Quick answers
- Where is Diablo Valley Post Acute?
- 3806 Clayton Road, Concord, CA 94521, in Contra Costa County, California.
- What is the phone number of Diablo Valley Post Acute?
- (925) 689-2266, as listed by Medicare (CMS).
- What is the Medicare star rating of Diablo Valley Post Acute?
- Medicare overall rating: 2 out of 5 stars (CMS data updated 2026-10-01).
- Has Diablo Valley Post Acute been fined?
- Medicare lists 2 fines totaling $102,456 and 1 payment denial.
- What did inspectors find at Diablo Valley Post Acute?
- In its last three inspection cycles (September 14, 2023 to August 13, 2026), Medicare lists 41 health citations; the most serious was level G. 3 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (September 14, 2023 to August 13, 2026), Diablo Valley Post Acute had 41 health citations; the most serious was level G (actual harm to residents). 3 of them were level G or higher (actual harm or immediate jeopardy). It was fined $102,456 in total (2 fines, the latest on March 17, 2026) and had 1 Medicare payment denial. Nurse staffing is 3.97 hours per resident per day; the California average is 4.54 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: August 13, 2026 — 26 health citations
Inspections in this cycle: December 3, 2025 (complaint investigation); December 23, 2025 (complaint investigation); January 30, 2026 (complaint investigation); March 17, 2026 (complaint investigation); April 22, 2026 (complaint investigation); May 21, 2026 (complaint investigation); May 26, 2026 (complaint investigation); July 30, 2026 (complaint investigation); August 13, 2026 (standard health inspection).
F0600 Level G
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
actual harm to residents; isolated (a few residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
F0610 Level G
“Respond appropriately to all alleged violations.”
actual harm to residents; isolated (a few residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
F0684 Level G
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 23 less serious citations (levels A to F)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0836 Level F
“Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.”
F0925 Level F
“Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.”
F0755 Level E
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0921 Level E
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
F0580 Level E
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0684 Level E
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0755 Level E
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0582 Level D
“Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0698 Level D
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0847 Level D
“Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0907 Level D
“Provide enough space and equipment to meet each resident's needs”
F0688 Level D
“Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Previous cycle: April 18, 2025 — 8 health citations
Inspections in this cycle: January 16, 2025 (complaint investigation); April 18, 2025 (standard health inspection).
Show 8 citations (levels A to F, no actual harm)
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0645 Level D
“PASARR screening for Mental disorders or Intellectual Disabilities”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
Earlier cycle: September 14, 2023 — 7 health citations
Inspections in this cycle: September 14, 2023 (standard health inspection); February 6, 2024 (complaint investigation); August 9, 2024 (complaint investigation).
Show 7 citations (levels A to F, no actual harm)
F0573 Level D
“Let each resident or the resident's legal representative access or purchase copies of all the resident's records.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0688 Level D
“Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”
F0694 Level D
“Provide for the safe, appropriate administration of IV fluids for a resident when needed.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0849 Level D
“Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (35)
K0711 Level F
“Provide a written emergency evacuation plan.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0919 Level E
“Meet requirements for the use of electrical equipment.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
K0355 Level D
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0712 Level C
“Have simulated fire drills held at unexpected times.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0355 Level E
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0919 Level E
“Meet requirements for the use of electrical equipment.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
K0161 Level D
“Use approved construction type or materials.”
K0923 Level D
“Have proper medical gas storage and administration areas.”
E0031 Level C
“Provide emergency officials' contact information.”
E0039 Level F
“Conduct testing and exercise requirements.”
E0004 Level E
“Develop and maintain an Emergency Preparedness Program (EP).”
K0291 Level E
“Install emergency lighting that can last at least 1 1/2 hours.”
K0324 Level E
“Provide properly protected cooking facilities.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0712 Level E
“Have simulated fire drills held at unexpected times.”
K0918 Level E
“Have generator or other power source capable of supplying service within 10 seconds.”
E0031 Level D
“Provide emergency officials' contact information.”
K0161 Level D
“Use approved construction type or materials.”
K0211 Level D
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0293 Level D
“Have properly located and lighted "Exit" signs.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0342 Level D
“Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0355 Level D
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0511 Level D
“Have properly installed electrical wiring and gas equipment.”
K0919 Level D
“Meet requirements for the use of electrical equipment.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
Fines and payment denials
Total fines over about the last three years: $102,456 (2 fines). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| March 17, 2026 | Fine | $72,036 |
| March 17, 2026 | Payment denial | from May 12, 2026, 8 days |
| December 3, 2025 | Fine | $30,420 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | California | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.43 | 0.68 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.06 | 1.20 | 0.86 |
| Nurse aide hours per resident per day | 2.48 | 2.66 | 2.35 |
| Total nurse staff hours per resident per day | 3.97 | 4.54 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.64 | 4.10 | 3.43 |
| RN hours per resident per day on the weekend | 0.39 | 0.52 | 0.48 |
| Nursing staff turnover (per year) | 42.6% | 36.6% | 45.3% |
| RN turnover (per year) | 26.3% | 37.8% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 277 nursing homes: Pacs Group.
Legal business name: Concord SNF Healthcare, LLC.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 190 |
| Average residents per day | 180.8 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Pacs Group |
| Legal business name | Concord SNF Healthcare, LLC |
| First approved by Medicare/Medicaid | 1980-11-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 3806 Clayton Road, Concord, CA 94521 |
| County | Contra Costa County |
| State | California |
| Phone | (925) 689‑2266 |
| CMS Certification Number | 055150 |
| Name in Medicare records | DIABLO VALLEY POST ACUTE |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Willow Pass Healthcare Center1.1 mi · Concord, CA · 3 of 5 stars
- Concord Post Acute1.4 mi · Concord, CA · 3 of 5 stars
- Stonebrook Post Acute1.7 mi · Concord, CA · 4 of 5 stars
- Bayberry Skilled Nursing & Healthcare Center1.7 mi · Concord, CA · 3 of 5 stars
- Shadelands Post Acute2.7 mi · Walnut Creek, CA · 4 of 5 stars
Nearest hospital emergency rooms
- John Muir Medical Center - Concord Campus1.7 mi · Concord, CA · Acute Care Hospital
- John Muir Behavioral Health Center1.9 mi · Concord, CA · Psychiatric Hospital
- John Muir Medical Center - Walnut Creek Campus4.2 mi · Walnut Creek, CA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13