Quick answers
- Where is Shadelands Post Acute?
- 2765 Mitchell Dr, Walnut Creek, CA 94598, in Contra Costa County, California.
- What is the phone number of Shadelands Post Acute?
- (925) 296-5547, as listed by Medicare (CMS).
- What is the Medicare star rating of Shadelands Post Acute?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has Shadelands Post Acute been fined?
- Medicare lists no fines for Shadelands Post Acute.
- What did inspectors find at Shadelands Post Acute?
- In its last three inspection cycles (July 13, 2022 to May 14, 2026), Medicare lists 21 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (July 13, 2022 to May 14, 2026), Shadelands Post Acute had 21 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 4.33 hours per resident per day; the California average is 4.54 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: May 14, 2026 — 14 health citations
Inspections in this cycle: May 7, 2026 (complaint investigation); May 14, 2026 (standard health inspection).
Show 14 citations (levels A to F, no actual harm)
F0836 Level F
“Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.”
F0689 Level E
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0881 Level E
“Implement a program that monitors antibiotic use.”
F0883 Level E
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
F0755 Level E
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0552 Level D
“Ensure that residents are fully informed and understand their health status, care and treatments.”
F0697 Level D
“Provide safe, appropriate pain management for a resident who requires such services.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0801 Level D
“Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.”
F0847 Level D
“Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.”
F0908 Level D
“Keep all essential equipment working safely.”
Previous cycle: August 1, 2024 — 5 health citations
Inspections in this cycle: August 1, 2024 (standard health inspection).
Show 5 citations (levels A to F, no actual harm)
F0583 Level E
“Keep residents' personal and medical records private and confidential.”
F0755 Level E
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
Earlier cycle: July 13, 2022 — 2 health citations
Inspections in this cycle: July 13, 2022 (standard health inspection); October 19, 2023 (complaint investigation).
Show 2 citations (levels A to F, no actual harm)
F0623 Level E
“Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.”
F0655 Level E
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (21)
K0374 Level F
“Install smoke barrier doors that can resist smoke for at least 20 minutes.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0211 Level D
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0223 Level D
“Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.”
K0324 Level D
“Provide properly protected cooking facilities.”
K0345 Level C
“Have approved installation, maintenance and testing program for fire alarm systems.”
E0007 Level F
“Address patient/client population and determine types of services needed.”
E0024 Level F
“Establish policies and procedures for volunteers.”
E0039 Level F
“Conduct testing and exercise requirements.”
K0347 Level F
“Properly provide smoke detection systems in areas open to corridors.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0914 Level F
“Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0363 Level D
“Install corridor and hallway doors that block smoke.”
K0919 Level D
“Meet requirements for the use of electrical equipment.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
E0006 Level D
“Conduct risk assessment and an All-Hazards approach.”
K0712 Level D
“Have simulated fire drills held at unexpected times.”
K0901 Level D
“Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.”
K0918 Level D
“Have generator or other power source capable of supplying service within 10 seconds.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | California | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.57 | 0.68 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.47 | 1.20 | 0.86 |
| Nurse aide hours per resident per day | 2.29 | 2.66 | 2.35 |
| Total nurse staff hours per resident per day | 4.33 | 4.54 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.78 | 4.10 | 3.43 |
| RN hours per resident per day on the weekend | 0.47 | 0.52 | 0.48 |
| Nursing staff turnover (per year) | 42.5% | 36.6% | 45.3% |
| RN turnover (per year) | 41.7% | 37.8% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 277 nursing homes: Pacs Group.
Legal business name: Grey Pine Holdings, LLC.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 59 |
| Average residents per day | 58 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Pacs Group |
| Legal business name | Grey Pine Holdings, LLC |
| First approved by Medicare/Medicaid | 2022-07-29 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 2765 Mitchell Dr, Walnut Creek, CA 94598 |
| County | Contra Costa County |
| State | California |
| Phone | (925) 296‑5547 |
| CMS Certification Number | 555926 |
| Name in Medicare records | SHADELANDS POST ACUTE |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Concord Post Acute1.9 mi · Concord, CA · 3 of 5 stars
- La Casa Via Transitional Care Center2.1 mi · Walnut Creek, CA · 5 of 5 stars
- Tampico Healthcare Center2.1 mi · Walnut Creek, CA · 4 of 5 stars
- Pleasant Hill Post Acute2.2 mi · Pleasant Hill, CA · 4 of 5 stars
- Diablo Valley Post Acute2.7 mi · Concord, CA · 2 of 5 stars
Nearest hospital emergency rooms
- John Muir Medical Center - Walnut Creek Campus1.7 mi · Walnut Creek, CA · Acute Care Hospital
- Kaiser Foundation Hospital - Walnut Creek3.4 mi · Walnut Creek, CA · Acute Care Hospital
- John Muir Medical Center - Concord Campus3.7 mi · Concord, CA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13