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Special Focus Facility

Medicare lists this nursing home in its Special Focus Facility program, for nursing homes with a history of serious quality problems. It is inspected more often until it improves.

Nursing home

Windward Gardens

Camden, Maine · Knox County

Summary

Windward Gardens is a Medicare-certified nursing home in Camden, Maine, with 73 certified beds. Medicare does not show a star rating for it in the current data. Most recent standard health inspection: 2026-05-20, with 11 health deficiencies. Ownership: for profit – corporation. Source: Medicare (CMS) Provider Information, data updated 2026-10-01.

What is a nursing home?

A nursing home (skilled nursing facility) gives 24-hour nursing care and help with daily activities. Some people stay for a short time to recover after a hospital stay (rehabilitation); others live there long term. The homes listed here are certified by Medicare and/or Medicaid and inspected by the state.

Official Medicare data

Everything on this page comes from Medicare (CMS) data updated 2026-10-01. It is information, not a recommendation. Call the nursing home and visit before you decide, and talk with your doctor.

In a medical emergency, call 911.

At a glance

Not ratedMedicare overall rating
73Certified beds

Quick answers

Where is Windward Gardens?
105 Mechanic Street, Camden, ME 04843, in Knox County, Maine.
What is the phone number of Windward Gardens?
(207) 236-4197, as listed by Medicare (CMS).
What is the Medicare star rating of Windward Gardens?
Medicare (CMS) does not show a star rating for Windward Gardens in the current data.
Has Windward Gardens been fined?
Medicare lists no fines for Windward Gardens.
What did inspectors find at Windward Gardens?
In its last three inspection cycles (January 9, 2024 to May 20, 2026), Medicare lists 69 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).

Medicare ratings, explained

Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.

Overall rating
Not rated
Medicare’s summary of the three ratings below, from 1 star (much below average) to 5 stars (much above average). Medicare (CMS) does not show this rating for this provider. This happens, for example, when a provider is new or has too few patients or survey answers.
Health inspections
Not rated
Based on state health inspections and complaint investigations of about the last three years, compared with other nursing homes in the same state. Medicare (CMS) does not show this rating for this provider. This happens, for example, when a provider is new or has too few patients or survey answers.
Staffing
Not rated
Based on how many hours nurses and aides spend with each resident per day (from payroll records) and how often staff leave. Medicare (CMS) does not show this rating for this provider. This happens, for example, when a provider is new or has too few patients or survey answers.
Quality of resident care
Not rated
Based on how residents do on measures such as falls with injury, pressure sores, getting better at moving around and going back to the hospital. Medicare (CMS) does not show this rating for this provider. This happens, for example, when a provider is new or has too few patients or survey answers.

Inspections, fines and staffing

In its last three inspection cycles (January 9, 2024 to May 20, 2026), Windward Gardens had 69 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.99 hours per resident per day; the Maine average is 4.39 and the national average is 3.90.

Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.

Inspection history: last three cycles

State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.

What the letters A to L mean
Scope and severity letters
SeriousnessIsolated (a few residents)Pattern (some)Widespread (many)
No actual harm, potential for minimal harmABC
No actual harm, potential for more than minimal harmDEF
Actual harm to residentsGHI
Immediate jeopardy to resident health or safetyJKL

Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.

Most recent cycle: May 20, 2026 — 11 health citations

Inspections in this cycle: December 4, 2025 (complaint investigation); January 7, 2026 (complaint investigation); April 1, 2026 (complaint investigation); May 20, 2026 (standard health inspection).

Show 11 citations (levels A to F, no actual harm)
  • F0684 Level E May 20, 2026 · corrected July 1, 2026

    “Provide appropriate treatment and care according to orders, resident’s preferences and goals.”

  • F0812 Level E May 20, 2026 · corrected July 1, 2026

    “Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”

  • F0842 Level E May 20, 2026 · corrected July 1, 2026

    “Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”

  • F0578 Level D May 20, 2026 · corrected July 1, 2026

    “Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”

  • F0605 Level D May 20, 2026 · corrected July 1, 2026

    “Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.”

