Quick answers
- Does Highland Hospital have an emergency room?
- Yes. Medicare (CMS) data lists emergency services at Highland Hospital. In a medical emergency, call 911.
- Where is Highland Hospital?
- 1411 East 31st Street, Oakland, CA 94602, in Alameda County, California.
- What is the phone number of Highland Hospital?
- (510) 437-4800, as listed by Medicare (CMS).
- What is the Medicare star rating of Highland Hospital?
- 1 out of 5 stars in the CMS overall hospital quality rating (CMS data updated 2026-10-26).
- Does Medicare reduce its payments to Highland Hospital for hospital-acquired conditions?
- Yes. For fiscal year 2026, CMS applies a 1-percent reduction to Medicare payments to Highland Hospital under the Hospital-Acquired Condition Reduction Program (Total HAC Score: 1.1876; a lower score is better). It is an adjustment to what Medicare pays the hospital, not a charge to patients (CMS data released January 26, 2026).
Specialties and care areas[4]
- Cancer care and infusion therapy
- Cardiology
- Pediatrics
- Critical care
- Dental, oral and maxillofacial surgery
- Dermatology
- Emergency care
- Ophthalmology
- Family birthing center
- Gastroenterology
- Gynecology
- HIV care
- Imaging and radiology
- Infectious diseases
- Kidney care and dialysis
- Neurology and neurosurgery
- Orthopaedics
- Pain clinic
- Behavioral health
- Adult immunology
- Occupational therapy
Conditions treated[4]
- Cancer
- Heart disease
- HIV and AIDS
- Kidney disease
- Childhood asthma
- Childhood diabetes
- Brain and spine tumors
- Nerve disorders
- Infections
- Skin conditions
- Brain and spine problems
- Obesity
Treatments[4]
- Chemotherapy
- Blood transfusions
- Dialysis
- Infusion therapy
- HIV testing
- Counseling
- Birth control
- Infertility services
- Lab services
- X-ray, MRI and ultrasound
Procedures[4]
- Mammograms
- MRI
- X-ray
- Ultrasound
- Gastrointestinal surgery
- Dental surgery and braces
- Urgent same-day dental services
Programs and centers[4]
- Family Birthing Center
- Centering pregnancy programs
- Bridge Clinic (drop-in, harm reduction)
- Homeless Health Center
- Critical care (intensive care units)
- Emergency care
- AHS Bridge Clinic (drop-in clinic)
- Adult Immunology Clinic
- Medical counseling
- Highland Campus Dental Clinic
Emergency care (hospital website)[4]
| Emergency room | Yes |
|---|
Visiting and practical information
Recognition[5]
- Get With The Guidelines Resuscitation Bronze, adult (American Heart Association) 2026
Doctors and clinicians (629)
629 doctors and other clinicians list Highland Hospital as a hospital where they work, in Medicare's official clinician data (updated 2026-10-02). It is not a complete staff list.
Main specialties
- Internal Medicine123
- Emergency Medicine63
- Nurse Practitioner45
- Diagnostic Radiology30
- Anesthesiology27
- Family Practice23
- Certified Registered Nurse Anesthetist (CRNA)23
- Physician Assistant20
- Nephrology18
- Obstetrics/Gynecology16
- Gastroenterology16
- Cardiovascular Disease (Cardiology)13
Doctors with a page on this site (629)
- Aamir A. Faruqui, MDPulmonary Disease
- Aanchal Prakash, MDAnesthesiology
- Aaron D. Lee, MDGastroenterology
- Abdul Kouanda, MDGastroenterology
- Abid C. Mogannam, MDVascular Surgery
- Adam C. Gutierrez, MDGeneral Surgery
- Adam L. Mortimer, DOInternal Medicine
- Adeline Goss, MDNeurology
- Adil Malik, MDPhysical Medicine and Rehabilitation
- Aditi Reddy Chittety, MDInternal Medicine
- Aditya Jain, MDCardiovascular Disease (Cardiology)
- Adrian L. James, MDInternal Medicine
- Afishetu Ikharo-Okhomina, NPNurse Practitioner
- Ahmed I. Garieballa, MDInternal Medicine
- Aishwarya Subramanian, DDSDentist
- Ajay K. Upadhyay, MDGeneral Surgery
- Akshay GovindOral Surgery
- Albert T. Roh, MDDiagnostic Radiology
- Alec R. Peniche, MDAnesthesiology
- Alejandra S. Chavez Carrera, MDInternal Medicine
- Alejandro E. Diaz, MDInternal Medicine
- Alexander H. Lam, MDDiagnostic Radiology
- Alexander Kopelnik, MDCardiovascular Disease (Cardiology)
- Alice A. Dalizu, NPNurse Practitioner
And 605 more: the button below opens the full list.
