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Nursing home

Congregational Home, Inc.

Brookfield, Wisconsin · Waukesha County

  • 13900 W Burleigh Rd, Brookfield, WI 53005 · Directions
  • (262) 781‑0550
  • Medicare overall rating: 5 of 5 starsMedicare overall rating
  • Ownership: Non-profit – church related
  • 21 health citations in its last 3 inspection cycles (most serious: level G). See the inspection record

Summary

Congregational Home, Inc. is a Medicare-certified nursing home in Brookfield, Wisconsin, with 66 certified beds. Medicare overall rating: 5 of 5 stars. Most recent standard health inspection: 2025-07-31, with 5 health deficiencies. Ownership: non-profit – church related. Source: Medicare (CMS) Provider Information, data updated 2026-10-01.

What is a nursing home?

A nursing home (skilled nursing facility) gives 24-hour nursing care and help with daily activities. Some people stay for a short time to recover after a hospital stay (rehabilitation); others live there long term. The homes listed here are certified by Medicare and/or Medicaid and inspected by the state.

Official Medicare data

Everything on this page comes from Medicare (CMS) data updated 2026-10-01. It is information, not a recommendation. Call the nursing home and visit before you decide, and talk with your doctor.

In a medical emergency, call 911.

At a glance

Medicare overall rating: 5 of 5 starsMedicare overall rating
66Certified beds
Health inspections: 3 of 5 starsHealth inspections

Quick answers

Where is Congregational Home, Inc.?
13900 W Burleigh Rd, Brookfield, WI 53005, in Waukesha County, Wisconsin.
What is the phone number of Congregational Home, Inc.?
(262) 781-0550, as listed by Medicare (CMS).
What is the Medicare star rating of Congregational Home, Inc.?
Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
Has Congregational Home, Inc. been fined?
Medicare lists no fines for Congregational Home, Inc.
What did inspectors find at Congregational Home, Inc.?
In its last three inspection cycles (March 29, 2023 to July 31, 2025), Medicare lists 21 health citations; the most serious was level G. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).

Medicare ratings, explained

Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.

Overall rating
Overall rating: 5 of 5 stars
Medicare’s summary of the three ratings below, from 1 star (much below average) to 5 stars (much above average).
Health inspections
Health inspections: 3 of 5 stars
Based on state health inspections and complaint investigations of about the last three years, compared with other nursing homes in the same state.
Staffing
Staffing: 5 of 5 stars
Based on how many hours nurses and aides spend with each resident per day (from payroll records) and how often staff leave.
Quality of resident care
Quality of resident care: 5 of 5 stars
Based on how residents do on measures such as falls with injury, pressure sores, getting better at moving around and going back to the hospital.
Short-stay residents (rehab)
Short-stay residents (rehab): 4 of 5 stars
Quality rating for people who stay a short time, usually to recover after a hospital stay.
Long-stay residents
Long-stay residents: 5 of 5 stars
Quality rating for people who live in the nursing home.

Inspections, fines and staffing

In its last three inspection cycles (March 29, 2023 to July 31, 2025), Congregational Home, Inc. had 21 health citations; the most serious was level G (actual harm to residents). 1 of them was level G or higher (actual harm or immediate jeopardy). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 6.43 hours per resident per day; the Wisconsin average is 4.25 and the national average is 3.90.

Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.

Inspection history: last three cycles

State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.

What the letters A to L mean
Scope and severity letters
SeriousnessIsolated (a few residents)Pattern (some)Widespread (many)
No actual harm, potential for minimal harmABC
No actual harm, potential for more than minimal harmDEF
Actual harm to residentsGHI
Immediate jeopardy to resident health or safetyJKL

Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.

Most recent cycle: July 31, 2025 — 5 health citations

Inspections in this cycle: July 31, 2025 (standard health inspection).

Show 5 citations (levels A to F, no actual harm)
  • F0812 Level F July 31, 2025 · corrected August 14, 2025

    “Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”

  • F0636 Level E July 31, 2025 · corrected August 15, 2025

    “Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.”

  • F0640 Level E July 31, 2025 · corrected August 15, 2025

    “Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.”

  • F0638 Level D July 31, 2025 · corrected August 15, 2025

    “Assure that each resident’s assessment is updated at least once every 3 months.”

  • F0689 Level D July 31, 2025 · corrected August 15, 2025

    “Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”

Previous cycle: May 1, 2024 — 9 health citations

Inspections in this cycle: May 1, 2024 (standard health inspection); February 5, 2025 (complaint investigation).

  • F0686 Level G May 1, 2024 · corrected May 2, 2024

    “Provide appropriate pressure ulcer care and prevent new ulcers from developing.”

    actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies

Show 8 less serious citations (levels A to F)
  • F0812 Level F May 1, 2024 · corrected May 2, 2024

    “Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”

  • F0609 Level D February 5, 2025 · from a complaint · corrected February 6, 2025

    “Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”

  • F0688 Level D February 5, 2025 · from a complaint · corrected February 23, 2025

    “Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”

  • F0689 Level D February 5, 2025 · from a complaint · corrected February 23, 2025

    “Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”

  • F0656 Level D May 1, 2024 · corrected May 2, 2024

    “Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”

  • F0689 Level D May 1, 2024 · corrected May 3, 2024

    “Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”

  • F0700 Level D May 1, 2024 · corrected May 2, 2024

    “Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.”

