Quick answers
- Where is West Shore Post Acute?
- 508 Westline Drive, Alameda, CA 94501, in Alameda County, California.
- What is the phone number of West Shore Post Acute?
- (510) 521-5765, as listed by Medicare (CMS).
- What is the Medicare star rating of West Shore Post Acute?
- Medicare overall rating: 1 out of 5 stars (CMS data updated 2026-10-01).
- Has West Shore Post Acute been fined?
- Medicare lists no fines for West Shore Post Acute.
- What did inspectors find at West Shore Post Acute?
- In its last three inspection cycles (November 22, 2019 to August 18, 2026), Medicare lists 61 health citations; the most serious was level G. 3 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (November 22, 2019 to August 18, 2026), West Shore Post Acute had 61 health citations; the most serious was level G (actual harm to residents). 3 of them were level G or higher (actual harm or immediate jeopardy). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.83 hours per resident per day; the California average is 4.54 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: May 2, 2025 — 24 health citations
Inspections in this cycle: May 2, 2025 (standard health inspection); June 2, 2026 (complaint investigation); August 18, 2026 (complaint investigation).
F0580 Level G
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
actual harm to residents; isolated (a few residents) · Resident Rights Deficiencies
F0686 Level G
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 22 less serious citations (levels A to F)
F0801 Level F
“Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.”
F0802 Level F
“Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0908 Level F
“Keep all essential equipment working safely.”
F0803 Level E
“Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.”
F0921 Level E
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
F0925 Level E
“Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.”
F0578 Level E
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0604 Level E
“Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.”
F0676 Level E
“Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.”
F0679 Level E
“Provide activities to meet all resident's needs.”
F0684 Level E
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0744 Level E
“Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.”
F0804 Level E
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0803 Level D
“Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.”
F0847 Level D
“Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.”
Previous cycle: August 10, 2023 — 15 health citations
Inspections in this cycle: August 10, 2023 (standard health inspection); October 15, 2024 (complaint investigation); February 13, 2025 (complaint investigation); April 3, 2025 (complaint investigation); April 8, 2025 (complaint investigation); May 2, 2025 (complaint investigation).
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 14 less serious citations (levels A to F)
F0801 Level F
“Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.”
F0802 Level F
“Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0814 Level F
“Dispose of garbage and refuse properly.”
F0908 Level F
“Keep all essential equipment working safely.”
F0572 Level E
“Give residents a notice of rights, rules, services and charges.”
F0638 Level E
“Assure that each resident’s assessment is updated at least once every 3 months.”
F0677 Level E
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0625 Level D
“Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0730 Level D
“Observe each nurse aide's job performance and give regular training.”
Earlier cycle: November 22, 2019 — 22 health citations
Inspections in this cycle: November 22, 2019 (standard health inspection); May 15, 2024 (complaint investigation); July 23, 2024 (complaint investigation); August 30, 2024 (complaint investigation).
Show 22 citations (levels A to F, no actual harm)
F0921 Level E
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
F0656 Level E
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0685 Level E
“Assist a resident in gaining access to vision and hearing services.”
F0745 Level E
“Provide medically-related social services to help each resident achieve the highest possible quality of life.”
F0850 Level E
“Hire a qualified full-time social worker in a facility with more than 120 beds.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0624 Level D
“Prepare residents for a safe transfer or discharge from the nursing home.”
F0685 Level D
“Assist a resident in gaining access to vision and hearing services.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0636 Level D
“Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.”
F0640 Level D
“Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.”
F0655 Level D
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0756 Level D
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0921 Level D
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
F0842 Level B
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (30)
K0347 Level F
“Properly provide smoke detection systems in areas open to corridors.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0919 Level E
“Meet requirements for the use of electrical equipment.”
E0007 Level C
“Address patient/client population and determine types of services needed.”
E0024 Level C
“Establish policies and procedures for volunteers.”
E0026 Level C
“Establish roles under a Waiver declared by secretary.”
E0036 Level C
“Establish emergency prep training and testing.”
E0039 Level C
“Conduct testing and exercise requirements.”
K0345 Level C
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0712 Level C
“Have simulated fire drills held at unexpected times.”
E0015 Level D
“Address subsistence needs for staff and patients.”
E0039 Level D
“Conduct testing and exercise requirements.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0325 Level D
“Have properly installed hallway dispensers for alcohol-based hand rub.”
K0341 Level D
“Install a fire alarm system that can be heard throughout the facility.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0355 Level D
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0712 Level D
“Have simulated fire drills held at unexpected times.”
K0918 Level D
“Have generator or other power source capable of supplying service within 10 seconds.”
K0919 Level D
“Meet requirements for the use of electrical equipment.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
E0024 Level D
“Establish policies and procedures for volunteers.”
E0026 Level D
“Establish roles under a Waiver declared by secretary.”
E0039 Level D
“Conduct testing and exercise requirements.”
K0161 Level D
“Use approved construction type or materials.”
K0324 Level D
“Provide properly protected cooking facilities.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0363 Level D
“Install corridor and hallway doors that block smoke.”
K0741 Level D
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0914 Level D
“Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | California | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.59 | 0.68 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.92 | 1.20 | 0.86 |
| Nurse aide hours per resident per day | 2.32 | 2.66 | 2.35 |
| Total nurse staff hours per resident per day | 3.83 | 4.54 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.57 | 4.10 | 3.43 |
| RN hours per resident per day on the weekend | 0.46 | 0.52 | 0.48 |
| Nursing staff turnover (per year) | 35.0% | 36.6% | 45.3% |
| RN turnover (per year) | 38.9% | 37.8% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Legal business name: G & R Alameda Healthcare Services, LLC.
Owners and managers Medicare lists (3)
| Name | Role | Share | Since |
|---|---|---|---|
| Mercado, Grace | Direct owner | 95% | August 3, 2007 |
| Ouano, Ruperto | Direct owner | 5% | August 3, 2007 |
| Saint Cabrini Healthcare Services LLC | Management company (operational or managerial control) | NOT APPLICABLE | August 31, 2007 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 151 |
| Average residents per day | 143.2 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Legal business name | G & R Alameda Healthcare Services, LLC |
| First approved by Medicare/Medicaid | 1974-08-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 508 Westline Drive, Alameda, CA 94501 |
| County | Alameda County |
| State | California |
| Phone | (510) 521‑5765 |
| CMS Certification Number | 056103 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Alameda Healthcare & Wellness Center0.7 mi · Alameda, CA · 2 of 5 stars
- Alameda Hospital D/P SNF1.1 mi · Alameda, CA · 3 of 5 stars
- Bay View Rehabilitation Hospital, LLC1.2 mi · Alameda, CA · 1 of 5 stars
- Marina Garden Nursing Center2.2 mi · Alameda, CA · 5 of 5 stars
- Bay Area Healthcare Center2.3 mi · Oakland, CA · 5 of 5 stars
Nearest hospital emergency rooms
- Alameda Hospital0.9 mi · Alameda, CA · Acute Care Hospital
- Highland Hospital3.1 mi · Oakland, CA · Acute Care Hospital
- Kaiser Foundation Hospital - Oakland/Richmond4.1 mi · Oakland, CA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13