Quick answers
- Where is Trinity Glen?
- 849 Waterworks Road, Winston-Salem, NC 27101, in Forsyth County, North Carolina.
- What is the phone number of Trinity Glen?
- (336) 595-2166, as listed by Medicare (CMS).
- What is the Medicare star rating of Trinity Glen?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has Trinity Glen been fined?
- Medicare lists no fines for Trinity Glen.
- What did inspectors find at Trinity Glen?
- In its last three inspection cycles (August 31, 2023 to April 2, 2026), Medicare lists 2 health citations; the most serious was level D. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (August 31, 2023 to April 2, 2026), Trinity Glen had 2 health citations; the most serious was level D (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 4.42 hours per resident per day; the North Carolina average is 3.87 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: April 2, 2026 — 2 health citations
Inspections in this cycle: April 2, 2026 (complaint investigation); April 2, 2026 (standard health inspection).
Show 2 citations (levels A to F, no actual harm)
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0756 Level D
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
Previous cycle: January 24, 2025 — no health citations
Inspections in this cycle: January 24, 2025 (standard health inspection).
Earlier cycle: August 31, 2023 — no health citations
Inspections in this cycle: August 31, 2023 (standard health inspection).
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (4)
K0362 Level D
“Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0918 Level D
“Have generator or other power source capable of supplying service within 10 seconds.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | North Carolina | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.50 | 0.62 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.68 | 0.88 | 0.86 |
| Nurse aide hours per resident per day | 3.24 | 2.37 | 2.35 |
| Total nurse staff hours per resident per day | 4.42 | 3.87 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.88 | 3.40 | 3.43 |
| RN hours per resident per day on the weekend | 0.30 | 0.41 | 0.48 |
| Nursing staff turnover (per year) | 46.5% | 48.7% | 45.3% |
| RN turnover (per year) | 20.0% | 45.7% | 42.5% |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 9 nursing homes: Lutheran Services Carolinas.
Legal business name: Lutheran Home-Winston-Salem, Inc..
Owners and managers Medicare lists (2)
| Name | Role | Share | Since |
|---|---|---|---|
| Lsa Management, Inc. | Management company (operational or managerial control) | NOT APPLICABLE | July 29, 2004 |
| Lutheran Home Winston Salem Property Inc. | Management company (operational or managerial control) | NOT APPLICABLE | July 18, 2006 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 117 |
| Average residents per day | 108.7 |
| Takes part in | Medicare and Medicaid |
| Ownership | Non-profit – corporation |
| Group or chain (affiliated entity) | Lutheran Services Carolinas |
| Legal business name | Lutheran Home-Winston-Salem, Inc. |
| First approved by Medicare/Medicaid | 1973-04-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 849 Waterworks Road, Winston-Salem, NC 27101 |
| County | Forsyth County |
| State | North Carolina |
| Phone | (336) 595‑2166 |
| CMS Certification Number | 345088 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Willow Valley Center for Nursing and Rehabilitatio3.8 mi · Winston-Salem, NC · 1 of 5 stars
- Arbor Acres United Methodist Retirement Community4.0 mi · Winston Salem, NC · 4 of 5 stars
- Brookridge Retirement Community4.8 mi · Winston-Salem, NC · 5 of 5 stars
- The Oaks5.4 mi · Winston-Salem, NC · 1 of 5 stars
- Silas Creek Rehabilitation Center5.7 mi · Winston Salem, NC · 4 of 5 stars
Nearest hospital emergency rooms
- Novant Health Forsyth Medical Center5.7 mi · Winston-Salem, NC · Acute Care Hospital
- High Point Regional Health System15 mi · High Point, NC · Acute Care Hospital
- Novant Health Thomasville Medical Center17 mi · Thomasville, NC · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13