  • F0849 Level D May 1, 2024 · corrected May 2, 2024

    “Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.”

Earlier cycle: March 29, 2023 — 7 health citations

Inspections in this cycle: March 29, 2023 (standard health inspection).

Show 7 citations (levels A to F, no actual harm)
  • F0880 Level F March 29, 2023 · corrected April 14, 2023

    “Provide and implement an infection prevention and control program.”

  • F0656 Level E March 29, 2023 · corrected April 4, 2023

    “Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”

  • F0657 Level E March 29, 2023 · corrected April 4, 2023

    “Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”

  • F0689 Level E March 29, 2023 · corrected April 4, 2023

    “Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”

  • F0684 Level D March 29, 2023 · corrected April 4, 2023

    “Provide appropriate treatment and care according to orders, resident’s preferences and goals.”

  • F0686 Level D March 29, 2023 · corrected April 6, 2023

    “Provide appropriate pressure ulcer care and prevent new ulcers from developing.”

  • F0758 Level D March 29, 2023 · corrected April 4, 2023

    “Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”

Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.

Full inspection reports on Medicare Care Compare →

Fire safety citations (12)
  • K0221 Level F July 31, 2025 · corrected August 18, 2025

    “Provide rooms that can be unlocked from inside without a key.”

  • K0374 Level E July 31, 2025 · corrected August 7, 2025

    “Install smoke barrier doors that can resist smoke for at least 20 minutes.”

  • K0321 Level D July 31, 2025 · corrected July 31, 2025

    “Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”

  • K0132 Level E May 1, 2024 · corrected May 14, 2024

    “Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.”

  • K0324 Level D May 1, 2024 · corrected May 16, 2024

    “Provide properly protected cooking facilities.”

  • K0353 Level D May 1, 2024 · corrected May 1, 2024

    “Inspect, test, and maintain automatic sprinkler systems.”

  • K0711 Level D May 1, 2024 · corrected May 14, 2024

    “Provide a written emergency evacuation plan.”

  • K0920 Level D May 1, 2024 · corrected May 1, 2024

    “Ensure proper usage of power strips and extension cords.”

  • K0712 Level F March 29, 2023 · corrected March 31, 2023

    “Have simulated fire drills held at unexpected times.”

  • K0132 Level E March 29, 2023 · corrected March 31, 2023

    “Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.”

  • K0353 Level E March 29, 2023 · corrected June 2, 2023

    “Inspect, test, and maintain automatic sprinkler systems.”

  • K0321 Level D March 29, 2023 · corrected March 31, 2023

    “Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”

Staffing

Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.

MeasureThis homeWisconsinNational
Registered nurse (RN) hours per resident per day1.170.980.69
Licensed practical nurse (LPN) hours per resident per day0.890.650.86
Nurse aide hours per resident per day4.372.612.35
Total nurse staff hours per resident per day6.434.253.90
Total nurse staff hours per resident per day on the weekend5.983.753.43
RN hours per resident per day on the weekend0.710.660.48
Nursing staff turnover (per year)47.9%46.7%45.3%
RN turnover (per year)23.1%40.1%42.5%
Administrators who left in the last year0.00.50.5

Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.

Owners and operator

Legal business name: Congregational Home Inc.

Owners and managers Medicare lists (2)
NameRoleShareSince
Baird Trust CompanyManagement company (operational or managerial control)NOT APPLICABLEOctober 24, 2023
Greenfield Rehabilitation Agency, IncManagement company (operational or managerial control)NOT APPLICABLEJuly 1, 2019

Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.

Compare with other nursing homes

Key facts

TypeNursing home
Certified beds66
Average residents per day58.7
Takes part inMedicare
OwnershipNon-profit – church related
Legal business nameCongregational Home Inc
First approved by Medicare/Medicaid2010-01-01
Part of a continuing care retirement communityYes
Resident and family councilsResident council
Sprinklers in all required areasYes
Changed ownership in the last 12 monthsNo
Address13900 W Burleigh Rd, Brookfield, WI 53005
CountyWaukesha County
StateWisconsin
Phone(262) 781‑0550
CMS Certification Number525700
CorrectionsReport an error or suggest an update →

What to ask when you call or visit

A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.

  • Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
  • Can you see the latest state inspection report? Ask how any problems found were fixed.
  • How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
  • Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
  • What therapy (physical, occupational, speech) is offered, and how many days a week?
  • Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
  • What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
  • Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
  • Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
  • Visit more than once, including at a mealtime or in the evening, without an appointment.

Other nursing homes nearby

By straight-line distance (not driving distance).

Nearest hospital emergency rooms

Sources

  1. Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
  2. Medicare Care Compare — official Medicare profile of this provider
  3. Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
  4. Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
  5. Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
  6. Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
  7. State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
  8. Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
  9. Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
  10. Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13