Quick answers
- Where is Harbor Hill Center?
- 2 Footbridge Rd, Belfast, ME 04915, in Waldo County, Maine.
- What is the phone number of Harbor Hill Center?
- (207) 338-5307, as listed by Medicare (CMS).
- What is the Medicare star rating of Harbor Hill Center?
- Medicare overall rating: 2 out of 5 stars (CMS data updated 2026-10-01).
- Has Harbor Hill Center been fined?
- Medicare lists 1 fine totaling $8,044.
- What did inspectors find at Harbor Hill Center?
- In its last three inspection cycles (October 19, 2023 to January 14, 2026), Medicare lists 39 health citations; the most serious was level G. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (October 19, 2023 to January 14, 2026), Harbor Hill Center had 39 health citations; the most serious was level G (actual harm to residents). 1 of them was level G or higher (actual harm or immediate jeopardy). It was fined $8,044 in total (1 fine, the latest on December 30, 2025). Nurse staffing is 4.55 hours per resident per day; the Maine average is 4.39 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: January 14, 2026 — 17 health citations
Inspections in this cycle: December 30, 2025 (complaint investigation); January 14, 2026 (standard health inspection).
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 16 less serious citations (levels A to F)
F0730 Level F
“Observe each nurse aide's job performance and give regular training.”
F0583 Level E
“Keep residents' personal and medical records private and confidential.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0567 Level D
“Honor the resident's right to manage his or her financial affairs.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0645 Level D
“PASARR screening for Mental disorders or Intellectual Disabilities”
F0655 Level D
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0757 Level D
“Ensure each resident’s drug regimen must be free from unnecessary drugs.”
F0812 Level D
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0577 Level B
“Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.”
F0628 Level B
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
Previous cycle: December 4, 2024 — 13 health citations
Inspections in this cycle: December 4, 2024 (complaint investigation); December 4, 2024 (standard health inspection); July 22, 2025 (complaint investigation).
Show 13 citations (levels A to F, no actual harm)
F0842 Level E
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0656 Level E
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0695 Level E
“Provide safe and appropriate respiratory care for a resident when needed.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0865 Level D
“Have a plan that describes the process for conducting QAPI and QAA activities.”
F0868 Level D
“Have the Quality Assessment and Assurance group have the required members and meet at least quarterly”
F0582 Level B
“Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.”
Earlier cycle: October 19, 2023 — 9 health citations
Inspections in this cycle: October 19, 2023 (complaint investigation); October 19, 2023 (standard health inspection).
Show 9 citations (levels A to F, no actual harm)
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0684 Level E
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0730 Level E
“Observe each nurse aide's job performance and give regular training.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0814 Level E
“Dispose of garbage and refuse properly.”
F0882 Level E
“Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.”
F0622 Level D
“Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.”
F0756 Level D
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0880 Level C
“Provide and implement an infection prevention and control program.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (15)
K0271 Level F
“Have exits that are accessible at all times.”
K0211 Level E
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0161 Level D
“Use approved construction type or materials.”
K0351 Level D
“Install an approved automatic sprinkler system.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0355 Level D
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0363 Level D
“Install corridor and hallway doors that block smoke.”
K0511 Level D
“Have properly installed electrical wiring and gas equipment.”
K0521 Level D
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0371 Level F
“Have properly sized and located compartments to protect residents from smoke.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0222 Level D
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0232 Level D
“Have corridors or aisles that are unobstructed and are at least 8 feet in width.”
K0754 Level D
“Provide properly sized and located linen or trash receptacles.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
Fines and payment denials
Total fines over about the last three years: $8,044 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| December 30, 2025 | Fine | $8,044 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Maine | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 1.49 | 1.06 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.58 | 0.46 | 0.86 |
| Nurse aide hours per resident per day | 2.48 | 2.87 | 2.35 |
| Total nurse staff hours per resident per day | 4.55 | 4.39 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 4.08 | 3.93 | 3.43 |
| RN hours per resident per day on the weekend | 0.61 | 0.72 | 0.48 |
| Nursing staff turnover (per year) | 42.3% | 45.3% | 45.3% |
| RN turnover (per year) | 47.1% | 39.2% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 183 nursing homes: Genesis Healthcare.
Legal business name: Belfast Operations, LLC.
Owners and managers Medicare lists (10)
| Name | Role | Share | Since |
|---|---|---|---|
| Genesis Healthcare of Maine LLC | Direct owner | 100% | October 2, 2012 |
| Fc-Gen Operations Investment LLC | Indirect owner | — | April 1, 2011 |
| Gen Operations I LLC | Indirect owner | — | April 1, 2011 |
| Gen Operations II LLC | Indirect owner | — | April 1, 2011 |
| Genesis Healthcare Inc | Indirect owner | — | February 2, 2015 |
| Genesis Healthcare LLC | Indirect owner | — | April 1, 2011 |
| Genesis Holdings LLC | Indirect owner | — | February 2, 2015 |
| GHC Holdings LLC | Indirect owner | — | August 1, 2008 |
| Sun Healthcare Group Inc | Indirect owner | — | February 2, 2015 |
| Whitman, Arnold | Indirect owner | — | March 1, 2015 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 40 |
| Average residents per day | 35.4 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | Genesis Healthcare |
| Legal business name | Belfast Operations, LLC |
| First approved by Medicare/Medicaid | 1993-01-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 2 Footbridge Rd, Belfast, ME 04915 |
| County | Waldo County |
| State | Maine |
| Phone | (207) 338‑5307 |
| CMS Certification Number | 205122 |
| Name in Medicare records | HARBOR HILL CENTER |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Windward Gardens16 mi · Camden, ME
- Breakwater Commons23 mi · Rockland, ME · 2 of 5 stars
- Brewer Center for Health & Rehabilitation, LLC27 mi · Brewer, ME · 5 of 5 stars
- Bangor Nursing & Rehabilitation Center28 mi · Bangor, ME · 1 of 5 stars
- Westgate Center for Rehab & Alzheimer Care28 mi · Bangor, ME · 5 of 5 stars
Nearest hospital emergency rooms
- MaineHealth Waldo Hospital2.6 mi · Belfast, ME · Critical Access Hospital
- MaineHealth Pen Bay Hospital20 mi · Rockport, ME · Acute Care Hospital
- Northern Light Blue Hill Memorial Hospital21 mi · Blue Hill, ME · Critical Access Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13