Quick answers
- Where is Twin Lakes?
- 9840 Montgomery Road, Cincinnati, OH 45242, in Hamilton County, Ohio.
- What is the phone number of Twin Lakes?
- (513) 247-1301, as listed by Medicare (CMS).
- What is the Medicare star rating of Twin Lakes?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has Twin Lakes been fined?
- Medicare lists no fines for Twin Lakes.
- What did inspectors find at Twin Lakes?
- In its last three inspection cycles (July 8, 2021 to May 28, 2026), Medicare lists 8 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (July 8, 2021 to May 28, 2026), Twin Lakes had 8 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 6.18 hours per resident per day; the Ohio average is 3.71 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: May 28, 2026 — 5 health citations
Inspections in this cycle: May 28, 2026 (standard health inspection).
Show 5 citations (levels A to F, no actual harm)
F0730 Level F
“Observe each nurse aide's job performance and give regular training.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0644 Level D
“Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
Previous cycle: June 6, 2024 — no health citations
Inspections in this cycle: June 6, 2024 (standard health inspection).
Earlier cycle: July 8, 2021 — 3 health citations
Inspections in this cycle: July 8, 2021 (standard health inspection).
Show 3 citations (levels A to F, no actual harm)
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (7)
K0521 Level F
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0223 Level F
“Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.”
K0341 Level F
“Install a fire alarm system that can be heard throughout the facility.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0351 Level E
“Install an approved automatic sprinkler system.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Ohio | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 1.70 | 0.64 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.29 | 0.95 | 0.86 |
| Nurse aide hours per resident per day | 3.20 | 2.12 | 2.35 |
| Total nurse staff hours per resident per day | 6.18 | 3.71 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 5.19 | 3.29 | 3.43 |
| RN hours per resident per day on the weekend | 0.91 | 0.43 | 0.48 |
| Nursing staff turnover (per year) | 44.1% | 49.0% | 45.3% |
| RN turnover (per year) | 37.5% | 44.4% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.6 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 43 |
| Average residents per day | 36.9 |
| Takes part in | Medicare and Medicaid |
| Ownership | Non-profit – corporation |
| First approved by Medicare/Medicaid | 2006-01-01 |
| Part of a continuing care retirement community | Yes |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 9840 Montgomery Road, Cincinnati, OH 45242 |
| County | Hamilton County |
| State | Ohio |
| Phone | (513) 247‑1301 |
| CMS Certification Number | 366319 |
| Name in Medicare records | TWIN LAKES |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Montgomery Care Center0.7 mi · Cincinnati, OH · 3 of 5 stars
- Blue Ash Health & Rehab1.3 mi · Cincinnati, OH · 1 of 5 stars
- Meadowbrook Care Center1.6 mi · Cincinnati, OH · 2 of 5 stars
- Courtyard at Seasons1.8 mi · Cincinnati, OH · 4 of 5 stars
- Kenwood Terrace Healthcare Center2.0 mi · Cincinnati, OH · 3 of 5 stars
Nearest hospital emergency rooms
- Bethesda North1.2 mi · Cincinnati, OH · Acute Care Hospital
- The Jewish Hospital-Mercy Health2.6 mi · Cincinnati, OH · Acute Care Hospital
- Assurance Health Cincinnati LLC3.3 mi · Cincinnati, OH · Psychiatric Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13