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Medicare shows its abuse icon for this nursing home: state inspectors cited it for abuse, neglect or exploitation of residents in recent inspections. Read the inspection reports on Medicare Care Compare before you decide.

Inspection reports on Medicare Care Compare →

Nursing home

Trinity Grove

Wilmington, North Carolina · New Hanover County

  • 631 Junction Creek Drive, Wilmington, NC 28412 · Directions
  • (910) 442‑3000
  • Medicare overall rating: 3 of 5 starsMedicare overall rating
  • Ownership: Non-profit – church related
  • 15 health citations in its last 3 inspection cycles (most serious: level K), $102,910 in fines. See the inspection record

Summary

Trinity Grove is a Medicare-certified nursing home in Wilmington, North Carolina, with 100 certified beds. Medicare overall rating: 3 of 5 stars. Most recent standard health inspection: 2025-09-18, with 5 health deficiencies. Medicare lists 4 fines. Ownership: non-profit – church related. Source: Medicare (CMS) Provider Information, data updated 2026-10-01.

What is a nursing home?

A nursing home (skilled nursing facility) gives 24-hour nursing care and help with daily activities. Some people stay for a short time to recover after a hospital stay (rehabilitation); others live there long term. The homes listed here are certified by Medicare and/or Medicaid and inspected by the state.

Official Medicare data

Everything on this page comes from Medicare (CMS) data updated 2026-10-01. It is information, not a recommendation. Call the nursing home and visit before you decide, and talk with your doctor.

In a medical emergency, call 911.

At a glance

Medicare overall rating: 3 of 5 starsMedicare overall rating
100Certified beds
Health inspections: 2 of 5 starsHealth inspections

Quick answers

Where is Trinity Grove?
631 Junction Creek Drive, Wilmington, NC 28412, in New Hanover County, North Carolina.
What is the phone number of Trinity Grove?
(910) 442-3000, as listed by Medicare (CMS).
What is the Medicare star rating of Trinity Grove?
Medicare overall rating: 3 out of 5 stars (CMS data updated 2026-10-01).
Has Trinity Grove been fined?
Medicare lists 4 fines totaling $102,910.
What did inspectors find at Trinity Grove?
In its last three inspection cycles (July 13, 2023 to September 18, 2025), Medicare lists 15 health citations; the most serious was level K. 4 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).

Medicare ratings, explained

Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.

Overall rating
Overall rating: 3 of 5 stars
Medicare’s summary of the three ratings below, from 1 star (much below average) to 5 stars (much above average).
Health inspections
Health inspections: 2 of 5 stars
Based on state health inspections and complaint investigations of about the last three years, compared with other nursing homes in the same state.
Staffing
Staffing: 5 of 5 stars
Based on how many hours nurses and aides spend with each resident per day (from payroll records) and how often staff leave.
Quality of resident care
Quality of resident care: 4 of 5 stars
Based on how residents do on measures such as falls with injury, pressure sores, getting better at moving around and going back to the hospital.
Short-stay residents (rehab)
Short-stay residents (rehab): 4 of 5 stars
Quality rating for people who stay a short time, usually to recover after a hospital stay.
Long-stay residents
Long-stay residents: 3 of 5 stars
Quality rating for people who live in the nursing home.

Inspections, fines and staffing

In its last three inspection cycles (July 13, 2023 to September 18, 2025), Trinity Grove had 15 health citations; the most serious was level K (immediate jeopardy to resident health or safety). 4 of them were level G or higher (actual harm or immediate jeopardy). It was fined $102,910 in total (4 fines, the latest on September 18, 2025). Nurse staffing is 4.29 hours per resident per day; the North Carolina average is 3.87 and the national average is 3.90.

Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.

Inspection history: last three cycles

State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.

What the letters A to L mean
Scope and severity letters
SeriousnessIsolated (a few residents)Pattern (some)Widespread (many)
No actual harm, potential for minimal harmABC
No actual harm, potential for more than minimal harmDEF
Actual harm to residentsGHI
Immediate jeopardy to resident health or safetyJKL

Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.

Most recent cycle: September 18, 2025 — 5 health citations

Inspections in this cycle: September 18, 2025 (standard health inspection).

  • F0600 Level G September 18, 2025 · from a complaint · corrected September 26, 2025

    “Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”

    actual harm to residents; isolated (a few residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Show 4 less serious citations (levels A to F)
  • F0565 Level E September 18, 2025 · corrected October 8, 2025

    “Honor the resident's right to organize and participate in resident/family groups in the facility.”

  • F0880 Level E September 18, 2025 · corrected October 8, 2025

    “Provide and implement an infection prevention and control program.”

  • F0732 Level C September 18, 2025 · no revisit needed (October 8, 2025)

    “Post nurse staffing information every day.”

  • F0585 Level B September 18, 2025 · no revisit needed (October 8, 2025)

    “Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.”

Previous cycle: October 10, 2024 — 3 health citations

Inspections in this cycle: October 10, 2024 (standard health inspection); September 18, 2025 (complaint investigation).

  • F0600 Level G October 10, 2024 · corrected October 30, 2024

    “Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”

    actual harm to residents; isolated (a few residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Show 2 less serious citations (levels A to F)
  • F0607 Level D October 10, 2024 · corrected October 30, 2024

    “Develop and implement policies and procedures to prevent abuse, neglect, and theft.”

