, 2022

    “Provide emergency officials' contact information.”

  • E0035 Level D November 19, 2021 · corrected January 24, 2022

    “Provide family notifications of emergency plan.”

  • E0039 Level D November 19, 2021 · corrected January 24, 2022

    “Conduct testing and exercise requirements.”

  • K0161 Level D November 19, 2021 · corrected January 24, 2022

    “Use approved construction type or materials.”

  • K0293 Level D November 19, 2021 · corrected January 24, 2022

    “Have properly located and lighted "Exit" signs.”

  • K0351 Level D November 19, 2021 · corrected January 24, 2022

    “Install an approved automatic sprinkler system.”

  • K0363 Level D November 19, 2021 · corrected January 24, 2022

    “Install corridor and hallway doors that block smoke.”

  • K0920 Level D November 19, 2021 · corrected January 24, 2022

    “Ensure proper usage of power strips and extension cords.”

  • K0929 Level D November 19, 2021 · corrected January 24, 2022

    “Ensure precautions for handling oxygen cylinders and equipment are correctly followed.”

Staffing

Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.

MeasureThis homeCaliforniaNational
Registered nurse (RN) hours per resident per day0.360.680.69
Licensed practical nurse (LPN) hours per resident per day1.171.200.86
Nurse aide hours per resident per day2.462.662.35
Total nurse staff hours per resident per day4.004.543.90
Total nurse staff hours per resident per day on the weekend3.704.103.43
RN hours per resident per day on the weekend0.210.520.48
Nursing staff turnover (per year)50.4%36.6%45.3%
RN turnover (per year)63.6%37.8%42.5%
Administrators who left in the last year0.00.40.5

Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.

Owners and operator

Legal business name: Sela Healthcare Inc.

Owners and managers Medicare lists (4)
NameRoleShareSince
Mahan, MarylynnDirect owner30%August 17, 2023
Weinberger, PhilipDirect owner30%April 1, 2002
Weiss, HadassahDirect owner20%August 17, 2023
Renew Health Consulting Services LLCManagement company (operational or managerial control)NOT APPLICABLEAugust 17, 2023

Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.

Compare with other nursing homes

Key facts

TypeNursing home
Certified beds99
Average residents per day96.5
Takes part inMedicare and Medicaid
OwnershipFor profit – limited liability company
Legal business nameSela Healthcare Inc
First approved by Medicare/Medicaid1972-06-01
Resident and family councilsResident council
Sprinklers in all required areasYes
Changed ownership in the last 12 monthsNo
Address867 E. 11th St, Upland, CA 91786
CountySan Bernardino County
StateCalifornia
Phone(909) 985‑1981
CMS Certification Number056136
CorrectionsReport an error or suggest an update →

What to ask when you call or visit

A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.

  • Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
  • Can you see the latest state inspection report? Ask how any problems found were fixed.
  • How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
  • Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
  • What therapy (physical, occupational, speech) is offered, and how many days a week?
  • Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
  • What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
  • Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
  • Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
  • Visit more than once, including at a mealtime or in the evening, without an appointment.

Other nursing homes nearby

By straight-line distance (not driving distance).

Nearest hospital emergency rooms

Sources

  1. Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
  2. Medicare Care Compare — official Medicare profile of this provider
  3. Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
  4. Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
  5. Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
  6. Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
  7. State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
  8. Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
  9. Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
  10. Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13