  • F0656 Level D May 20, 2026 · corrected July 1, 2026

    “Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”

  • F0657 Level D May 20, 2026 · corrected July 1, 2026

    “Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”

  • F0677 Level D May 20, 2026 · corrected July 1, 2026

    “Provide care and assistance to perform activities of daily living for any resident who is unable.”

  • F0584 Level D April 1, 2026 · from a complaint · corrected April 30, 2026

    “Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”

  • F0842 Level D April 1, 2026 · from a complaint · corrected April 30, 2026

    “Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”

  • F0684 Level D January 7, 2026 · from a complaint · corrected February 3, 2026

    “Provide appropriate treatment and care according to orders, resident’s preferences and goals.”

Previous cycle: December 4, 2025 — 30 health citations

Inspections in this cycle: January 3, 2025 (complaint investigation); January 22, 2025 (complaint investigation); February 19, 2025 (complaint investigation); April 17, 2025 (complaint investigation); June 17, 2025 (complaint investigation); December 4, 2025 (standard health inspection).

Show 30 citations (levels A to F, no actual harm)
  • F0584 Level E December 4, 2025 · corrected January 14, 2026

    “Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”

  • F0628 Level E December 4, 2025 · corrected January 14, 2026

    “Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”

  • F0655 Level E December 4, 2025 · from a complaint · corrected January 14, 2026

    “Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”

  • F0756 Level E December 4, 2025 · corrected January 14, 2026

    “Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”

  • F0761 Level E December 4, 2025 · corrected January 14, 2026

    “Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”

  • F0812 Level E December 4, 2025 · corrected January 14, 2026

    “Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”

  • F0842 Level E December 4, 2025 · from a complaint · corrected January 14, 2026

    “Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”

  • F0880 Level E December 4, 2025 · corrected January 14, 2026

    “Provide and implement an infection prevention and control program.”

  • F0882 Level E December 4, 2025 · corrected January 14, 2026

    “Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.”

  • F0842 Level E January 3, 2025 · from a complaint · corrected February 12, 2025

    “Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”

  • F0605 Level D December 4, 2025 · corrected January 14, 2026

    “Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.”

  • F0609 Level D December 4, 2025 · from a complaint · corrected January 14, 2026

    “Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”

  • F0641 Level D December 4, 2025 · corrected January 14, 2026

    “Ensure each resident receives an accurate assessment.”

  • F0644 Level D December 4, 2025 · corrected January 14, 2026

    “Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.”

  • F0656 Level D December 4, 2025 · from a complaint · corrected January 14, 2026

    “Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”

  • F0657 Level D December 4, 2025 · corrected January 14, 2026

    “Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”

  • F0684 Level D December 4, 2025 · corrected January 14, 2026

    “Provide appropriate treatment and care according to orders, resident’s preferences and goals.”

  • F0732 Level D December 4, 2025 · corrected January 14, 2026

    “Post nurse staffing information every day.”

  • F0806 Level D December 4, 2025 · corrected January 14, 2026

    “Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.”

  • F0686 Level D June 17, 2025 · from a complaint · corrected July 9, 2025

    “Provide appropriate pressure ulcer care and prevent new ulcers from developing.”

  • F0657 Level D February 19, 2025 · from a complaint · corrected March 18, 2025

    “Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”

  • F0684 Level D February 19, 2025 · from a complaint · corrected March 18, 2025

    “Provide appropriate treatment and care according to orders, resident’s preferences and goals.”

  • F0711 Level D February 19, 2025 · from a complaint · corrected March 18, 2025

    “Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.”

  • F0712 Level D February 19, 2025 · from a complaint · corrected March 18, 2025

    “Ensure that the resident and his/her doctor meet face-to-face at all required visits.”

  • F0580 Level D January 22, 2025 · from a complaint · corrected February 19, 2025

    “Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”

  • F0656 Level D January 22, 2025 · from a complaint · corrected February 19, 2025

    “Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”

  • F0580 Level D January 3, 2025 · from a complaint · corrected February 12, 2025

    “Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”

  • F0655 Level D January 3, 2025 · from a complaint · corrected February 12, 2025

    “Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”

  • F0692 Level D January 3, 2025 · from a complaint · corrected February 12, 2025

    “Provide enough food/fluids to maintain a resident's health.”

