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Acute Care Hospital

High Point Regional Health System

Also listed as: High Point Medical Center

High Point, North Carolina · Guilford County · Emergency services listed

High Point Regional Health System is an acute care hospital at 601 N Elm St, High Point, NC 27261. Phone: (336) 878-6000. It has an emergency department. Medicare overall rating: 2 of 5 stars (CMS, October 2026).

Data as of October 26, 2026. Source: CMS Hospital General Information and the hospital’s website (checked October 30, 2026).

Summary

High Point Regional Health System is an acute care hospital in High Point, North Carolina. Medicare data lists emergency services. CMS overall star rating: 2 of 5 stars. Its official website lists 74 services, specialties and programs. Medicare lists 678 affiliated clinicians. Source: CMS Hospital General Information, data updated 2026-10-26.

What is an acute care hospital?

A general hospital for short-term care: emergencies, surgery, illness and injury. Most patients stay a few days. More about hospital types

Call(336) 878‑6000 Directions Website Medicare profile
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Profile from official sources

Built from official Medicare (CMS) data and the hospital’s own website (checked 2026-10-30). Every service links to the page that lists it. Services change: call the hospital to confirm before you go.

In a medical emergency, call 911.

At a glance

YesEmergency services
2 of 5 stars2 of 5 stars · Medicare rating
YesBirthing-friendly (CMS)
678Doctors and clinicians
74Services listed

Quick answers

Does High Point Regional Health System have an emergency room?
Yes. Medicare (CMS) data lists emergency services at High Point Regional Health System. In a medical emergency, call 911.
Where is High Point Regional Health System?
601 N Elm St, High Point, NC 27261, in Guilford County, North Carolina.
What is the phone number of High Point Regional Health System?
(336) 878-6000, as listed by Medicare (CMS).
What is the Medicare star rating of High Point Regional Health System?
2 out of 5 stars in the CMS overall hospital quality rating (CMS data updated 2026-10-26).
Does Medicare reduce its payments to High Point Regional Health System for hospital-acquired conditions?
Yes. For fiscal year 2026, CMS applies a 1-percent reduction to Medicare payments to High Point Regional Health System under the Hospital-Acquired Condition Reduction Program (Total HAC Score: 0.3810; a lower score is better). It is an adjustment to what Medicare pays the hospital, not a charge to patients (CMS data released January 26, 2026).

Specialties and care areas[5][7][8][9][10][11][12]

  • Emergency medicine
  • Cardiology and vascular care (Congdon Heart and Vascular Center)
  • Cardiovascular and thoracic surgery
  • Cancer care (Hayworth Cancer Center)
  • Neurology and neuroscience
  • Neuro intensive care
  • Obstetrics and maternity care
  • Women's health
  • Orthopaedics
  • Joint replacement
  • Spine care
  • Pain and spine medicine (outpatient)
  • Inpatient pediatrics
  • Behavioral health (psychiatric)
  • Chemical dependency and addiction services
  • Rehabilitation services
  • Imaging services
  • Urgent care

Conditions treated[7][9][10][11][12]

  • Stroke
  • Heart attack
  • Neurological disease
  • Seizures
  • Headaches
  • Memory loss
  • Head and neck injuries
  • Head injury or concussion
  • Broken bones and large fractures
  • Severe burns
  • Severe allergic reactions
  • Severe abdominal pain
  • Vaginal bleeding during pregnancy
  • Psychiatric conditions
  • Chemical dependency and addiction
  • Osteoarthritis and rheumatoid arthritis of the joints
  • Pregnancy, labor and delivery

Treatments[7][9][10][11][12]

  • Clot-busting (tPA) treatment for stroke
  • Emergency care for life-threatening injuries and illnesses
  • Emergency ambulance transportation
  • Psychiatric crisis stabilization (inpatient)
  • Detoxification from alcohol or other drugs
  • Inpatient and outpatient treatment for chemical dependency
  • Outpatient psychiatric evaluation, medication management and individual therapy
  • Labor and delivery care
  • Postpartum care
  • Level II special care nursery
  • Epidural and IV pain control during labor
  • Breastfeeding and lactation support
  • Post-surgical joint rehabilitation (physical and occupational therapy)

Procedures[7][8][9][10][11][12]

Programs and centers[6][8][9][10][11][12]

