Quick answers
- Where is Union House Nursing Home?
- 3086 Glover Street, Glover, VT 05839, in Orleans County, Vermont.
- What is the phone number of Union House Nursing Home?
- (802) 525-6600, as listed by Medicare (CMS).
- What is the Medicare star rating of Union House Nursing Home?
- Medicare overall rating: 1 out of 5 stars (CMS data updated 2026-10-01).
- Has Union House Nursing Home been fined?
- Medicare lists 1 fine totaling $103,512.
- What did inspectors find at Union House Nursing Home?
- In its last three inspection cycles (October 11, 2023 to August 31, 2026), Medicare lists 24 health citations; the most serious was level J. 3 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (October 11, 2023 to August 31, 2026), Union House Nursing Home had 24 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 3 of them were level G or higher (actual harm or immediate jeopardy). It was fined $103,512 in total (1 fine, the latest on August 31, 2026). Nurse staffing is 4.24 hours per resident per day; the Vermont average is 4.30 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: February 19, 2026 — 10 health citations
Inspections in this cycle: November 26, 2025 (complaint investigation); February 19, 2026 (standard health inspection); May 7, 2026 (complaint investigation); August 31, 2026 (complaint investigation).
F0689 Level J
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 9 less serious citations (levels A to F)
F0761 Level F
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0602 Level E
“Protect each resident from the wrongful use of the resident's belongings or money.”
F0947 Level E
“Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.”
F0726 Level D
“Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0582 Level D
“Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0699 Level D
“Provide care or services that was trauma informed and/or culturally competent.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
Previous cycle: December 18, 2024 — 4 health citations
Inspections in this cycle: December 18, 2024 (standard health inspection).
Show 4 citations (levels A to F, no actual harm)
F0607 Level E
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
F0656 Level E
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Earlier cycle: October 11, 2023 — 10 health citations
Inspections in this cycle: October 11, 2023 (standard health inspection); January 2, 2024 (complaint investigation); February 28, 2024 (complaint investigation); May 15, 2024 (complaint investigation).
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0699 Level G
“Provide care or services that was trauma informed and/or culturally competent.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 8 less serious citations (levels A to F)
F0727 Level F
“Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0656 Level E
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0657 Level E
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0756 Level D
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0550 Level C
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (3)
E0020 Level F
“Establish policies and procedures including evacuation.”
E0037 Level F
“Establish staff and initial training requirements.”
K0341 Level D
“Install a fire alarm system that can be heard throughout the facility.”
Fines and payment denials
Total fines over about the last three years: $103,512 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| August 31, 2026 | Fine | $103,512 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Vermont | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.67 | 0.83 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.82 | 0.85 | 0.86 |
| Nurse aide hours per resident per day | 2.75 | 2.61 | 2.35 |
| Total nurse staff hours per resident per day | 4.24 | 4.30 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.45 | 3.72 | 3.43 |
| RN hours per resident per day on the weekend | 0.58 | 0.54 | 0.48 |
| Nursing staff turnover (per year) | 74.3% | 54.8% | 45.3% |
| RN turnover (per year) | 66.7% | 43.6% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.7 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Legal business name: Union House Nursing Home, Inc.
Owners and managers Medicare lists (2)
| Name | Role | Share | Since |
|---|---|---|---|
| Francis E Cheney Jr Estate | Direct owner | 50% | February 1, 2024 |
| Russell, Patricia | Partner | NOT APPLICABLE | January 1, 1999 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 44 |
| Average residents per day | 42.7 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Legal business name | Union House Nursing Home, Inc |
| First approved by Medicare/Medicaid | 1991-07-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Partial |
| Changed ownership in the last 12 months | No |
| Address | 3086 Glover Street, Glover, VT 05839 |
| County | Orleans County |
| State | Vermont |
| Phone | (802) 525‑6600 |
| CMS Certification Number | 475036 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Greensboro Nursing Home6.8 mi · Greensboro, VT · 4 of 5 stars
- Maple Lane Nursing Home8.5 mi · Barton, VT · 5 of 5 stars
- Pines Rehab & Health Center15 mi · Lyndonville, VT · 3 of 5 stars
- St. Johnsbury Health & Rehab18 mi · Saint Johnsbury, VT · 1 of 5 stars
- Bel Aire Center19 mi · Newport, VT · 3 of 5 stars
Nearest hospital emergency rooms
- Northeastern Vermont Regional Hospital18 mi · Saint Johnsbury, VT · Critical Access Hospital
- Copley Hospital20 mi · Morrisville, VT · Critical Access Hospital
- North Country Hospital and Health Center20 mi · Newport, VT · Critical Access Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13