Quick answers
- Where is West Tennessee Post Acute?
- 597 West Forest Avenue, Jackson, TN 38301, in Madison County, Tennessee.
- What is the phone number of West Tennessee Post Acute?
- (731) 300-4800, as listed by Medicare (CMS).
- What is the Medicare star rating of West Tennessee Post Acute?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has West Tennessee Post Acute been fined?
- Medicare lists no fines for West Tennessee Post Acute.
- What did inspectors find at West Tennessee Post Acute?
- In its last three inspection cycles (June 20, 2024 to June 17, 2026), Medicare lists 12 health citations; the most serious was level E. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (June 20, 2024 to June 17, 2026), West Tennessee Post Acute had 12 health citations; the most serious was level E (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 4.95 hours per resident per day; the Tennessee average is 3.82 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: June 17, 2026 — 3 health citations
Inspections in this cycle: June 17, 2026 (standard health inspection).
Show 3 citations (levels A to F, no actual harm)
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Previous cycle: May 7, 2025 — 7 health citations
Inspections in this cycle: May 7, 2025 (standard health inspection).
Show 7 citations (levels A to F, no actual harm)
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0655 Level D
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Earlier cycle: June 20, 2024 — 2 health citations
Inspections in this cycle: June 20, 2024 (standard health inspection).
Show 2 citations (levels A to F, no actual harm)
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (2)
E0039 Level D
“Conduct testing and exercise requirements.”
K0211 Level D
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Tennessee | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 1.03 | 0.60 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.79 | 1.08 | 0.86 |
| Nurse aide hours per resident per day | 2.12 | 2.14 | 2.35 |
| Total nurse staff hours per resident per day | 4.95 | 3.82 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 4.07 | 3.32 | 3.43 |
| RN hours per resident per day on the weekend | 0.48 | 0.39 | 0.48 |
| Nursing staff turnover (per year) | 59.0% | 48.6% | 45.3% |
| RN turnover (per year) | 36.4% | 43.2% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.6 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 32 nursing homes: Links Healthcare Group.
Legal business name: Island Park Beach Holdings LLC.
Owners and managers Medicare lists (1)
| Name | Role | Share | Since |
|---|---|---|---|
| Links Healthcare Group LLC | Management company (operational or managerial control) | NOT APPLICABLE | December 27, 2024 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 75 |
| Average residents per day | 57.7 |
| Takes part in | Medicare |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | Links Healthcare Group |
| Legal business name | Island Park Beach Holdings LLC |
| First approved by Medicare/Medicaid | 1986-03-06 |
| Resident and family councils | None |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 597 West Forest Avenue, Jackson, TN 38301 |
| County | Madison County |
| State | Tennessee |
| Phone | (731) 300‑4800 |
| CMS Certification Number | 445187 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Cypress Grove Post Acute0.1 mi · Jackson, TN · 4 of 5 stars
- Mission Convalescent Home1.7 mi · Jackson, TN · 3 of 5 stars
- Laurelwood Health Care Center2.8 mi · Jackson, TN · 1 of 5 stars
- Maplewood Health Care Center3.1 mi · Jackson, TN · 1 of 5 stars
- Northbrooke Post Acute3.7 mi · Jackson, TN · 1 of 5 stars
Nearest hospital emergency rooms
- Jackson-Madison County General Hospital0.4 mi · Jackson, TN · Acute Care Hospital
- West Tennessee Healthcare Milan Hospital20 mi · Milan, TN · Acute Care Hospital
- Haywood County Community Hospital23 mi · Brownsville, TN · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13