Names link to the doctor’s page on this site when there is one, otherwise to the official NPI Registry record (U.S. Department of Health and Human Services). Find a doctor · Source: CMS Facility Affiliation Data
Other emergency rooms nearby
Hospitals that list emergency services, by straight-line distance (not driving distance).
- Kaiser Foundation Hospital - Oakland/Richmond2.2 mi · Oakland, CA · Acute Care Hospital
- Alameda Hospital2.7 mi · Alameda, CA · Acute Care Hospital
- Alta Bates Summit Medical Center3.0 mi · Oakland, CA · Acute Care Hospital
- UCSF Benioff Children's Hospital Oakland3.2 mi · Oakland, CA · Children's Hospital
- Alta Bates Summit Medical Center - Alta Bates Camp4.3 mi · Berkeley, CA · Acute Care Hospital
Find the closest emergency room to where you are → · Compare ER wait times
Other hospitals near Oakland
- Telecare Heritage Psychiatric Health Facility0.8 mi · Oakland, CA · Psychiatric Hospital
All hospitals in Oakland · Hospitals in Alameda County · Hospitals near me
Nursing homes, hospice, home health and dialysis nearby
Medicare-certified providers within 25 miles, by straight-line distance. Hospice and home health care is given at home: their address is the office.
Nursing homes
- Oakland Heights Nursing and Rehabilitation0.3 mi · Oakland, CA · 5 of 5 stars
- Bay Marina Post Acute0.8 mi · Oakland, CA · 3 of 5 stars
- Bellaken Skilled Nursing Center0.8 mi · Oakland, CA · 5 of 5 stars
All nursing homes in the state →
Hospice providers
- Kaiser Foundation Hospital Hospice-Oakland2.4 mi · Oakland, CA · 3 of 5 stars
- Cherishaven Hospice3.0 mi · Alameda, CA
- Sutter Care at Home3.0 mi · Alameda, CA · 3 of 5 stars
All hospice providers in the state →
Home health agencies
- Astra Health Care Home Health Agency1.0 mi · Oakland, CA
- Kaiser Foundation Hospital Home Health - Oakland1.0 mi · Oakland, CA · 3 of 5 stars
- TLC Homecare, Inc2.4 mi · Oakland, CA
All home health agencies in the state →
Dialysis facilities
- RAI Piedmont1.9 mi · Oakland, CA · 3 of 5 stars
- Rai-Oakland Home Program1.9 mi · Oakland, CA
- Rai-Telegraph-Peralta1.9 mi · Oakland, CA · 3 of 5 stars
Outpatient surgery centers nearby
Medicare-certified ambulatory surgery centers within 25 miles, by straight-line distance.
- East Bay Endosurgery Center1.9 mi · Oakland, CA
- Surgery Center of Oakland1.9 mi · Oakland, CA
- Webster Surgery Center1.9 mi · Oakland, CA
Community care nearby
Health centers, clinics, urgent care and pharmacies closest to this hospital, by straight-line distance, from official HRSA, Medicare and NPI Registry data. In a medical emergency, call 911.
