Quick answers
- Where is Pleasant Hill Post Acute?
- 1625 Oak Park Boulevard, Pleasant Hill, CA 94523, in Contra Costa County, California.
- What is the phone number of Pleasant Hill Post Acute?
- (925) 935-5222, as listed by Medicare (CMS).
- What is the Medicare star rating of Pleasant Hill Post Acute?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has Pleasant Hill Post Acute been fined?
- Medicare lists no fines for Pleasant Hill Post Acute.
- What did inspectors find at Pleasant Hill Post Acute?
- In its last three inspection cycles (June 16, 2022 to July 6, 2026), Medicare lists 23 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (June 16, 2022 to July 6, 2026), Pleasant Hill Post Acute had 23 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 4.21 hours per resident per day; the California average is 4.54 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: August 15, 2025 — 14 health citations
Inspections in this cycle: August 15, 2025 (standard health inspection); July 6, 2026 (complaint investigation).
Show 14 citations (levels A to F, no actual harm)
F0755 Level F
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0836 Level F
“Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.”
F0578 Level E
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0658 Level E
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0759 Level E
“Ensure medication error rates are not 5 percent or greater.”
F0760 Level E
“Ensure that residents are free from significant medication errors.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0813 Level E
“Have a policy regarding use and storage of foods brought to residents by family and other visitors.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0636 Level D
“Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.”
F0638 Level D
“Assure that each resident’s assessment is updated at least once every 3 months.”
F0679 Level D
“Provide activities to meet all resident's needs.”
F0919 Level D
“Make sure that a working call system is available in each resident's bathroom and bathing area.”
F0912 Level B
“Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.”
Previous cycle: May 16, 2024 — 7 health citations
Inspections in this cycle: May 16, 2024 (standard health inspection); August 15, 2025 (complaint investigation).
Show 7 citations (levels A to F, no actual harm)
F0636 Level E
“Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.”
F0640 Level E
“Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0573 Level D
“Let each resident or the resident's legal representative access or purchase copies of all the resident's records.”
F0757 Level D
“Ensure each resident’s drug regimen must be free from unnecessary drugs.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
F0912 Level B
“Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.”
Earlier cycle: June 16, 2022 — 2 health citations
Inspections in this cycle: June 16, 2022 (standard health inspection).
Show 2 citations (levels A to F, no actual harm)
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0730 Level D
“Observe each nurse aide's job performance and give regular training.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (28)
E0039 Level F
“Conduct testing and exercise requirements.”
K0161 Level D
“Use approved construction type or materials.”
K0712 Level C
“Have simulated fire drills held at unexpected times.”
K0918 Level C
“Have generator or other power source capable of supplying service within 10 seconds.”
E0039 Level F
“Conduct testing and exercise requirements.”
K0351 Level F
“Install an approved automatic sprinkler system.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0291 Level E
“Install emergency lighting that can last at least 1 1/2 hours.”
K0293 Level E
“Have properly located and lighted "Exit" signs.”
K0345 Level E
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0347 Level E
“Properly provide smoke detection systems in areas open to corridors.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0500 Level E
“Meet other general requirements that are deficient.”
K0741 Level E
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0921 Level E
“Ensure that testing and maintenance of electrical equipment is performed.”
K0923 Level E
“Have proper medical gas storage and administration areas.”
K0161 Level D
“Use approved construction type or materials.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0355 Level D
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0363 Level D
“Install corridor and hallway doors that block smoke.”
E0004 Level D
“Develop and maintain an Emergency Preparedness Program (EP).”
E0007 Level D
“Address patient/client population and determine types of services needed.”
E0037 Level D
“Establish staff and initial training requirements.”
E0039 Level D
“Conduct testing and exercise requirements.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0351 Level D
“Install an approved automatic sprinkler system.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0363 Level D
“Install corridor and hallway doors that block smoke.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | California | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.71 | 0.68 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.25 | 1.20 | 0.86 |
| Nurse aide hours per resident per day | 2.25 | 2.66 | 2.35 |
| Total nurse staff hours per resident per day | 4.21 | 4.54 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.76 | 4.10 | 3.43 |
| RN hours per resident per day on the weekend | 0.58 | 0.52 | 0.48 |
| Nursing staff turnover (per year) | 35.7% | 36.6% | 45.3% |
| RN turnover (per year) | 20.0% | 37.8% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 277 nursing homes: Pacs Group.
Legal business name: Pleasant Hillidence Opco LLC.
Owners and managers Medicare lists (1)
| Name | Role | Share | Since |
|---|---|---|---|
| Providence Group North LLC | Direct owner | 100% | June 1, 2016 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 51 |
| Average residents per day | 47.4 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Pacs Group |
| Legal business name | Pleasant Hillidence Opco LLC |
| First approved by Medicare/Medicaid | 1971-07-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 1625 Oak Park Boulevard, Pleasant Hill, CA 94523 |
| County | Contra Costa County |
| State | California |
| Phone | (925) 935‑5222 |
| CMS Certification Number | 055049 |
| Name in Medicare records | PLEASANT HILL POST ACUTE |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Rosewood Post Acute0.5 mi · Pleasant Hill, CA · 4 of 5 stars
- La Casa Via Transitional Care Center1.5 mi · Walnut Creek, CA · 5 of 5 stars
- Tampico Healthcare Center1.6 mi · Walnut Creek, CA · 4 of 5 stars
- Shadelands Post Acute2.2 mi · Walnut Creek, CA · 4 of 5 stars
- Concord Post Acute2.3 mi · Concord, CA · 3 of 5 stars
Nearest hospital emergency rooms
- John Muir Medical Center - Walnut Creek Campus1.6 mi · Walnut Creek, CA · Acute Care Hospital
- Kaiser Foundation Hospital - Walnut Creek2.8 mi · Walnut Creek, CA · Acute Care Hospital
- John Muir Medical Center - Concord Campus3.7 mi · Concord, CA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13