Quick answers
- Where is Westover Retirement Community?
- 855 Stahlheber Road, Hamilton, OH 45013, in Butler County, Ohio.
- What is the phone number of Westover Retirement Community?
- (513) 844-8004, as listed by Medicare (CMS).
- What is the Medicare star rating of Westover Retirement Community?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has Westover Retirement Community been fined?
- Medicare lists no fines for Westover Retirement Community.
- What did inspectors find at Westover Retirement Community?
- In its last three inspection cycles (October 5, 2021 to February 18, 2026), Medicare lists 9 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (October 5, 2021 to February 18, 2026), Westover Retirement Community had 9 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 4.04 hours per resident per day; the Ohio average is 3.71 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: February 18, 2026 — 3 health citations
Inspections in this cycle: November 25, 2025 (complaint investigation); February 18, 2026 (standard health inspection).
Show 3 citations (levels A to F, no actual harm)
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0791 Level D
“Provide or obtain dental services for each resident.”
Previous cycle: October 10, 2024 — 2 health citations
Inspections in this cycle: October 10, 2024 (standard health inspection).
Show 2 citations (levels A to F, no actual harm)
F0679 Level D
“Provide activities to meet all resident's needs.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
Earlier cycle: October 5, 2021 — 4 health citations
Inspections in this cycle: October 5, 2021 (standard health inspection).
Show 4 citations (levels A to F, no actual harm)
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0886 Level F
“Perform COVID19 testing on residents and staff.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0698 Level D
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (12)
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0781 Level E
“Have restrictions on the use of portable space heaters.”
K0331 Level F
“Construct fire resistant interior walls.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0223 Level E
“Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.”
K0372 Level E
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0341 Level F
“Install a fire alarm system that can be heard throughout the facility.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0324 Level E
“Provide properly protected cooking facilities.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Ohio | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.55 | 0.64 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.60 | 0.95 | 0.86 |
| Nurse aide hours per resident per day | 1.89 | 2.12 | 2.35 |
| Total nurse staff hours per resident per day | 4.04 | 3.71 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.70 | 3.29 | 3.43 |
| RN hours per resident per day on the weekend | 0.34 | 0.43 | 0.48 |
| Nursing staff turnover (per year) | 52.5% | 49.0% | 45.3% |
| RN turnover (per year) | 55.6% | 44.4% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.6 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Legal business name: Colonial Senior Services, Inc..
Owners and managers Medicare lists (6)
| Name | Role | Share | Since |
|---|---|---|---|
| Community First Solutions | Direct owner | 100% | September 1, 2010 |
| Ark Wellness Center | Management company (operational or managerial control) | NOT APPLICABLE | November 21, 2024 |
| Community First Solutions | Management company (operational or managerial control) | NOT APPLICABLE | September 1, 2010 |
| Fifth Third Bank | Management company (operational or managerial control) | NOT APPLICABLE | December 1, 2024 |
| Medicine Inpatient Group LLC | Management company (operational or managerial control) | NOT APPLICABLE | July 1, 2021 |
| Select Rehabilitation, LLC | Management company (operational or managerial control) | NOT APPLICABLE | October 1, 2019 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 53 |
| Average residents per day | 46.8 |
| Takes part in | Medicare and Medicaid |
| Ownership | Non-profit – corporation |
| Legal business name | Colonial Senior Services, Inc. |
| First approved by Medicare/Medicaid | 2001-12-20 |
| Part of a continuing care retirement community | Yes |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 855 Stahlheber Road, Hamilton, OH 45013 |
| County | Butler County |
| State | Ohio |
| Phone | (513) 844‑8004 |
| CMS Certification Number | 366232 |
| Name in Medicare records | WESTOVER RETIREMENT COMMUNITY |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Jamestowne Rehabilitation0.4 mi · Hamilton, OH · 3 of 5 stars
- Bradford Place Care Center1.1 mi · Hamilton, OH · 2 of 5 stars
- Berkeley Square Retirement Center1.5 mi · Hamilton, OH · 4 of 5 stars
- Golden Years Nursing Center2.7 mi · Hamilton, OH · 5 of 5 stars
- Residence at Huntington Court3.4 mi · Hamilton, OH · 5 of 5 stars
Nearest hospital emergency rooms
- Fort Hamilton Hughes Memorial Hospital1.2 mi · Hamilton, OH · Acute Care Hospital
- Mercy Health - Fairfield Hospital8.6 mi · Fairfield, OH · Acute Care Hospital
- McCullough-Hyde Memorial Hospital9.9 mi · Oxford, OH · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13