Quick answers
- Where is Luther Manor?
- 4545 N 92nd St, Milwaukee, WI 53225, in Milwaukee County, Wisconsin.
- What is the phone number of Luther Manor?
- (414) 464-3880, as listed by Medicare (CMS).
- What is the Medicare star rating of Luther Manor?
- Medicare overall rating: 1 out of 5 stars (CMS data updated 2026-10-01).
- Has Luther Manor been fined?
- Medicare lists 3 fines totaling $163,627 and 2 payment denials.
- What did inspectors find at Luther Manor?
- In its last three inspection cycles (July 27, 2023 to July 29, 2026), Medicare lists 52 health citations; the most serious was level J. 7 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (July 27, 2023 to July 29, 2026), Luther Manor had 52 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 7 of them were level G or higher (actual harm or immediate jeopardy). It was fined $163,627 in total (3 fines, the latest on September 10, 2024) and had 2 Medicare payment denials. Nurse staffing is 4.87 hours per resident per day; the Wisconsin average is 4.25 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: December 16, 2025 — 8 health citations
Inspections in this cycle: December 16, 2025 (standard health inspection); January 14, 2026 (complaint investigation); July 29, 2026 (complaint investigation).
F0686 Level G
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 7 less serious citations (levels A to F)
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0585 Level D
“Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.”
F0605 Level D
“Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0698 Level D
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
Previous cycle: September 10, 2024 — 26 health citations
Inspections in this cycle: September 10, 2024 (standard health inspection); October 31, 2024 (complaint investigation); March 26, 2025 (complaint investigation); May 13, 2025 (complaint investigation); July 29, 2025 (complaint investigation).
F0686 Level J
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
F0692 Level J
“Provide enough food/fluids to maintain a resident's health.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 24 less serious citations (levels A to F)
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0656 Level E
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0755 Level E
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0758 Level E
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0585 Level D
“Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
F0552 Level D
“Ensure that residents are fully informed and understand their health status, care and treatments.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0644 Level D
“Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.”
F0645 Level D
“PASARR screening for Mental disorders or Intellectual Disabilities”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0660 Level D
“Plan the resident's discharge to meet the resident's goals and needs.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0745 Level D
“Provide medically-related social services to help each resident achieve the highest possible quality of life.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0623 Level D
“Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0756 Level D
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
F0947 Level D
“Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.”
Earlier cycle: July 27, 2023 — 18 health citations
Inspections in this cycle: July 27, 2023 (standard health inspection); February 1, 2024 (complaint investigation); June 11, 2024 (complaint investigation); September 10, 2024 (complaint investigation).
F0686 Level J
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0684 Level G
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0686 Level G
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 14 less serious citations (levels A to F)
F0755 Level E
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0758 Level E
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0623 Level D
“Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.”
F0625 Level D
“Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.”
F0742 Level D
“Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (33)
K0374 Level E
“Install smoke barrier doors that can resist smoke for at least 20 minutes.”
K0511 Level E
“Have properly installed electrical wiring and gas equipment.”
K0222 Level D
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0311 Level D
“Have an enclosure around a vertical opening shaft.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0351 Level D
“Install an approved automatic sprinkler system.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0741 Level D
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0753 Level D
“Have restrictions on the use of highly flammable decorations.”
K0781 Level D
“Have restrictions on the use of portable space heaters.”
K0923 Level D
“Have proper medical gas storage and administration areas.”
E0020 Level F
“Establish policies and procedures including evacuation.”
K0351 Level F
“Install an approved automatic sprinkler system.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0132 Level E
“Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0374 Level E
“Install smoke barrier doors that can resist smoke for at least 20 minutes.”
K0791 Level E
“Ensure that any exit in an area undergoing construction, repair, or improvements shall be inspected daily to ensure its ability to be used instantly in case of emergency.”
K0211 Level D
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0511 Level D
“Have properly installed electrical wiring and gas equipment.”
K0711 Level D
“Provide a written emergency evacuation plan.”
K0291 Level F
“Install emergency lighting that can last at least 1 1/2 hours.”
K0521 Level F
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0132 Level E
“Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.”
K0293 Level E
“Have properly located and lighted "Exit" signs.”
K0324 Level E
“Provide properly protected cooking facilities.”
K0271 Level D
“Have exits that are accessible at all times.”
K0362 Level D
“Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
K0345 Level C
“Have approved installation, maintenance and testing program for fire alarm systems.”
Fines and payment denials
Total fines over about the last three years: $163,627 (3 fines). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| September 10, 2024 | Fine | $103,705 |
| September 10, 2024 | Payment denial | from October 11, 2024, 53 days |
| June 11, 2024 | Fine | $34,468 |
| February 1, 2024 | Fine | $25,454 |
| February 1, 2024 | Payment denial | from February 29, 2024, 14 days |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Wisconsin | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.77 | 0.98 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.14 | 0.65 | 0.86 |
| Nurse aide hours per resident per day | 2.96 | 2.61 | 2.35 |
| Total nurse staff hours per resident per day | 4.87 | 4.25 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 4.33 | 3.75 | 3.43 |
| RN hours per resident per day on the weekend | 0.42 | 0.66 | 0.48 |
| Nursing staff turnover (per year) | 47.2% | 46.7% | 45.3% |
| RN turnover (per year) | 50.0% | 40.1% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Legal business name: United Lutheran Program for the Aging, Inc.
Owners and managers Medicare lists (4)
| Name | Role | Share | Since |
|---|---|---|---|
| United Lutheran Program for the Aging, Inc | Direct owner | NOT APPLICABLE | January 1, 1966 |
| Select Rehabilitation, LLC | Management company (operational or managerial control) | NOT APPLICABLE | January 24, 2025 |
| Sodexo America, LLC | Management company (operational or managerial control) | NOT APPLICABLE | January 24, 2025 |
| United Lutheran Program for the Aging, Inc | Management company (operational or managerial control) | NOT APPLICABLE | January 24, 2025 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 99 |
| Average residents per day | 95.9 |
| Takes part in | Medicare and Medicaid |
| Ownership | Non-profit – corporation |
| Legal business name | United Lutheran Program for the Aging, Inc |
| First approved by Medicare/Medicaid | 1996-05-01 |
| Part of a continuing care retirement community | Yes |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 4545 N 92nd St, Milwaukee, WI 53225 |
| County | Milwaukee County |
| State | Wisconsin |
| Phone | (414) 464‑3880 |
| CMS Certification Number | 525588 |
| Name in Medicare records | LUTHER MANOR |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- St. Anne's Salvatorian Campus1.2 mi · Milwaukee, WI · 1 of 5 stars
- Lutheran Home3.1 mi · Wauwatosa, WI · 4 of 5 stars
- Congregational Home, Inc.3.4 mi · Brookfield, WI · 5 of 5 stars
- St Camillus Health Center4.4 mi · Wauwatosa, WI · 3 of 5 stars
- Bradley Estates Nursing and Rehab LLC4.6 mi · Milwaukee, WI · 1 of 5 stars
Nearest hospital emergency rooms
- Ascension SE Wisconsin Hospital3.3 mi · Milwaukee, WI · Acute Care Hospital
- Childrens Hospital of Wisconsin4.4 mi · Milwaukee, WI · Children's Hospital
- Froedtert Memorial Lutheran Hospital4.4 mi · Milwaukee, WI · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13