Quick answers
- Where is The Manor, Inc.?
- 577 Washington Highway, Morrisville, VT 05661, in Lamoille County, Vermont.
- What is the phone number of The Manor, Inc.?
- (802) 888-8700, as listed by Medicare (CMS).
- What is the Medicare star rating of The Manor, Inc.?
- Medicare overall rating: 3 out of 5 stars (CMS data updated 2026-10-01).
- Has The Manor, Inc. been fined?
- Medicare lists 2 fines totaling $140,856.
- What did inspectors find at The Manor, Inc.?
- In its last three inspection cycles (February 7, 2024 to April 15, 2026), Medicare lists 14 health citations; the most serious was level J. 3 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (February 7, 2024 to April 15, 2026), The Manor, Inc. had 14 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 3 of them were level G or higher (actual harm or immediate jeopardy). It was fined $140,856 in total (2 fines, the latest on December 16, 2024). Nurse staffing is 4.24 hours per resident per day; the Vermont average is 4.30 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: April 15, 2026 — 6 health citations
Inspections in this cycle: November 25, 2025 (complaint investigation); April 15, 2026 (standard health inspection).
Show 6 citations (levels A to F, no actual harm)
F0726 Level F
“Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0583 Level D
“Keep residents' personal and medical records private and confidential.”
F0710 Level D
“Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.”
F0711 Level D
“Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Previous cycle: April 23, 2025 — 4 health citations
Inspections in this cycle: December 16, 2024 (complaint investigation); April 23, 2025 (standard health inspection).
F0600 Level J
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
F0607 Level J
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
Show 2 less serious citations (levels A to F)
F0943 Level D
“Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.”
F0550 Level C
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
Earlier cycle: February 7, 2024 — 4 health citations
Inspections in this cycle: February 7, 2024 (standard health inspection).
F0684 Level G
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 3 less serious citations (levels A to F)
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (3)
E0018 Level F
“Establish procedures for tracking staff and patients during an emergency.”
E0024 Level F
“Establish policies and procedures for volunteers.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
Fines and payment denials
Total fines over about the last three years: $140,856 (2 fines). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| December 16, 2024 | Fine | $112,847 |
| February 7, 2024 | Fine | $28,009 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Vermont | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.72 | 0.83 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.84 | 0.85 | 0.86 |
| Nurse aide hours per resident per day | 2.69 | 2.61 | 2.35 |
| Total nurse staff hours per resident per day | 4.24 | 4.30 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.86 | 3.72 | 3.43 |
| RN hours per resident per day on the weekend | 0.41 | 0.54 | 0.48 |
| Nursing staff turnover (per year) | 61.3% | 54.8% | 45.3% |
| RN turnover (per year) | 42.9% | 43.6% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.7 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Legal business name: The Manor Inc.
Owners and managers Medicare lists (3)
| Name | Role | Share | Since |
|---|---|---|---|
| The Manor Inc | Direct owner | 100% | April 15, 1999 |
| Smith, Lynnette | Direct owner | NOT APPLICABLE | March 6, 2006 |
| Smith, Lynnette | Indirect owner | — | March 6, 2006 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 72 |
| Average residents per day | 65.3 |
| Takes part in | Medicare and Medicaid |
| Ownership | Non-profit – corporation |
| Legal business name | The Manor Inc |
| First approved by Medicare/Medicaid | 2000-05-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 577 Washington Highway, Morrisville, VT 05661 |
| County | Lamoille County |
| State | Vermont |
| Phone | (802) 888‑8700 |
| CMS Certification Number | 475057 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Greensboro Nursing Home15 mi · Greensboro, VT · 4 of 5 stars
- Union House Nursing Home20 mi · Glover, VT · 1 of 5 stars
- Premier Rehab and Healthcare at Berlin23 mi · Barre, VT · 2 of 5 stars
- Barre Gardens Nursing and Rehab, LLC25 mi · Barre, VT · 1 of 5 stars
- Maple Lane Nursing Home25 mi · Barton, VT · 5 of 5 stars
Nearest hospital emergency rooms
- Copley Hospital0.1 mi · Morrisville, VT · Critical Access Hospital
- Central Vermont Medical Center26 mi · Barre, VT · Acute Care Hospital
- Northwestern Medical Center Inc29 mi · Saint Albans, VT · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13