Quick answers
- What is Open Hearts?
- Open Hearts is a treatment facility in Phoenix, Arizona, listed in SAMHSA’s FindTreatment.gov directory for substance use and mental health.
- Does Open Hearts accept Medicaid?
- Its SAMHSA listing names Medicaid among the payments it accepts. Ask whether it takes your Medicaid plan.
- Is treatment at Open Hearts free or low cost?
- It lists a sliding fee scale: the fee depends on income and other factors. It lists payment assistance; ask the facility for details.
- Does Open Hearts offer services in Spanish?
- Yes. Its SAMHSA listing includes Spanish among its language services.
- Where is Open Hearts?
- 4414 North 19th Avenue, Phoenix, AZ 85015, in Maricopa County, Arizona.
- What is the phone number of Open Hearts?
- (602) 285-5550 ext. 318, as listed by SAMHSA. Call to confirm services and hours.
Type of care and setting
| Type of care | Substance use treatment; Mental health treatment |
|---|
| Service setting | Outpatient; Regular outpatient treatment |
|---|
| Facility type | Outpatient mental health facility |
|---|
Who it serves
| Age groups accepted | Children/Adolescents; Young Adults; Adults; Seniors |
|---|
| Sex accepted | Female; Male |
|---|
| Special programs or groups | Young adults; Seniors or older adults; Clients with co-occurring mental and substance use disorders; Clients with HIV or AIDS; Clients who have experienced trauma; Persons experiencing first-episode psychosis; Persons with post-traumatic stress disorder (PTSD); Children/adolescents with serious emotional disturbance (SED); Adolescents; Adult women; Pregnant/postpartum women; Adult men; Members of military families; Criminal justice (other than DUI/DWI)/Forensic clients; Clients with co-occurring pain and substance use disorders; Clients who have experienced sexual abuse; Clients who have experienced intimate partner violence, domestic violence |
|---|
| Language services | Spanish; Sign language services for the deaf and hard of hearing |
|---|
Payment and insurance
| Payment, insurance or funding accepted | Community Mental Health Block Grants; Medicaid; Private health insurance; Cash or self-payment; Federal, or any government funding for substance use treatment programs; State-financed health insurance plan other than Medicaid; SAMHSA funding/block grants |
|---|
| Payment assistance available | Payment assistance (check with facility for details); Sliding fee scale (fee is based on income and other factors) |
|---|
Treatment and services
| Type of opioid treatment | Does not treat opioid use disorders |
|---|
| Alcohol use disorder treatment | Does not treat alcohol use disorder |
|---|
| Treatment approaches | Cognitive behavioral therapy; Couples/family therapy; Dialectical behavior therapy; Group therapy; Integrated Mental and Substance Use Disorder treatment; Individual psychotherapy; Telemedicine/telehealth therapy; Anger management; Motivational interviewing; Matrix Model; Substance use disorder counseling; Trauma-related counseling |
|---|
| Medicines (pharmacotherapies) | Medication for mental disorders |
|---|
| Assessment and pre-treatment | Comprehensive mental health assessment; Comprehensive substance use assessment; Interim services for clients; Screening for tobacco use; Screening for substance use; Screening for mental disorders; Professional interventionist/educational consultant |
|---|
| Testing | Drug or alcohol urine screening |
|---|
| Education and counseling services | Substance use disorder education; Individual counseling; Group counseling; Family counseling; Marital/couples counseling |
|---|
| Ancillary services | Assertive community treatment; Family psychoeducation; Intensive case management; Case management service; Suicide prevention services; Education services; Mental health services; Social skills development; Transportation assistance |
|---|
| Recovery support services | Housing services; Recovery coach; Employment counseling or training |
|---|
| Transitional services | Discharge Planning |
|---|
About the facility
| License, certification or accreditation | Mental Health Clinic or Mental Health Center; State mental health department; State department of health; Council on Accreditation (COA) |
|---|
| Facility operation | Private non-profit organization |
|---|
| Smoking policy | Smoking not permitted |
|---|
| Vaping policy | Vaping not permitted |
|---|
As listed by the facility in SAMHSA’s FindTreatment.gov directory. Ask the facility to confirm before you start. Sources
What to ask when you call
- Are you taking new clients, and how soon can I start?
- Do you accept my insurance or my Medicaid or Medicare plan? What will I pay?
- How does your sliding fee or payment help work, and what papers should I bring?
- Which programs do you offer here (outpatient, intensive outpatient, residential, detox), and how long do they last?
- Do you offer medicines for alcohol or opioid use disorder, or do you work with someone who prescribes them?
- Is the program licensed or accredited, and by whom?
- Do you have staff who speak my language, or interpreters?
- Can family members take part?
A general checklist, not medical advice. For advice about your health, talk to a doctor or other health professional.
Other treatment centers nearby
By straight-line distance (not driving distance). Not a ranking.
Nearest emergency rooms
Hospitals that list emergency services in Medicare data, by straight-line distance.
Contact details from the listing