Quick answers
- What is Crossroads?
- Crossroads is a treatment facility in Phoenix, Arizona, listed in SAMHSA’s FindTreatment.gov directory for substance use and mental health.
- Does Crossroads accept Medicaid?
- Its SAMHSA listing names Medicaid among the payments it accepts. Ask whether it takes your Medicaid plan.
- Does Crossroads accept Medicare?
- Its SAMHSA listing names Medicare among the payments it accepts.
- Is treatment at Crossroads free or low cost?
- It lists a sliding fee scale: the fee depends on income and other factors. It lists payment assistance; ask the facility for details.
- Does Crossroads offer services in Spanish?
- Yes. Its SAMHSA listing includes Spanish among its language services.
- Where is Crossroads?
- 2002 East Osborn Road, Phoenix, AZ 85016, in Maricopa County, Arizona.
- What is the phone number of Crossroads?
- (602) 263-5242, as listed by SAMHSA. Call to confirm services and hours.
Type of care and setting
| Type of care | Substance use treatment; Mental health treatment |
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| Service setting | Outpatient; Intensive outpatient treatment; Outpatient methadone/buprenorphine or naltrexone treatment; Regular outpatient treatment |
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Who it serves
| Age groups accepted | Young Adults; Adults; Seniors |
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| Sex accepted | Female; Male |
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| Special programs or groups | Seniors or older adults; Veterans; Active duty military; Clients with co-occurring mental and substance use disorders; Young adults; Adult women; Pregnant/postpartum women; Adult men; Members of military families; Criminal justice (other than DUI/DWI)/Forensic clients; Clients with co-occurring pain and substance use disorders; Clients with HIV or AIDS; Clients who have experienced sexual abuse; Clients who have experienced intimate partner violence, domestic violence; Clients who have experienced trauma |
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| Language services | Spanish |
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Payment and insurance
| Payment, insurance or funding accepted | Medicare; Medicaid; Private health insurance; Cash or self-payment; Federal, or any government funding for substance use treatment programs; IHS/Tribal/Urban (ITU) funds; Federal military insurance (e.g., TRICARE); State-financed health insurance plan other than Medicaid; SAMHSA funding/block grants |
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| Payment assistance available | Payment assistance (check with facility for details); Sliding fee scale (fee is based on income and other factors) |
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Treatment and services
| Type of opioid treatment | Buprenorphine maintenance; Prescribes buprenorphine; Prescribes naltrexone; Relapse prevention with naltrexone; Use methadone/buprenorphine for pain management or emergency dosing; Accepts clients using MAT but prescribed elsewhere; Lofexidine or Clonidine detoxification |
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| Opioid medications used in treatment | Buprenorphine used in Treatment; Naltrexone used in Treatment |
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| Alcohol use disorder treatment | Accepts clients using medication assisted treatment for alcohol use disorder but prescribed elsewhere; This facility administers/prescribes medication for alcohol use disorder |
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| External source of opioid medicines | In-network prescribing entity; Other contracted prescribing entity; No formal relationship with prescribing entity |
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| External source of medicines for alcohol use disorder | In-network prescribing entity; Other contracted prescribing entity; No formal relationship with prescribing entity |
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| Treatment approaches | Integrated Mental and Substance Use Disorder treatment; Anger management; Cognitive behavioral therapy; Motivational interviewing; Relapse prevention; Substance use disorder counseling; Telemedicine/telehealth therapy; 12-step facilitation |
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| Medicines (pharmacotherapies) | Nicotine replacement; Non-nicotine smoking/tobacco cessation; Buprenorphine sub-dermal implant; Buprenorphine with naloxone; Buprenorphine without naloxone; Buprenorphine (extended-release, injectable); Naltrexone (oral); Naltrexone (extended-release, injectable); Medications for HIV treatment; Medications for Hepatitis C treatment; Lofexidine; Clonidine; Medications for pre-exposure to prophylaxis; Medication for mental disorders |
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| Assessment and pre-treatment | Screening for tobacco use; Comprehensive substance use assessment; Interim services for clients; Outreach to persons in the community; Complete medical history/physical exam; Screening for substance use; Screening for mental disorders |
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| Testing | Breathalyzer or blood alcohol testing; Drug and alcohol oral fluid testing; Drug or alcohol urine screening; HIV testing; STD testing; TB screening; Metabolic syndrome monitoring; Testing for Hepatitis B (HBV); Testing for Hepatitis C (HCV) |
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| Education and counseling services | Smoking/vaping/tobacco cessation counseling; HIV or AIDS education, counseling, or support; Hepatitis education, counseling, or support; Health education services other than HIV/AIDS or hepatitis; Substance use disorder education; Individual counseling; Group counseling; Vocational training or educational support (for example, high school coursework, GED preparation, etc.) |
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| Ancillary services | Integrated primary care services; Case management service; Domestic violence services, including family or partner; Early intervention for HIV; Mental health services; Social skills development; Transportation assistance; Suicide prevention services |
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| Recovery support services | Self-help groups; Housing services; Assistance with obtaining social services; Recovery coach; Mentoring/peer support; Employment counseling or training |
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| Transitional services | Aftercare/continuing care; Discharge Planning; Naloxone and overdose education; Outcome follow-up after discharge |
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| Medical services | Hepatitis B (HBV) vaccination |
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About the facility
| License, certification or accreditation | State substance use treatment agency; State department of health |
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| Facility operation | Private non-profit organization |
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| Smoking policy | Smoking permitted in designated area |
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| Vaping policy | Vaping permitted in designated area |
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As listed by the facility in SAMHSA’s FindTreatment.gov directory. Ask the facility to confirm before you start. Sources
What to ask when you call
- Are you taking new clients, and how soon can I start?
- Do you accept my insurance or my Medicaid or Medicare plan? What will I pay?
- How does your sliding fee or payment help work, and what papers should I bring?
- Which programs do you offer here (outpatient, intensive outpatient, residential, detox), and how long do they last?
- Do you offer medicines for alcohol or opioid use disorder, or do you work with someone who prescribes them?
- Is the program licensed or accredited, and by whom?
- Do you have staff who speak my language, or interpreters?
- Can family members take part?
A general checklist, not medical advice. For advice about your health, talk to a doctor or other health professional.
Other treatment centers nearby
By straight-line distance (not driving distance). Not a ranking.
Nearest emergency rooms
Hospitals that list emergency services in Medicare data, by straight-line distance.
Contact details from the listing