  • Hayworth Cancer Center
  • Congdon Heart and Vascular Center
  • Neuroscience Center
  • Maternity Center at High Point Medical Center
  • Piedmont Joint Replacement Center
  • Piedmont Joint Camp patient education program
  • Smith Psychiatric Center (inpatient)
  • Behavioral Assessment Center
  • Hospital at Home
  • Stroke support group
  • Maternity classes and tours
  • Rehabilitation Services

Emergency care (hospital website)[4][7]

Emergency roomYes
Open 24/7Yes

Visiting and practical information

VisitingMaternity center visiting hours are 6 a.m.-8 p.m. daily. The general visitor page lists no hours[10][13]
ParkingVisitors use the Patient and Visitor Parking Deck (Elm St or Westwood St entrances); ED parking lot at Ray Ave entrance[6]
Interpreters and languagesLanguage assistance services are available free of charge during a visit[5]
Patient portalMyAtriumHealth

Recognition[12]

  • Behavioral health accredited by The Joint Commission and state-licensed

Doctors and clinicians (678)

678 doctors and other clinicians list High Point Regional Health System as a hospital where they work, in Medicare's official clinician data (updated 2026-10-02). It is not a complete staff list.

Main specialties

Doctors with a page on this site (678)

And 654 more: the button below opens the full list.

Other emergency rooms nearby

Hospitals that list emergency services, by straight-line distance (not driving distance).

Find the closest emergency room to where you are → · Compare ER wait times

Other hospitals near High Point

Hospitals in Guilford County · Hospitals near me

Nursing homes, hospice, home health and dialysis nearby

Medicare-certified providers within 25 miles, by straight-line distance. Hospice and home health care is given at home: their address is the office.

Nursing homes

All nursing homes in the state →

Hospice providers

All hospice providers in the state →

Home health agencies

All home health agencies in the state →

Dialysis facilities

All dialysis facilities in the state →

Outpatient surgery centers nearby

Medicare-certified ambulatory surgery centers within 25 miles, by straight-line distance.

All outpatient surgery centers in the state →

Community care nearby

Health centers, clinics, urgent care and pharmacies closest to this hospital, by straight-line distance, from official HRSA, Medicare and NPI Registry data. In a medical emergency, call 911.

Community health centers

Clinics and urgent care

Pharmacies

Assisted living nearby

Licensed homes from the official state license list, by straight-line distance.

About the Medicare star rating

CMS (the federal Medicare agency) gives many hospitals an overall rating from 1 to 5 stars, based on measures of mortality, safety, readmissions, patient experience and timely care. It is one piece of information: ask your doctor what matters for your care. See the full Medicare profile →

Medicare quality data

What High Point Regional Health System reported to Medicare (CMS), the federal agency that publishes these results for hospitals nationwide. These are averages for many patients, not a prediction for any one person: ask your doctor what matters for your care. In a medical emergency, call 911.

What patients said (patient survey)

What this means: Patients who stayed overnight answered a national survey (HCAHPS) about their stay. More stars mean patients reported a better experience than at other hospitals. The percentages show how often patients gave the best answer, next to the national average.

Summary star rating (all survey topics) 2 of 5 stars
Overall rating of the hospital3 of 5 stars
Would recommend the hospital3 of 5 stars
Nurses communicated well3 of 5 stars
Doctors communicated well3 of 5 stars
Patients got help quickly from staff2 of 5 stars
Staff explained medicines2 of 5 stars
Information about recovery at home2 of 5 stars
Room and bathroom kept clean3 of 5 stars
Restfulness of Environment2 of 5 stars
Care Coordination2 of 5 stars
Symptoms After Stay2 of 5 stars
Rated the hospital 9 or 10 out of 1064%National average: 72%
Would definitely recommend the hospital64%National average: 71%
Nurses “always” communicated well75%National average: 80%
Doctors “always” communicated well75%National average: 80%
“Always” got help as soon as they wanted55%National average: 64%
Staff “always” explained medicines before giving them54%National average: 62%
Were given information about recovery at home81%National average: 86%
Room and bathroom “always” clean65%National average: 73%
Completed surveys990Response rate: 18%

Source: Patient survey (HCAHPS) - Hospital — CMS, released October 19, 2026; patients discharged January 2025 to December 2025.

Infections caught in the hospital

What this means: CMS compares the number of infections patients caught in this hospital with the number expected for a hospital like it. The number shown is that ratio: below 1 means fewer infections than expected, above 1 means more. “Better” or “worse” is shown only when the difference is clear in the data.

