Quick answers
- Where is Kirkhaven?
- 254 Alexander Street, Rochester, NY 14607, in Monroe County, New York.
- What is the phone number of Kirkhaven?
- (585) 461-1991, as listed by Medicare (CMS).
- What is the Medicare star rating of Kirkhaven?
- Medicare overall rating: 1 out of 5 stars (CMS data updated 2026-10-01).
- Has Kirkhaven been fined?
- Medicare lists 1 fine totaling $8,278.
- What did inspectors find at Kirkhaven?
- In its last three inspection cycles (April 2, 2021 to March 18, 2026), Medicare lists 30 health citations; the most serious was level G. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (April 2, 2021 to March 18, 2026), Kirkhaven had 30 health citations; the most serious was level G (actual harm to residents). 1 of them was level G or higher (actual harm or immediate jeopardy). It was fined $8,278 in total (1 fine, the latest on December 8, 2025). Nurse staffing is 2.99 hours per resident per day; the New York average is 3.69 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: December 9, 2024 — 21 health citations
Inspections in this cycle: December 9, 2024 (standard health inspection); December 8, 2025 (complaint investigation); March 18, 2026 (complaint investigation).
F0550 Level G
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
actual harm to residents; isolated (a few residents) · Resident Rights Deficiencies
Show 20 less serious citations (levels A to F)
F0610 Level E
“Respond appropriately to all alleged violations.”
F0677 Level E
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0689 Level E
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0725 Level E
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0677 Level E
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0644 Level E
“Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.”
F0695 Level E
“Provide safe and appropriate respiratory care for a resident when needed.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0803 Level D
“Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0685 Level D
“Assist a resident in gaining access to vision and hearing services.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0744 Level D
“Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.”
F0805 Level D
“Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.”
Previous cycle: March 16, 2023 — 7 health citations
Inspections in this cycle: March 16, 2023 (standard health inspection); December 9, 2024 (complaint investigation); July 16, 2025 (complaint investigation).
Show 7 citations (levels A to F, no actual harm)
F0698 Level E
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0561 Level D
“Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
Earlier cycle: April 2, 2021 — 2 health citations
Inspections in this cycle: April 2, 2021 (standard health inspection).
Show 2 citations (levels A to F, no actual harm)
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0698 Level D
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (14)
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0345 Level E
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0918 Level E
“Have generator or other power source capable of supplying service within 10 seconds.”
K0341 Level D
“Install a fire alarm system that can be heard throughout the facility.”
K0781 Level D
“Have restrictions on the use of portable space heaters.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0918 Level E
“Have generator or other power source capable of supplying service within 10 seconds.”
K0291 Level D
“Install emergency lighting that can last at least 1 1/2 hours.”
E0029 Level C
“Develop a communication plan.”
K0901 Level C
“Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.”
K0372 Level E
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0223 Level D
“Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.”
K0345 Level D
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0916 Level C
“Have a battery powered remote alarm panel in a location accessible by operating personnel.”
Fines and payment denials
Total fines over about the last three years: $8,278 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| December 8, 2025 | Fine | $8,278 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | New York | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.39 | 0.73 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.10 | 0.76 | 0.86 |
| Nurse aide hours per resident per day | 1.50 | 2.20 | 2.35 |
| Total nurse staff hours per resident per day | 2.99 | 3.69 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 2.50 | 3.20 | 3.43 |
| RN hours per resident per day on the weekend | 0.19 | 0.49 | 0.48 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 147 |
| Average residents per day | 130 |
| Takes part in | Medicare and Medicaid |
| Ownership | Non-profit – corporation |
| Legal business name | Genesee Valley Presbyterian Nursing Center |
| First approved by Medicare/Medicaid | 1984-02-20 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 254 Alexander Street, Rochester, NY 14607 |
| County | Monroe County |
| State | New York |
| Phone | (585) 461‑1991 |
| CMS Certification Number | 335668 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Lilac Manor Rehabilitation and Nursing Center0.5 mi · Rochester, NY · 1 of 5 stars
- Church Home of the Protestant Episcopal Church1.2 mi · Rochester, NY · 3 of 5 stars
- St. John's Health Care Corporation1.7 mi · Rochester, NY · 1 of 5 stars
- The Brightonian, Inc1.9 mi · Rochester, NY · 5 of 5 stars
- Unity Living Center2.0 mi · Rochester, NY · 2 of 5 stars
Nearest hospital emergency rooms
- Highland Hospital1.3 mi · Rochester, NY · Acute Care Hospital
- Rochester Psychiatric Center2.1 mi · Rochester, NY · Psychiatric Hospital
- Strong Memorial Hospital2.4 mi · Rochester, NY · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13