Community health centers
- Ahs Highland E1-E2 Clinic0.1 mi · Oakland, CA · Community health center
- Alameda Health System Highland Care Pavilion Specialty Care0.1 mi · Oakland, CA · Community health center
- Highland Wellness0.1 mi · Oakland, CA · Community health center
Clinics and urgent care
- DRH Medical Group3.0 mi · Oakland, CA · Urgent care center
- Carbon Health Medical Group of California PC4.5 mi · Berkeley, CA · Urgent care center
- Carbon Health Urgent Care of California PC4.5 mi · Berkeley, CA · Urgent care center
Pharmacies
- La Clinica de la Raza, Inc.0.8 mi · Oakland, CA · Clinic pharmacy
- Lucky Stores II LLC0.8 mi · Oakland, CA · Pharmacy
- Pacific Pharmacy0.8 mi · Oakland, CA · Community/retail pharmacy
Assisted living nearby
Licensed homes from the official state license list, by straight-line distance.
- House of Psalms Assisted Living for Seniors0.8 mi · Oakland, CA
- Lakeshore Residential Care0.8 mi · Oakland, CA
- Pacifica Senior Living Oakland0.8 mi · Oakland, CA
- Grand Lake Vista1.0 mi · Oakland, CA
About the Medicare star rating
CMS (the federal Medicare agency) gives many hospitals an overall rating from 1 to 5 stars, based on measures of mortality, safety, readmissions, patient experience and timely care. It is one piece of information: ask your doctor what matters for your care. See the full Medicare profile →
Medicare quality data
What Highland Hospital reported to Medicare (CMS), the federal agency that publishes these results for hospitals nationwide. These are averages for many patients, not a prediction for any one person: ask your doctor what matters for your care. In a medical emergency, call 911.
What patients said (patient survey)
What this means: Patients who stayed overnight answered a national survey (HCAHPS) about their stay. More stars mean patients reported a better experience than at other hospitals. The percentages show how often patients gave the best answer, next to the national average.
| Summary star rating (all survey topics) | 2 of 5 stars |
|---|---|
| Overall rating of the hospital | 4 of 5 stars |
| Would recommend the hospital | 4 of 5 stars |
| Nurses communicated well | 2 of 5 stars |
| Doctors communicated well | 3 of 5 stars |
| Patients got help quickly from staff | 2 of 5 stars |
| Staff explained medicines | 2 of 5 stars |
| Information about recovery at home | 2 of 5 stars |
| Room and bathroom kept clean | 3 of 5 stars |
| Restfulness of Environment | 2 of 5 stars |
| Care Coordination | 2 of 5 stars |
| Symptoms After Stay | 2 of 5 stars |
| Rated the hospital 9 or 10 out of 10 | 68%National average: 72% |
| Would definitely recommend the hospital | 72%National average: 71% |
| Nurses “always” communicated well | 72%National average: 80% |
| Doctors “always” communicated well | 77%National average: 80% |
| “Always” got help as soon as they wanted | 54%National average: 64% |
| Staff “always” explained medicines before giving them | 55%National average: 62% |
| Were given information about recovery at home | 82%National average: 86% |
| Room and bathroom “always” clean | 67%National average: 73% |
| Completed surveys | 1,906Response rate: 25% |
Source: Patient survey (HCAHPS) - Hospital — CMS, released October 19, 2026; patients discharged January 2025 to December 2025.
Infections caught in the hospital
What this means: CMS compares the number of infections patients caught in this hospital with the number expected for a hospital like it. The number shown is that ratio: below 1 means fewer infections than expected, above 1 means more. “Better” or “worse” is shown only when the difference is clear in the data.
| Central line bloodstream infections (CLABSI) | 0Better than the national benchmark |
|---|---|
| Catheter-associated urinary tract infections (CAUTI) | 0.344No different from the national benchmark |
| Surgical site infections after colon surgery | 1.154No different from the national benchmark |
| MRSA bloodstream infections | 0.595No different from the national benchmark |
| Clostridioides difficile (C. diff) intestinal infections | 1.272No different from the national benchmark |
| Not reported to Medicare | Surgical site infections after abdominal hysterectomy |
Source: Healthcare Associated Infections - Hospital — CMS, released October 19, 2026; data from January 2025 to December 2025.
