Quick answers
- Does UNC Hospitals have an emergency room?
- Yes. Medicare (CMS) data lists emergency services at UNC Hospitals. In a medical emergency, call 911.
- Where is UNC Hospitals?
- 101 Manning Drive, Chapel Hill, NC 27514, in Orange County, North Carolina.
- What is the phone number of UNC Hospitals?
- (919) 966-4141, as listed by Medicare (CMS).
- What is the Medicare star rating of UNC Hospitals?
- 5 out of 5 stars in the CMS overall hospital quality rating (CMS data updated 2026-10-26).
- Does Medicare reduce its payments to UNC Hospitals for hospital-acquired conditions?
- No. For fiscal year 2026, CMS lists no Medicare payment reduction for UNC Hospitals under the Hospital-Acquired Condition Reduction Program (Total HAC Score: 0.3655; a lower score is better). It is an adjustment to what Medicare pays the hospital, not a charge to patients (CMS data released January 26, 2026).
Specialties and care areas[4][6][7][8][9][10][11][12]
- Allergy and Immunology
- Anesthesiology
- Audiology
- Rheumatology
- Integrative Medicine
- Cancer Care
- Heart & Vascular
- Cardiac Surgery
- Transplant Care
- Emergency Medicine
- Pediatric Emergency Medicine
- Pediatrics (UNC Children's)
- Ophthalmology
- Mental Health (Psychiatry and Psychology)
- Geriatric Medicine
- Sleep Medicine
- Spine Care
- Stroke Care
- Surgical Services
- Ear, Nose and Throat
- Pain Management
- Palliative Care
- Physical Medicine and Rehabilitation
- Plastic Surgery
- Primary Care
- Pulmonary Care
- Foot Care
- Pregnancy and Birth Care
- Neurology
- Neurosurgery
- Nutrition
- Rehabilitation Therapies
- Orthopaedics
- Endocrinology
- Gynecology
Conditions treated[6][7][10][12][13]
- Cancer
- Skin cancer
- Cataracts
- Sleep disorders
- Swallowing disorders
- Arthritis
- Stroke
- Heart attack (STEMI)
- Digestive diseases
- Hemophilia
- Infertility
Treatments[6][7][9][10]
- Chemotherapy
- Surgical oncology
- Physical therapy
- Speech therapy
- Pain management
- Palliative care
- Clinical trials
- Substance use treatment
Procedures[4]
- Heart transplant
- Lung transplant
- Liver transplant
- Kidney transplant
- Cardiac surgery
Programs and centers[4][5][6][8][12]
- Chest Pain Center
- Carolina Air Care
- Sexual Assault Nurse Examiner (SANE) Program
- Alcohol and Substance Abuse Program
- Antimicrobial Stewardship
- Comprehensive Transplant Center
- Breast Center
- Cardiovascular Program
- Diabetes Care Center
- Lung Center
- Rehabilitation Center
- Spine Center
- Wound Management Program
- Burn Center
- Cancer Navigation
Visiting and practical information
| Visiting | General visiting hours 6 a.m.-9 p.m.; ICUs, burn, cardiac care, nurseries and psychiatry have special rules; family passes needed outside hours[5] |
|---|---|
| Parking | Dogwood Parking Decks and the Ambulatory Care Center lot; separate Emergency Room parking is off Emergency Drive[5] |
| Interpreters and languages | The pediatric emergency team includes foreign language interpreters[8] |
| Patient portal | My UNC Chart |
Recognition[4][8][12][13]
- Magnet Recognition (ANCC)
- Level 1 Trauma Center (American College of Surgeons)
- American Heart Association Mission: Lifeline Gold Quality Achievement Award (STEMI)
- Beacon Award for Critical Care Excellence (CICU, CTICU, SICU)
- NCI-designated Comprehensive Cancer Center (Lineberger, on campus)
Doctors and clinicians (2,308)
2,308 doctors and other clinicians list UNC Hospitals as a hospital where they work, in Medicare's official clinician data (updated 2026-10-02). It is not a complete staff list.
