Quick answers
- Where is Unity Living Center?
- 89 Genesee Street, Rochester, NY 14611, in Monroe County, New York.
- What is the phone number of Unity Living Center?
- (585) 368-3881, as listed by Medicare (CMS).
- What is the Medicare star rating of Unity Living Center?
- Medicare overall rating: 2 out of 5 stars (CMS data updated 2026-10-01).
- Has Unity Living Center been fined?
- Medicare lists 1 fine totaling $12,868.
- What did inspectors find at Unity Living Center?
- In its last three inspection cycles (February 26, 2020 to May 15, 2025), Medicare lists 11 health citations; the most serious was level J. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (February 26, 2020 to May 15, 2025), Unity Living Center had 11 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 1 of them was level G or higher (actual harm or immediate jeopardy). It was fined $12,868 in total (1 fine, the latest on July 25, 2024). Nurse staffing is 4.39 hours per resident per day; the New York average is 3.69 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: July 25, 2024 — 3 health citations
Inspections in this cycle: July 25, 2024 (standard health inspection).
F0880 Level J
“Provide and implement an infection prevention and control program.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Infection Control Deficiencies
Show 2 less serious citations (levels A to F)
F0760 Level D
“Ensure that residents are free from significant medication errors.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
Previous cycle: September 9, 2022 — 6 health citations
Inspections in this cycle: September 9, 2022 (standard health inspection); May 15, 2025 (complaint investigation).
Show 6 citations (levels A to F, no actual harm)
F0842 Level E
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0656 Level E
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0625 Level B
“Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.”
Earlier cycle: February 26, 2020 — 2 health citations
Inspections in this cycle: February 26, 2020 (standard health inspection).
Show 2 citations (levels A to F, no actual harm)
F0585 Level D
“Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.”
F0655 Level D
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (3)
K0324 Level D
“Provide properly protected cooking facilities.”
K0921 Level D
“Ensure that testing and maintenance of electrical equipment is performed.”
K0921 Level E
“Ensure that testing and maintenance of electrical equipment is performed.”
Fines and payment denials
Total fines over about the last three years: $12,868 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| July 25, 2024 | Fine | $12,868 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | New York | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.57 | 0.73 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.48 | 0.76 | 0.86 |
| Nurse aide hours per resident per day | 2.34 | 2.20 | 2.35 |
| Total nurse staff hours per resident per day | 4.39 | 3.69 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.81 | 3.20 | 3.43 |
| RN hours per resident per day on the weekend | 0.32 | 0.49 | 0.48 |
| Nursing staff turnover (per year) | 28.8% | 40.3% | 45.3% |
| RN turnover (per year) | 23.5% | 39.6% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 5 nursing homes: Rochester Regional Health.
Legal business name: The Unity Hospital of Rochester.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 120 |
| Average residents per day | 114.5 |
| Takes part in | Medicare and Medicaid |
| Ownership | Non-profit – corporation |
| Group or chain (affiliated entity) | Rochester Regional Health |
| Legal business name | The Unity Hospital of Rochester |
| First approved by Medicare/Medicaid | 1978-01-01 |
| Resident and family councils | Resident and family councils |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 89 Genesee Street, Rochester, NY 14611 |
| County | Monroe County |
| State | New York |
| Phone | (585) 368‑3881 |
| CMS Certification Number | 335620 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Church Home of the Protestant Episcopal Church1.2 mi · Rochester, NY · 3 of 5 stars
- St. John's Health Care Corporation1.8 mi · Rochester, NY · 1 of 5 stars
- Kirkhaven2.0 mi · Rochester, NY · 1 of 5 stars
- Lilac Manor Rehabilitation and Nursing Center2.5 mi · Rochester, NY · 1 of 5 stars
- Monroe Community Hospital2.7 mi · Rochester, NY · 1 of 5 stars
Nearest hospital emergency rooms
- Highland Hospital1.7 mi · Rochester, NY · Acute Care Hospital
- Strong Memorial Hospital1.8 mi · Rochester, NY · Acute Care Hospital
- Rochester Psychiatric Center2.0 mi · Rochester, NY · Psychiatric Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13