Complications and deaths
What this means: Death rates are the share of patients who died within 30 days of going into the hospital for that condition, adjusted for how sick they were. PSI-90 combines several serious complications (a lower number is better). “No different from the national rate” is the most common result and means the hospital is in line with hospitals nationwide.
| Deaths within 30 days: heart attack patients | 11.8% |
|---|---|
| Deaths within 30 days: heart failure patients | 13.3% |
| Deaths within 30 days: pneumonia patients | 11.9% |
| Deaths within 30 days: COPD patients | 6.8% |
| Deaths within 30 days: stroke patients | 10.7% |
| Serious complications (patient safety indicator PSI-90) | 0.88No different from the national rate |
| Not reported to Medicare | Deaths within 30 days: coronary bypass surgery (CABG) |
| Too few cases to report | Complications after hip or knee replacement |
Source: Complications and Deaths - Hospital — CMS, released October 20, 2026; data from July 2022 to June 2025.
Return visits to the hospital (readmissions)
What this means: The share of patients who had to be admitted to a hospital again within 30 days after going home, adjusted for how sick they were. A lower percentage is better.
| Returned to any hospital within 30 days (all patients) | 16.7% |
|---|---|
| Readmitted within 30 days: heart attack | 15.5% |
| Readmitted within 30 days: heart failure | 21.9% |
| Readmitted within 30 days: pneumonia | 16.6% |
| Readmitted within 30 days: COPD | 19% |
| Not reported to Medicare | Readmitted within 30 days: coronary bypass surgery |
| Too few cases to report | Readmitted within 30 days: hip or knee replacement |
Source: Unplanned Hospital Visits - Hospital — CMS, released October 20, 2026; data from July 2024 to June 2025.
Emergency room times and sepsis care
What this means: ER time is the middle (median) time from arriving at the emergency room to leaving it; busier ERs usually have longer times, so the ER volume is shown too. Leaving before being seen: a lower percentage is better. Sepsis is a life-threatening reaction to an infection; a higher percentage means more patients got every recommended early step.
| Emergency room volume (patients per year) | Very high (60,000 or more) |
|---|---|
| Average (median) time patients spent in the emergency room before leaving (OP-18b) | 190 minutesNational average: 162 minutes |
| Patients who left the emergency room before being seen (OP-22) | 6%National average: 2% |
| Sepsis patients who got all the recommended early care (SEP-1) | 66%National average: 66% |
Source: Timely and Effective Care - Hospital — CMS, released October 19, 2026; data from January 2024 to December 2024.
Medicare payment programs
Medicare (CMS) uses these federal programs to adjust what it pays hospitals, based on quality, safety and cost results. This is a payment to the hospital for Medicare patients, not a price you pay, and not a prediction for any one person. Results for Highland Hospital, fiscal year 2026 (October 2025 to September 2026).
Show the Medicare payment program results
Hospital-Acquired Condition Reduction Program
What this means: Medicare gives each hospital a Total HAC Score built from patient-safety complications and from infections caught in the hospital. The quarter of hospitals with the highest (worst) scores gets a reduction in its Medicare payments. A lower score is better.
CMS says: Hospitals with a Total HAC Score above the 75th percentile of the Total HAC Score distribution will be subject to a 1-percent payment reduction.
| Medicare payment reduction, fiscal year 2026 | YesCMS applies a 1-percent payment reduction to this hospital. |
|---|---|
| Total HAC Score | 1.1876Lower is better. Hospitals above the 75th percentile of all scores get the reduction. |
Source: Hospital-Acquired Condition (HAC) Reduction Program — CMS, released January 26, 2026; patient-safety data from July 2022 to June 2024 and infection data from January 2023 to December 2024.
Hospital Readmissions Reduction Program
What this means: For six conditions, Medicare compares how often this hospital’s patients had to go back into a hospital within 30 days with how often that happens at an average hospital with similar patients. The ratio is that comparison: 1 means as many readmissions as expected, above 1 means more than expected (CMS calls these “excess readmissions”), below 1 means fewer.
