Quick answers
- Does Phoenix VA Medical Center have an emergency room?
- Yes. Medicare (CMS) data lists emergency services at Phoenix VA Medical Center. In a medical emergency, call 911.
- Where is Phoenix VA Medical Center?
- 650 E. Indian School Road, Phoenix, AZ 85012, in Maricopa County, Arizona.
- What is the phone number of Phoenix VA Medical Center?
- (602) 222-6444, as listed by Medicare (CMS).
- What is the Medicare star rating of Phoenix VA Medical Center?
- 5 out of 5 stars in the CMS overall hospital quality rating (CMS data updated 2026-10-26).
Specialties and care areas[4]
- Gastroenterology
- Geriatrics
- Hematology/oncology
- Ophthalmology
- Orthopedics
- Podiatry
- Radiology
- Audiology
- Dental/oral surgery
- Anesthesia
- Plastic and reconstructive surgery
- Surgery
- Cancer care
- Emergency care
- Low vision and blind rehabilitation
- Mental health care
- Physical therapy
- Women's health
Conditions treated[4]
- Tinnitus
- Vertigo
- Hearing loss
- Vestibular conditions
- Acid reflux
- Fatty liver disease
- Irritable bowel syndrome
- Inflammatory bowel disease
- Diarrhea
- Cirrhosis
- Pancreatitis
Treatments[4]
- Physical therapy, occupational therapy and kinesiotherapy
- Prosthetics and rehabilitation
- Rehabilitation and extended care
- Chemotherapy
- Radiotherapy
- Immunotherapy
- Palliative care
- Hearing aid selection and management
- Cochlear implant evaluation and management
- Bone-anchored implant evaluation and management
- Dental implants
- Dentures
- Root canal
- Fillings
- Crowns
Procedures[4]
- Surgical tumor removal
- General anesthesia
- Regional anesthesia
- Hearing and balance evaluations
- Endoscopy
- Colonoscopy
- Teeth cleaning
- Tooth extractions
- Oral and facial reconstruction surgery
Programs and centers[4]
- Suicide prevention
- Homeless Veteran care
- Women Veteran care
- Caregiver support
- Returning service member care
Emergency care (hospital website)[4]
| Emergency room | Yes |
|---|---|
| Open 24/7 | Yes |
Other emergency rooms nearby
Hospitals that list emergency services, by straight-line distance (not driving distance).
- Phoenix Indian Medical Center1.1 mi · Phoenix, AZ · Acute Care Hospital
- St Josephs Hospital and Medical Center1.2 mi · Phoenix, AZ · Acute Care Hospital
- Phoenix Children's Hospital1.8 mi · Phoenix, AZ · Children's Hospital
- Banner - University Medical Center Phoenix2.1 mi · Phoenix, AZ · Acute Care Hospital
- Abrazo Central Campus2.9 mi · Phoenix, AZ · Acute Care Hospital
Other hospitals near Phoenix
- Select Specialty Hospital Phoenix1.2 mi · Phoenix, AZ · Long-Term Acute Care Hospital
- Select Specialty Hospital Arizona2.1 mi · Phoenix, AZ · Long-Term Acute Care Hospital
All hospitals in Phoenix · Hospitals in Maricopa County · Hospitals near me
Nursing homes, hospice, home health and dialysis nearby
Medicare-certified providers within 25 miles, by straight-line distance. Hospice and home health care is given at home: their address is the office.