  • F0757 Level D January 3, 2025 · from a complaint · corrected February 12, 2025

    “Ensure each resident’s drug regimen must be free from unnecessary drugs.”

Earlier cycle: April 17, 2025 — 28 health citations

Inspections in this cycle: January 9, 2024 (complaint investigation); April 25, 2024 (complaint investigation); June 3, 2024 (complaint investigation); April 17, 2025 (standard health inspection).

Show 28 citations (levels A to F, no actual harm)
  • F0725 Level F April 17, 2025 · corrected May 30, 2025

    “Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”

  • F0584 Level E April 17, 2025 · corrected July 9, 2025

    “Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”

  • F0679 Level E April 17, 2025 · corrected May 30, 2025

    “Provide activities to meet all resident's needs.”

  • F0684 Level E April 17, 2025 · from a complaint · corrected May 30, 2025

    “Provide appropriate treatment and care according to orders, resident’s preferences and goals.”

  • F0689 Level E April 17, 2025 · corrected May 30, 2025

    “Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”

  • F0812 Level E April 17, 2025 · corrected July 9, 2025

    “Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”

  • F0842 Level E April 17, 2025 · from a complaint · corrected May 30, 2025

    “Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”

  • F0584 Level E April 25, 2024 · from a complaint · corrected May 31, 2024

    “Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”

  • F0584 Level E January 9, 2024 · from a complaint · corrected February 12, 2024

    “Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”

  • F0689 Level E January 9, 2024 · from a complaint · corrected February 12, 2024

    “Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”

  • F0812 Level E January 9, 2024 · from a complaint · corrected February 12, 2024

    “Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”

  • F0842 Level E January 9, 2024 · from a complaint · corrected February 12, 2024

    “Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”

  • F0580 Level D April 17, 2025 · from a complaint · corrected May 30, 2025

    “Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”

  • F0645 Level D April 17, 2025 · corrected May 30, 2025

    “PASARR screening for Mental disorders or Intellectual Disabilities”

  • F0641 Level D June 3, 2024 · from a complaint · corrected July 1, 2024

    “Ensure each resident receives an accurate assessment.”

  • F0656 Level D June 3, 2024 · from a complaint · corrected July 1, 2024

    “Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”

  • F0684 Level D June 3, 2024 · from a complaint · corrected July 1, 2024

    “Provide appropriate treatment and care according to orders, resident’s preferences and goals.”

  • F0656 Level D April 25, 2024 · from a complaint · corrected May 31, 2024

    “Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”

  • F0657 Level D April 25, 2024 · from a complaint · corrected May 31, 2024

    “Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”

  • F0684 Level D April 25, 2024 · from a complaint · corrected May 31, 2024

    “Provide appropriate treatment and care according to orders, resident’s preferences and goals.”

  • F0758 Level D April 25, 2024 · from a complaint · corrected May 31, 2024

    “Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”

  • F0609 Level D January 9, 2024 · from a complaint · corrected February 12, 2024

    “Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”

  • F0623 Level D January 9, 2024 · from a complaint · corrected February 12, 2024

    “Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.”

  • F0625 Level D January 9, 2024 · from a complaint · corrected February 12, 2024

    “Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.”

  • F0655 Level D January 9, 2024 · from a complaint · corrected February 12, 2024

    “Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”

  • F0657 Level D January 9, 2024 · from a complaint · corrected February 12, 2024

    “Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”

  • F0684 Level D January 9, 2024 · from a complaint · corrected February 12, 2024

    “Provide appropriate treatment and care according to orders, resident’s preferences and goals.”

  • F0732 Level B April 17, 2025 · corrected May 30, 2025

    “Post nurse staffing information every day.”

Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.

Full inspection reports on Medicare Care Compare →

Fire safety citations (14)
  • K0311 Level D May 20, 2026 · corrected July 9, 2026

    “Have an enclosure around a vertical opening shaft.”

  • K0324 Level D May 20, 2026 · corrected June 16, 2026

    “Provide properly protected cooking facilities.”

  • K0133 Level F December 4, 2025 · corrected January 16, 2026

    “Install a two-hour-resistant firewall separation.”

