Quick answers
- Where is The Arbor?
- 300 Clynelish Close, Pittsboro, NC 27312, in Chatham County, North Carolina.
- What is the phone number of The Arbor?
- (919) 545-2690, as listed by Medicare (CMS).
- What is the Medicare star rating of The Arbor?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has The Arbor been fined?
- Medicare lists no fines for The Arbor.
- What did inspectors find at The Arbor?
- In its last three inspection cycles (January 10, 2024 to April 15, 2026), Medicare lists 6 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (January 10, 2024 to April 15, 2026), The Arbor had 6 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: April 15, 2026 — no health citations
Inspections in this cycle: April 15, 2026 (standard health inspection).
Previous cycle: March 12, 2025 — 1 health citation
Inspections in this cycle: March 12, 2025 (standard health inspection).
Show 1 citation (levels A to F, no actual harm)
F0851 Level F
“Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.”
Earlier cycle: January 10, 2024 — 5 health citations
Inspections in this cycle: January 10, 2024 (standard health inspection).
Show 5 citations (levels A to F, no actual harm)
F0760 Level E
“Ensure that residents are free from significant medication errors.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0887 Level D
“Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.”
F0641 Level B
“Ensure each resident receives an accurate assessment.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (12)
K0293 Level E
“Have properly located and lighted "Exit" signs.”
K0324 Level E
“Provide properly protected cooking facilities.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0355 Level E
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0223 Level D
“Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.”
K0351 Level D
“Install an approved automatic sprinkler system.”
K0923 Level D
“Have proper medical gas storage and administration areas.”
K0511 Level D
“Have properly installed electrical wiring and gas equipment.”
K0916 Level D
“Have a battery powered remote alarm panel in a location accessible by operating personnel.”
E0001 Level F
“Establish an Emergency Preparedness Program (EP).”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0521 Level D
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 16 |
| Average residents per day | 13.3 |
| Takes part in | Medicare |
| Ownership | Non-profit – corporation |
| Legal business name | Galloway Ridge, Inc |
| First approved by Medicare/Medicaid | 2006-09-28 |
| Part of a continuing care retirement community | Yes |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 300 Clynelish Close, Pittsboro, NC 27312 |
| County | Chatham County |
| State | North Carolina |
| Phone | (919) 545‑2690 |
| CMS Certification Number | 345539 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- The Laurels of Chatham6.3 mi · Pittsboro, NC · 2 of 5 stars
- The Cedars of Chapel Hill9.4 mi · Chapel Hill, NC · 5 of 5 stars
- Signature Healthcare of Chapel Hill10 mi · Chapel Hill, NC · 1 of 5 stars
- Parkview Health and Rehabilitation Center11 mi · Chapel Hill, NC · 5 of 5 stars
- Carol Woods12 mi · Chapel Hill, NC · 5 of 5 stars
Nearest hospital emergency rooms
- UNC Hospitals8.0 mi · Chapel Hill, NC · Acute Care Hospital
- Duke University Hospital17 mi · Durham, NC · Acute Care Hospital
- Durham VA Medical Center17 mi · Durham, NC · Federal/VA Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13