Central line bloodstream infections (CLABSI)0.185Better than the national benchmark
Catheter-associated urinary tract infections (CAUTI)1.32No different from the national benchmark
Surgical site infections after colon surgery1.556No different from the national benchmark
Surgical site infections after abdominal hysterectomy0.853No different from the national benchmark
MRSA bloodstream infections0.516No different from the national benchmark
Clostridioides difficile (C. diff) intestinal infections0.384Better than the national benchmark

Source: Healthcare Associated Infections - Hospital — CMS, released October 19, 2026; data from January 2025 to December 2025.

Complications and deaths

What this means: Death rates are the share of patients who died within 30 days of going into the hospital for that condition, adjusted for how sick they were. PSI-90 combines several serious complications (a lower number is better). “No different from the national rate” is the most common result and means the hospital is in line with hospitals nationwide.

Deaths within 30 days: heart attack patients11.1%
Deaths within 30 days: heart failure patients10.4%
Deaths within 30 days: pneumonia patients14.1%
Deaths within 30 days: COPD patients7.9%
Deaths within 30 days: stroke patients12.3%
Serious complications (patient safety indicator PSI-90)1.28No different from the national rate
Complications after hip or knee replacement3.9%
Too few cases to reportDeaths within 30 days: coronary bypass surgery (CABG)

Source: Complications and Deaths - Hospital — CMS, released October 20, 2026; data from July 2022 to June 2025.

Return visits to the hospital (readmissions)

What this means: The share of patients who had to be admitted to a hospital again within 30 days after going home, adjusted for how sick they were. A lower percentage is better.

Returned to any hospital within 30 days (all patients)16.7%
Readmitted within 30 days: heart attack15.2%
Readmitted within 30 days: heart failure21.8%
Readmitted within 30 days: pneumonia16.7%
Readmitted within 30 days: COPD18.4%
Readmitted within 30 days: coronary bypass surgery11.4%
Too few cases to reportReadmitted within 30 days: hip or knee replacement

Source: Unplanned Hospital Visits - Hospital — CMS, released October 20, 2026; data from July 2024 to June 2025.

Emergency room times and sepsis care

What this means: ER time is the middle (median) time from arriving at the emergency room to leaving it; busier ERs usually have longer times, so the ER volume is shown too. Leaving before being seen: a lower percentage is better. Sepsis is a life-threatening reaction to an infection; a higher percentage means more patients got every recommended early step.

Emergency room volume (patients per year)High (40,000–59,999)
Average (median) time patients spent in the emergency room before leaving (OP-18b)229 minutesNational average: 162 minutes
Patients who left the emergency room before being seen (OP-22)2%National average: 2%
Sepsis patients who got all the recommended early care (SEP-1)52%National average: 66%

Source: Timely and Effective Care - Hospital — CMS, released October 19, 2026; data from January 2024 to December 2024.

See every measure on Medicare Care Compare →

Medicare payment programs

Medicare (CMS) uses these federal programs to adjust what it pays hospitals, based on quality, safety and cost results. This is a payment to the hospital for Medicare patients, not a price you pay, and not a prediction for any one person. Results for High Point Regional Health System, fiscal year 2026 (October 2025 to September 2026).

Show the Medicare payment program results

Hospital-Acquired Condition Reduction Program

What this means: Medicare gives each hospital a Total HAC Score built from patient-safety complications and from infections caught in the hospital. The quarter of hospitals with the highest (worst) scores gets a reduction in its Medicare payments. A lower score is better.

CMS says: Hospitals with a Total HAC Score above the 75th percentile of the Total HAC Score distribution will be subject to a 1-percent payment reduction.

Medicare payment reduction, fiscal year 2026YesCMS applies a 1-percent payment reduction to this hospital.
Total HAC Score0.3810Lower is better. Hospitals above the 75th percentile of all scores get the reduction.

Source: Hospital-Acquired Condition (HAC) Reduction Program — CMS, released January 26, 2026; patient-safety data from July 2022 to June 2024 and infection data from January 2023 to December 2024.

Hospital Readmissions Reduction Program

What this means: For six conditions, Medicare compares how often this hospital’s patients had to go back into a hospital within 30 days with how often that happens at an average hospital with similar patients. The ratio is that comparison: 1 means as many readmissions as expected, above 1 means more than expected (CMS calls these “excess readmissions”), below 1 means fewer.

CMS says: In October 2012, CMS began reducing Medicare payments for subsection(d) hospitals with excess readmissions under the Hospital Readmissions Reduction Program (HRRP).