  • K0712 Level F December 4, 2025 · corrected January 16, 2026

    “Have simulated fire drills held at unexpected times.”

  • K0918 Level E December 4, 2025 · corrected January 16, 2026

    “Have generator or other power source capable of supplying service within 10 seconds.”

  • K0211 Level D December 4, 2025 · corrected January 16, 2026

    “Keep aisles, corridors, and exits free of obstruction in case of emergency.”

  • K0223 Level D December 4, 2025 · corrected January 16, 2026

    “Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.”

  • K0341 Level F April 17, 2025 · corrected May 28, 2025

    “Install a fire alarm system that can be heard throughout the facility.”

  • K0914 Level F April 17, 2025 · corrected May 28, 2025

    “Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.”

  • K0161 Level D April 17, 2025 · corrected May 28, 2025

    “Use approved construction type or materials.”

  • K0223 Level D April 17, 2025 · corrected May 28, 2025

    “Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.”

  • K0293 Level D April 17, 2025 · corrected May 28, 2025

    “Have properly located and lighted "Exit" signs.”

  • K0353 Level D April 17, 2025 · corrected May 28, 2025

    “Inspect, test, and maintain automatic sprinkler systems.”

  • K0923 Level D April 17, 2025 · corrected May 28, 2025

    “Have proper medical gas storage and administration areas.”

Staffing

Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.

MeasureThis homeMaineNational
Registered nurse (RN) hours per resident per day1.051.060.69
Licensed practical nurse (LPN) hours per resident per day0.700.460.86
Nurse aide hours per resident per day2.232.872.35
Total nurse staff hours per resident per day3.994.393.90
Total nurse staff hours per resident per day on the weekend3.643.933.43
RN hours per resident per day on the weekend0.750.720.48
Nursing staff turnover (per year)71.8%45.3%45.3%
RN turnover (per year)69.6%39.2%42.5%
Administrators who left in the last year1.00.50.5

Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.

Owners and operator

Part of a group of 183 nursing homes: Genesis Healthcare.

Legal business name: Camden Operations, LLC.

Owners and managers Medicare lists (10)
NameRoleShareSince
Genesis Healthcare of Maine LLCDirect owner100%October 2, 2013
Fc-Gen Operations Investment LLCIndirect owner—February 2, 2015
Gen Operations I LLCIndirect owner—February 2, 2015
Gen Operations II LLCIndirect owner—February 2, 2015
Genesis Healthcare IncIndirect owner—February 2, 2015
Genesis Healthcare LLCIndirect owner—February 2, 2015
Genesis Holdings LLCIndirect owner—February 2, 2015
GHC Holdings LLCIndirect owner—December 31, 2010
Sun Healthcare Group IncIndirect owner—February 2, 2015
Whitman, ArnoldIndirect owner—February 2, 2015

Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.

Compare with other nursing homes

Key facts

TypeNursing home
Certified beds73
Average residents per day67.2
Takes part inMedicare and Medicaid
OwnershipFor profit – corporation
Group or chain (affiliated entity)Genesis Healthcare
Legal business nameCamden Operations, LLC
First approved by Medicare/Medicaid1994-04-23
Resident and family councilsResident council
Sprinklers in all required areasYes
Changed ownership in the last 12 monthsNo
Address105 Mechanic Street, Camden, ME 04843
CountyKnox County
StateMaine
Phone(207) 236‑4197
CMS Certification Number205180
CorrectionsReport an error or suggest an update →

What to ask when you call or visit

A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.

  • Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
  • Can you see the latest state inspection report? Ask how any problems found were fixed.
  • How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
  • Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
  • What therapy (physical, occupational, speech) is offered, and how many days a week?
  • Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
  • What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
  • Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
  • Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
  • Visit more than once, including at a mealtime or in the evening, without an appointment.

Other nursing homes nearby

By straight-line distance (not driving distance).

Nearest hospital emergency rooms

Sources

  1. Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
  2. Medicare Care Compare — official Medicare profile of this provider
  3. Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
  4. Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
  5. Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
  6. Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
  7. State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
  8. Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
  9. Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
  10. Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13