Nursing homes
- Camelback Post Acute Care and Rehabilitation1.2 mi · Phoenix, AZ · 3 of 5 stars
- Haven of Phoenix1.9 mi · Phoenix, AZ · 3 of 5 stars
- Maryland Gardens Post Acute2.5 mi · Phoenix, AZ · 2 of 5 stars
All nursing homes in the state →
Hospice providers
- Arizona American Hospice, LLC0.9 mi · Phoenix, AZ
- Arizona Hospice Care Inc0.9 mi · Phoenix, AZ
- Emblem Hospice Central0.9 mi · Phoenix, AZ
All hospice providers in the state →
Home health agencies
- Amedisys Home Health Care0.9 mi · Phoenix, AZ · 4.5 of 5 stars
- Emblem Home Health Phoenix0.9 mi · Phoenix, AZ · 5 of 5 stars
- Maxim Healthcare Services, Inc. - West Phoenix0.9 mi · Phoenix, AZ
All home health agencies in the state →
Dialysis facilities
- Central PHX Dialysis (FMC)1.5 mi · Phoenix, AZ · 2 of 5 stars
- Arcadia Dialysis Center (FMC)2.3 mi · Phoenix, AZ · 3 of 5 stars
- Phoenix Childrens Hospital- Dialysis Center2.3 mi · Phoenix, AZ
Outpatient surgery centers nearby
Medicare-certified ambulatory surgery centers within 25 miles, by straight-line distance.
- Advanced Spine and Pain Surgery Centers0.9 mi · Phoenix, AZ
- Akdhc Surgery Center, LLC0.9 mi · Phoenix, AZ
- Arizona Ophthalmic Outpatient Surgery0.9 mi · Phoenix, AZ
Community care nearby
Health centers, clinics, urgent care and pharmacies closest to this hospital, by straight-line distance, from official HRSA, Medicare and NPI Registry data. In a medical emergency, call 911.
Community health centers
- Valle del Sol Mobile Unit 20.2 mi · Phoenix, AZ · Community health center
- Valle del Sol Mobile Van0.2 mi · Phoenix, AZ · Community health center
- Valle del Sol_38070.2 mi · Phoenix, AZ · Community health center
Clinics and urgent care
- Cigna Health Care of Arizona Inc.0.9 mi · Phoenix, AZ · Urgent care center
- Ubl Ur Care LLC0.9 mi · Phoenix, AZ · Urgent care center
- Banner Urgent Care Services, LLC1.0 mi · Phoenix, AZ · Urgent care center
Pharmacies
- Grand Canyon Acquisition Co LLC0.9 mi · Phoenix, AZ · Community/retail pharmacy
- Oediv Corp.0.9 mi · Phoenix, AZ · Pharmacy
- Shree Ji Corporation0.9 mi · Phoenix, AZ · Community/retail pharmacy
About the Medicare star rating
CMS (the federal Medicare agency) gives many hospitals an overall rating from 1 to 5 stars, based on measures of mortality, safety, readmissions, patient experience and timely care. It is one piece of information: ask your doctor what matters for your care. See the full Medicare profile →
Medicare quality data
What Phoenix VA Medical Center reported to Medicare (CMS), the federal agency that publishes these results for hospitals nationwide. These are averages for many patients, not a prediction for any one person: ask your doctor what matters for your care. In a medical emergency, call 911.
What patients said (patient survey)
What this means: Patients who stayed overnight answered a national survey (HCAHPS) about their stay. More stars mean patients reported a better experience than at other hospitals. The percentages show how often patients gave the best answer, next to the national average.
| Summary star rating (all survey topics) | 3 of 5 stars |
|---|---|
| Overall rating of the hospital | 3 of 5 stars |
| Would recommend the hospital | 3 of 5 stars |
| Nurses communicated well | 4 of 5 stars |
| Doctors communicated well | 4 of 5 stars |
| Patients got help quickly from staff | 3 of 5 stars |
| Staff explained medicines | 4 of 5 stars |
| Information about recovery at home | 4 of 5 stars |
| Room and bathroom kept clean | 3 of 5 stars |
| Restfulness of Environment | 2 of 5 stars |
| Care Coordination | 3 of 5 stars |
| Symptoms After Stay | 4 of 5 stars |
| Rated the hospital 9 or 10 out of 10 | 68%National average: 72% |
| Would definitely recommend the hospital | 67%National average: 71% |
| Nurses “always” communicated well | 80%National average: 80% |
| Doctors “always” communicated well | 81%National average: 80% |
| “Always” got help as soon as they wanted | 66%National average: 64% |
| Staff “always” explained medicines before giving them | 70%National average: 62% |
| Were given information about recovery at home | 89%National average: 86% |
| Room and bathroom “always” clean | 69%National average: 73% |
| Completed surveys | 503Response rate: 29% |
Source: Patient survey (HCAHPS) - Hospital — CMS, released October 19, 2026; patients discharged January 2025 to December 2025.