Heart attack0.9607Fewer readmissions than expected
Heart failure1.0184More readmissions than expected
Pneumonia1.0659More readmissions than expected
COPD (chronic lung disease)1.0268More readmissions than expected
No result publishedHip or knee replacement; Coronary bypass surgery (CABG) (not reported, or too few cases)

Source: Hospital Readmissions Reduction Program — CMS, released January 26, 2026; patients discharged July 2021 to June 2024.

Hospital Value-Based Purchasing Program

What this means: Medicare scores hospitals in four areas, each from 0 to 100, and combines them into a Total Performance Score from 0 to 100. A higher score means better results on these measures. Medicare uses the score to adjust what it pays the hospital.

CMS says: This program adjusts payments to hospitals under the Inpatient Prospective Payment System (IPPS) based on the quality of care they deliver.

Total Performance Score18.12 out of 100Median of the 2,455 hospitals in the program: 29.50
Clinical outcomes (deaths and complications)7.50 out of 100
Person and community engagement (patient survey)20.00 out of 100
Safety (infections and sepsis care)15.00 out of 100
Efficiency and cost reduction (Medicare spending)30.00 out of 100

Source: Hospital Value-Based Purchasing (HVBP) - Total Performance Score — CMS, released January 26, 2026, fiscal year 2026. Program description: The Hospital Value-Based Purchasing (VBP) Program — CMS, page last modified September 10, 2024.

Medicare spending per patient (MSPB)

What this means: This compares what Medicare spent on a hospital stay, counting the 3 days before it and the 30 days after, with the national median hospital, after adjusting for the patient’s age and health and for local prices. A ratio of 1.00 is the national median hospital; below 1.00 means Medicare spent less, above 1.00 means more. It measures the cost to Medicare, not the quality of care.

CMS says: The Medicare Spending Per Beneficiary (MSPB) Measure shows whether Medicare spends more, less, or about the same for an episode of care (episode) at a specific hospital compared to all hospitals nationally.

Medicare spending per patient, ratio0.95Below the national median hospital (1.00): Medicare spent less

Source: Medicare Spending Per Beneficiary - Hospital — CMS, released October 19, 2026; data from January 2024 to December 2024.

ER wait times and Medicare ratings nearby

How this hospital compares with others in the area, ranked only by official Medicare (CMS) numbers.

ER wait times in North CarolinaBest hospitals in North Carolina

Prices

We have not been able to read a price file for High Point Regional Health System yet. Every US hospital must publish its standard charges online (federal price transparency rule): look for “price transparency” or “standard charges” on the hospital’s website, or call the hospital and ask for an estimate. In a medical emergency, call 911.

Hospital information

Hospital typeAcute Care Hospital
Address601 N Elm St, High Point, NC 27261
CountyGuilford County
StateNorth Carolina
Phone(336) 878‑6000
Emergency servicesYes
OwnershipVoluntary non-profit - Private
Medicare overall rating2 of 5 stars
Birthing-friendly designationYes (meets CMS criteria)
CMS Certification Number340004
Name in Medicare recordsHIGH POINT REGIONAL HEALTH SYSTEM
Profile levelMedicare data + hospital website
Name on the hospital’s websiteHigh Point Medical Center
Official websitewakehealth.edu
CorrectionsReport an error or suggest an update →

Sources

  1. Hospital General Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-26, retrieved 2026-11-13
  2. Medicare Care Compare — official Medicare profile of this hospital
  3. U.S. Census Bureau Geocoder — map position used for distances

From the hospital’s website

Numbers match the citations above. Checked 2026-10-30.

  1. Contact Us - High Point Medical Center — wakehealth.edu
  2. High Point Medical Center — wakehealth.edu
  3. High Point Medical Center Maps, Directions and Parking | Atrium Health Wake Forest Baptist — wakehealth.edu
  4. High Point Medical Center Emergency Department – High Point, NC | Atrium Health Wake Forest Baptist | Atrium Health Wake — wakehealth.edu
  5. High Point Medical Center | High Point, NC | Atrium Health Wake Forest Baptist — wakehealth.edu
  6. Neuroscience Center | Atrium Health Wake Forest Baptist — wakehealth.edu
  7. Maternity Center at High Point Medical Center | Atrium Health Wake Forest Baptist — wakehealth.edu
  8. Piedmont Joint Replacement Center | Atrium Health Wake Forest Baptist — wakehealth.edu
  9. Behavioral Health | High Point Medical Center | Atrium Health Wake Forest Baptist — wakehealth.edu
  10. Visitor Information | High Point Medical Center — wakehealth.edu