CMS says: In October 2012, CMS began reducing Medicare payments for subsection(d) hospitals with excess readmissions under the Hospital Readmissions Reduction Program (HRRP).
| Heart attack | 1.0992More readmissions than expected |
|---|---|
| Heart failure | 0.9921Fewer readmissions than expected |
| Pneumonia | 1.0717More readmissions than expected |
| COPD (chronic lung disease) | 0.9210Fewer readmissions than expected |
| No result published | Hip or knee replacement; Coronary bypass surgery (CABG) (not reported, or too few cases) |
Source: Hospital Readmissions Reduction Program — CMS, released January 26, 2026; patients discharged July 2021 to June 2024.
Hospital Value-Based Purchasing Program
What this means: Medicare scores hospitals in four areas, each from 0 to 100, and combines them into a Total Performance Score from 0 to 100. A higher score means better results on these measures. Medicare uses the score to adjust what it pays the hospital.
CMS says: This program adjusts payments to hospitals under the Inpatient Prospective Payment System (IPPS) based on the quality of care they deliver.
| Total Performance Score | 21.50 out of 100Median of the 2,455 hospitals in the program: 29.50 |
|---|---|
| Clinical outcomes (deaths and complications) | 40.00 out of 100 |
| Person and community engagement (patient survey) | 16.00 out of 100 |
| Safety (infections and sepsis care) | 20.00 out of 100 |
| Efficiency and cost reduction (Medicare spending) | 10.00 out of 100 |
Source: Hospital Value-Based Purchasing (HVBP) - Total Performance Score — CMS, released January 26, 2026, fiscal year 2026. Program description: The Hospital Value-Based Purchasing (VBP) Program — CMS, page last modified September 10, 2024.
Medicare spending per patient (MSPB)
What this means: This compares what Medicare spent on a hospital stay, counting the 3 days before it and the 30 days after, with the national median hospital, after adjusting for the patient’s age and health and for local prices. A ratio of 1.00 is the national median hospital; below 1.00 means Medicare spent less, above 1.00 means more. It measures the cost to Medicare, not the quality of care.
CMS says: The Medicare Spending Per Beneficiary (MSPB) Measure shows whether Medicare spends more, less, or about the same for an episode of care (episode) at a specific hospital compared to all hospitals nationally.
| Medicare spending per patient, ratio | 1.00Same as the national median hospital |
|---|
Source: Medicare Spending Per Beneficiary - Hospital — CMS, released October 19, 2026; data from January 2024 to December 2024.
ER wait times and Medicare ratings nearby
How this hospital compares with others in the area, ranked only by official Medicare (CMS) numbers.
Prices
We have not been able to read a price file for Highland Hospital yet. Every US hospital must publish its standard charges online (federal price transparency rule): look for “price transparency” or “standard charges” on the hospital’s website, or call the hospital and ask for an estimate. In a medical emergency, call 911.
Hospital information
| Hospital type | Acute Care Hospital |
|---|---|
| Address | 1411 East 31st Street, Oakland, CA 94602 |
| County | Alameda County |
| State | California |
| Phone | (510) 437‑4800 |
| Emergency services | Yes |
| Ownership | Government - Hospital District or Authority |
| Medicare overall rating | 1 of 5 stars |
| Birthing-friendly designation | Yes (meets CMS criteria) |
| CMS Certification Number | 050320 |
| Name in Medicare records | HIGHLAND HOSPITAL |
| Profile level | Medicare data + hospital website |
| Name on the hospital’s website | Wilma Chan Highland Hospital Campus |
| Official website | alamedahealthsystem.org |
| Corrections | Report an error or suggest an update → |
Sources
- Hospital General Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-26, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this hospital
- U.S. Census Bureau Geocoder — map position used for distances
From the hospital’s website
Numbers match the citations above. Checked 2026-10-30.
- Wilma Chan Highland Hospital Campus - Alameda Health System — alamedahealthsystem.org
- About Us - Alameda Health System — alamedahealthsystem.org
- Patients & Visitors - Alameda Health System — alamedahealthsystem.org