Infections caught in the hospital
What this means: CMS compares the number of infections patients caught in this hospital with the number expected for a hospital like it. The number shown is that ratio: below 1 means fewer infections than expected, above 1 means more. “Better” or “worse” is shown only when the difference is clear in the data.
| Central line bloodstream infections (CLABSI) | 1.686No different from the national benchmark |
|---|---|
| Catheter-associated urinary tract infections (CAUTI) | 0.362No different from the national benchmark |
| Not reported to Medicare | Surgical site infections after colon surgery; Surgical site infections after abdominal hysterectomy; MRSA bloodstream infections; Clostridioides difficile (C. diff) intestinal infections |
Source: Healthcare Associated Infections - Hospital — CMS, released October 19, 2026; data from January 2025 to December 2025.
Complications and deaths
What this means: Death rates are the share of patients who died within 30 days of going into the hospital for that condition, adjusted for how sick they were. PSI-90 combines several serious complications (a lower number is better). “No different from the national rate” is the most common result and means the hospital is in line with hospitals nationwide.
| Deaths within 30 days: heart attack patients | 10.1% |
|---|---|
| Deaths within 30 days: heart failure patients | 6.9% |
| Deaths within 30 days: pneumonia patients | 9.1% |
| Deaths within 30 days: COPD patients | 6.8% |
| Complications after hip or knee replacement | 3.5% |
| Not reported to Medicare | Deaths within 30 days: stroke patients; Deaths within 30 days: coronary bypass surgery (CABG); Serious complications (patient safety indicator PSI-90) |
Source: Complications and Deaths - Hospital — CMS, released October 20, 2026; data from July 2022 to June 2025.
Return visits to the hospital (readmissions)
What this means: The share of patients who had to be admitted to a hospital again within 30 days after going home, adjusted for how sick they were. A lower percentage is better.
| Returned to any hospital within 30 days (all patients) | 14.6% |
|---|---|
| Readmitted within 30 days: heart attack | 14.4% |
| Readmitted within 30 days: heart failure | 20% |
| Readmitted within 30 days: pneumonia | 16.6% |
| Readmitted within 30 days: COPD | 18.6% |
| Readmitted within 30 days: hip or knee replacement | 5.6% |
| Not reported to Medicare | Readmitted within 30 days: coronary bypass surgery |
Source: Unplanned Hospital Visits - Hospital — CMS, released October 20, 2026; data from July 2024 to June 2025.
Not reported to Medicare: emergency room times and sepsis care. For these topics Medicare shows no result for this hospital (not reported, or too few cases).
ER wait times and Medicare ratings nearby
How this hospital compares with others in the area, ranked only by official Medicare (CMS) numbers.
Prices
We have not been able to read a price file for Phoenix VA Medical Center yet. Every US hospital must publish its standard charges online (federal price transparency rule): look for “price transparency” or “standard charges” on the hospital’s website, or call the hospital and ask for an estimate. In a medical emergency, call 911.
Hospital information
| Hospital type | Federal/VA Acute Care Hospital |
|---|---|
| Address | 650 E. Indian School Road, Phoenix, AZ 85012 |
| County | Maricopa County |
| State | Arizona |
| Phone | (602) 222‑6444 |
| Emergency services | Yes |
| Ownership | Veterans Health Administration |
| Medicare overall rating | 5 of 5 stars |
| CMS Certification Number | 03012F |
| Name in Medicare records | PHOENIX VA MEDICAL CENTER |
| Profile level | Medicare data + hospital website |
| Name on the hospital’s website | Carl T. Hayden Veterans Administration Medical Center (Phoenix VA) |
| Official website | va.gov |
| Corrections | Report an error or suggest an update → |
Sources
- Hospital General Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-26, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this hospital
- U.S. Census Bureau Geocoder — map position used for distances
From the hospital’s website
Numbers match the citations above. Checked 2026-10-30.