  • F0810 Level D October 10, 2024 · corrected October 30, 2024

    “Provide special eating equipment and utensils for residents who need them and appropriate assistance.”

Earlier cycle: July 13, 2023 — 7 health citations

Inspections in this cycle: July 13, 2023 (standard health inspection); August 5, 2024 (complaint investigation).

  • F0600 Level K August 5, 2024 · from a complaint · past non-compliance (already fixed before the inspection) (November 21, 2023)

    “Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”

    immediate jeopardy to resident health or safety; pattern (some residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies

  • F0607 Level K August 5, 2024 · from a complaint · past non-compliance (already fixed before the inspection) (November 21, 2023)

    “Develop and implement policies and procedures to prevent abuse, neglect, and theft.”

    immediate jeopardy to resident health or safety; pattern (some residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Show 5 less serious citations (levels A to F)
  • F0761 Level E July 13, 2023 · corrected August 15, 2023

    “Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”

  • F0812 Level E July 13, 2023 · corrected August 15, 2023

    “Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”

  • F0684 Level D August 5, 2024 · from a complaint · corrected August 25, 2024

    “Provide appropriate treatment and care according to orders, resident’s preferences and goals.”

  • F0550 Level D July 13, 2023 · corrected August 15, 2023

    “Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”

  • F0811 Level D July 13, 2023 · corrected August 15, 2023

    “Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.”

Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.

Full inspection reports on Medicare Care Compare →

Fire safety citations (8)
  • K0914 Level E October 10, 2024 · corrected December 3, 2024

    “Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.”

  • K0321 Level D October 10, 2024 · corrected December 3, 2024

    “Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”

  • K0353 Level D October 10, 2024 · corrected December 3, 2024

    “Inspect, test, and maintain automatic sprinkler systems.”

  • K0521 Level D October 10, 2024 · corrected December 3, 2024

    “Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”

  • K0916 Level D October 10, 2024 · corrected December 3, 2024

    “Have a battery powered remote alarm panel in a location accessible by operating personnel.”

  • K0918 Level D October 10, 2024 · corrected December 3, 2024

    “Have generator or other power source capable of supplying service within 10 seconds.”

  • K0761 Level F July 13, 2023 · corrected September 20, 2023

    “To conduct inspection, testing and maintenance of fire doors by qualified individuals.”

  • K0918 Level F July 13, 2023 · corrected September 20, 2023

    “Have generator or other power source capable of supplying service within 10 seconds.”

Fines and payment denials

Total fines over about the last three years: $102,910 (4 fines). A payment denial means Medicare stopped paying for new admissions for a time.

DatePenaltyAmount or length
September 18, 2025Fine$64,740
October 10, 2024Fine$21,085
August 5, 2024Fine$8,542
August 5, 2024Fine$8,543

Source: Medicare (CMS) Penalties file, data updated October 1, 2026.

Staffing

Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.

MeasureThis homeNorth CarolinaNational
Registered nurse (RN) hours per resident per day0.840.620.69
Licensed practical nurse (LPN) hours per resident per day0.740.880.86
Nurse aide hours per resident per day2.712.372.35
Total nurse staff hours per resident per day4.293.873.90
Total nurse staff hours per resident per day on the weekend3.783.403.43
RN hours per resident per day on the weekend0.490.410.48
Nursing staff turnover (per year)47.1%48.7%45.3%
RN turnover (per year)36.0%45.7%42.5%
Administrators who left in the last year0.00.60.5

Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.

Owners and operator

Part of a group of 9 nursing homes: Lutheran Services Carolinas.

Legal business name: Lutheran Home - Wilmington, Inc..

Owners and managers Medicare lists (3)
NameRoleShareSince
Lsa Management, Inc.Management company (operational or managerial control)NOT APPLICABLEApril 30, 2007
Lutheran Home Wilmington Property, IncManagement company (operational or managerial control)NOT APPLICABLEApril 5, 1988
Lutheran Services for the Aging, Inc.Management company (operational or managerial control)NOT APPLICABLEApril 30, 2007

Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.

Compare with other nursing homes

Key facts

TypeNursing home
Certified beds100
Average residents per day93.9
Takes part inMedicare and Medicaid
OwnershipNon-profit – church related
Group or chain (affiliated entity)Lutheran Services Carolinas
Legal business nameLutheran Home - Wilmington, Inc.
First approved by Medicare/Medicaid2011-06-29
Part of a continuing care retirement communityYes
Resident and family councilsResident council
Sprinklers in all required areasYes
Changed ownership in the last 12 monthsNo
Address631 Junction Creek Drive, Wilmington, NC 28412
CountyNew Hanover County
StateNorth Carolina
Phone(910) 442‑3000
CMS Certification Number345554
CorrectionsReport an error or suggest an update →

What to ask when you call or visit

A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.

  • Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
  • Can you see the latest state inspection report? Ask how any problems found were fixed.
  • How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
  • Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
  • What therapy (physical, occupational, speech) is offered, and how many days a week?
  • Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
  • What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
  • Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
  • Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
  • Visit more than once, including at a mealtime or in the evening, without an appointment.

Other nursing homes nearby

By straight-line distance (not driving distance).

Nearest hospital emergency rooms

Sources

  1. Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
  2. Medicare Care Compare — official Medicare profile of this provider
  3. Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
  4. Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
  5. Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
  6. Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
  7. State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
  8. Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
  9. Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
  10. Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13