Quick answers
- Where is Las Colinas Post Acute?
- 800 E 5th St, Ontario, CA 91764, in San Bernardino County, California.
- What is the phone number of Las Colinas Post Acute?
- (909) 984-8629, as listed by Medicare (CMS).
- What is the Medicare star rating of Las Colinas Post Acute?
- Medicare overall rating: 2 out of 5 stars (CMS data updated 2026-10-01).
- Has Las Colinas Post Acute been fined?
- Medicare lists 1 fine totaling $70,925.
- What did inspectors find at Las Colinas Post Acute?
- In its last three inspection cycles (May 23, 2019 to May 5, 2026), Medicare lists 43 health citations; the most serious was level J. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (May 23, 2019 to May 5, 2026), Las Colinas Post Acute had 43 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 1 of them was level G or higher (actual harm or immediate jeopardy). It was fined $70,925 in total (1 fine, the latest on November 2, 2023). Nurse staffing is 3.98 hours per resident per day; the California average is 4.54 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: August 29, 2025 — 18 health citations
Inspections in this cycle: August 29, 2025 (standard health inspection); May 5, 2026 (complaint investigation).
Show 18 citations (levels A to F, no actual harm)
F0813 Level F
“Have a policy regarding use and storage of foods brought to residents by family and other visitors.”
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0908 Level F
“Keep all essential equipment working safely.”
F0925 Level F
“Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.”
F0578 Level E
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0605 Level D
“Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.”
F0636 Level D
“Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0676 Level D
“Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.”
F0685 Level D
“Assist a resident in gaining access to vision and hearing services.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0577 Level B
“Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.”
F0912 Level B
“Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.”
Previous cycle: March 18, 2022 — 12 health citations
Inspections in this cycle: March 18, 2022 (standard health inspection); October 11, 2024 (complaint investigation); December 4, 2024 (complaint investigation); February 13, 2025 (complaint investigation); March 14, 2025 (complaint investigation); May 28, 2025 (complaint investigation).
Show 12 citations (levels A to F, no actual harm)
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0676 Level D
“Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0646 Level D
“Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.”
F0676 Level D
“Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0912 Level B
“Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.”
Earlier cycle: May 23, 2019 — 13 health citations
Inspections in this cycle: May 23, 2019 (standard health inspection); November 2, 2023 (complaint investigation); April 10, 2024 (complaint investigation); June 25, 2024 (complaint investigation); July 18, 2024 (complaint investigation).
F0684 Level J
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 12 less serious citations (levels A to F)
F0801 Level F
“Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.”
F0802 Level F
“Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.”
F0804 Level F
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0813 Level F
“Have a policy regarding use and storage of foods brought to residents by family and other visitors.”
F0806 Level E
“Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0698 Level D
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0912 Level B
“Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (17)
E0006 Level E
“Conduct risk assessment and an All-Hazards approach.”
E0030 Level E
“List the names and contact information of those in the facility.”
K0363 Level D
“Install corridor and hallway doors that block smoke.”
K0325 Level E
“Have properly installed hallway dispensers for alcohol-based hand rub.”
K0761 Level E
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
E0006 Level D
“Conduct risk assessment and an All-Hazards approach.”
E0031 Level D
“Provide emergency officials' contact information.”
E0035 Level D
“Provide family notifications of emergency plan.”
K0351 Level D
“Install an approved automatic sprinkler system.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0363 Level D
“Install corridor and hallway doors that block smoke.”
K0741 Level D
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0923 Level D
“Have proper medical gas storage and administration areas.”
E0034 Level D
“Provide a means of sharing information on occupancy/needs.”
K0161 Level D
“Use approved construction type or materials.”
K0372 Level D
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0511 Level D
“Have properly installed electrical wiring and gas equipment.”
Fines and payment denials
Total fines over about the last three years: $70,925 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| November 2, 2023 | Fine | $70,925 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | California | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.25 | 0.68 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.40 | 1.20 | 0.86 |
| Nurse aide hours per resident per day | 2.33 | 2.66 | 2.35 |
| Total nurse staff hours per resident per day | 3.98 | 4.54 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.60 | 4.10 | 3.43 |
| RN hours per resident per day on the weekend | 0.21 | 0.52 | 0.48 |
| Nursing staff turnover (per year) | 24.9% | 36.6% | 45.3% |
| RN turnover (per year) | 35.3% | 37.8% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 277 nursing homes: Pacs Group.
Legal business name: Ontarioidence Opco, LLC.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 216 |
| Average residents per day | 203.7 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Pacs Group |
| Legal business name | Ontarioidence Opco, LLC |
| First approved by Medicare/Medicaid | 1977-06-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 800 E 5th St, Ontario, CA 91764 |
| County | San Bernardino County |
| State | California |
| Phone | (909) 984‑8629 |
| CMS Certification Number | 055619 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Ontario Grove Healthcare & Wellness Centre, LP0.3 mi · Ontario, CA · 4 of 5 stars
- Heritage Park Nursing Center1.2 mi · Upland, CA · 5 of 5 stars
- Upland Rehabilitation and Care Center1.3 mi · Upland, CA · 5 of 5 stars
- Villa Mesa Care Center1.5 mi · Upland, CA · 4 of 5 stars
- Ontario Healthcare Center2.7 mi · Ontario, CA · 5 of 5 stars
Nearest hospital emergency rooms
- San Antonio Regional Hospital1.4 mi · Upland, CA · Acute Care Hospital
- Montclair Hospital Medical Center3.2 mi · Montclair, CA · Acute Care Hospital
- Chino Valley Medical Center4.6 mi · Chino, CA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13