Quick answers
- Where is University Post Acute?
- 2278 Nice Ave, Mentone, CA 92359, in San Bernardino County, California.
- What is the phone number of University Post Acute?
- (909) 794-1189, as listed by Medicare (CMS).
- What is the Medicare star rating of University Post Acute?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has University Post Acute been fined?
- Medicare lists no fines for University Post Acute.
- What did inspectors find at University Post Acute?
- In its last three inspection cycles (January 24, 2022 to November 20, 2025), Medicare lists 17 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (January 24, 2022 to November 20, 2025), University Post Acute had 17 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.89 hours per resident per day; the California average is 4.54 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: November 20, 2025 — 3 health citations
Inspections in this cycle: November 20, 2025 (standard health inspection).
Show 3 citations (levels A to F, no actual harm)
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0688 Level D
“Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”
F0912 Level B
“Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.”
Previous cycle: July 26, 2024 — 4 health citations
Inspections in this cycle: July 26, 2024 (standard health inspection).
Show 4 citations (levels A to F, no actual harm)
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0644 Level D
“Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.”
F0645 Level D
“PASARR screening for Mental disorders or Intellectual Disabilities”
F0912 Level C
“Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.”
Earlier cycle: January 24, 2022 — 10 health citations
Inspections in this cycle: January 24, 2022 (standard health inspection); September 25, 2024 (complaint investigation).
Show 10 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0641 Level E
“Ensure each resident receives an accurate assessment.”
F0646 Level E
“Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0912 Level B
“Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (14)
K0293 Level D
“Have properly located and lighted "Exit" signs.”
K0346 Level D
“Follow proper procedures when the fire alarm was out of service for more than 4 hours.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0354 Level D
“Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.”
K0372 Level D
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
E0031 Level D
“Provide emergency officials' contact information.”
K0223 Level D
“Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0355 Level D
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0918 Level D
“Have generator or other power source capable of supplying service within 10 seconds.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | California | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.20 | 0.68 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.10 | 1.20 | 0.86 |
| Nurse aide hours per resident per day | 2.59 | 2.66 | 2.35 |
| Total nurse staff hours per resident per day | 3.89 | 4.54 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.64 | 4.10 | 3.43 |
| RN hours per resident per day on the weekend | 0.18 | 0.52 | 0.48 |
| Nursing staff turnover (per year) | 40.9% | 36.6% | 45.3% |
| Administrators who left in the last year | 0.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 5 nursing homes: Rockwell Healthcare.
Legal business name: Unica HC, LLC.
Owners and managers Medicare lists (2)
| Name | Role | Share | Since |
|---|---|---|---|
| Rockwell Healthcare LLC | Direct owner | 100% | January 7, 2021 |
| Rockwell Healthcare LLC | Management company (operational or managerial control) | NOT APPLICABLE | July 1, 2021 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 50 |
| Average residents per day | 47.8 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Rockwell Healthcare |
| Legal business name | Unica HC, LLC |
| First approved by Medicare/Medicaid | 1976-09-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 2278 Nice Ave, Mentone, CA 92359 |
| County | San Bernardino County |
| State | California |
| Phone | (909) 794‑1189 |
| CMS Certification Number | 555025 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Highland Care Center of Redlands3.2 mi · Redlands, CA · 4 of 5 stars
- Plymouth Village3.7 mi · Redlands, CA · 5 of 5 stars
- Cedar Mountain Post Acute4.0 mi · Yucaipa, CA · 4 of 5 stars
- Madison Grove Post Acute5.5 mi · Redlands, CA · 3 of 5 stars
- Redlands Healthcare Center5.5 mi · Redlands, CA · 5 of 5 stars
Nearest hospital emergency rooms
- Redlands Community Hospital6.0 mi · Redlands, CA · Acute Care Hospital
- Loma Linda VA Medical Center8.2 mi · Loma Linda, CA · Federal/VA Acute Care Hospital
- Loma Linda University Children's Hospital8.7 mi · Loma Linda, CA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13