Main specialties
- Nurse Practitioner322
- Physician Assistant210
- Family Practice184
- Internal Medicine144
- Anesthesiology100
- Diagnostic Radiology99
- Certified Registered Nurse Anesthetist (CRNA)87
- Hospitalist69
- General Surgery66
- Neurology65
- Hematology/Oncology63
- Pathology63
Doctors with a page on this site (2,308)
- Aaron D. Lemmon, CNACertified Registered Nurse Anesthetist (CRNA)
- Aaron J. Fried, MDHospitalist
- Aaron J. Miller, MDInternal Medicine
- Aaron K. Goodwin, MDInternal Medicine
- Aaron T. Lindeke-Myers, MDOphthalmology
- Abby L. Schultz, MDObstetrics/Gynecology
- Abelardo Deanda, MDThoracic Surgery
- Abhijeet R. BhirudRadiation Oncology
- Abhijit V. Kshirsagar, MDNephrology
- Abhishek Mehrotra, MDEmergency Medicine
- Abhishek SripadObstetrics/Gynecology
- Abigail L. Gilbert, MDRheumatology
- Abigail S. Coffin, NPNurse Practitioner
- Abir Khan, MDHematology/Oncology
- Achilles J. Fakiris, MDRadiation Oncology
- Adam C. Smith, CNACertified Registered Nurse Anesthetist (CRNA)
- Adam J. Hobbs, CNACertified Registered Nurse Anesthetist (CRNA)
- Adam J. Kimple, MDOtolaryngology
- Adam J. Moskowitz, MDHospitalist
- Adam J. Zolotor, MDFamily Practice
- Adam K. Rosenstein, MDGastroenterology
- Adam M. Almaguer, MDOrthopedic Surgery
- Adam O. Goldstein, MDFamily Practice
- Adam W. Becker, PAPhysician Assistant
And 2,284 more: the button below opens the full list.
Names link to the doctor’s page on this site when there is one, otherwise to the official NPI Registry record (U.S. Department of Health and Human Services). Find a doctor · Source: CMS Facility Affiliation Data
Other emergency rooms nearby
Hospitals that list emergency services, by straight-line distance (not driving distance).
- Duke University Hospital9.6 mi · Durham, NC · Acute Care Hospital
- Durham VA Medical Center9.7 mi · Durham, NC · Federal/VA Acute Care Hospital
- Duke Regional Hospital13 mi · Durham, NC · Acute Care Hospital
- Wakemed, Cary Hospital19 mi · Cary, NC · Acute Care Hospital
- Rex Hospital20 mi · Raleigh, NC · Acute Care Hospital
Find the closest emergency room to where you are → · Compare ER wait times
Other hospitals near Chapel Hill
- Select Specialty Hospital Durham Inc13 mi · Durham, NC · Long-Term Acute Care Hospital
- North Carolina Specialty Hospital13 mi · Durham, NC · Acute Care Hospital
- Peak Rehabilitation Hospital15 mi · Apex, NC · Inpatient Rehabilitation Hospital
Nursing homes, hospice, home health and dialysis nearby
Medicare-certified providers within 25 miles, by straight-line distance. Hospice and home health care is given at home: their address is the office.
Nursing homes
- Signature Healthcare of Chapel Hill2.3 mi · Chapel Hill, NC · 1 of 5 stars
- The Cedars of Chapel Hill2.4 mi · Chapel Hill, NC · 5 of 5 stars
- Parkview Health and Rehabilitation Center3.6 mi · Chapel Hill, NC · 5 of 5 stars
All nursing homes in the state →
Hospice providers
- UNC Hospice4.3 mi · Chapel Hill, NC · 3 of 5 stars
- Duke Hospice6.6 mi · Durham, NC · 4 of 5 stars
- Transitions Lifecare19 mi · Raleigh, NC · 5 of 5 stars
All hospice providers in the state →
Home health agencies
- Amedisys Home Health of Chapel Hill4.3 mi · Chapel Hill, NC · 4.5 of 5 stars
- UNC Home Health4.4 mi · Chapel Hill, NC · 3 of 5 stars
- Liberty Home Care, LLC9.3 mi · Durham, NC · 2.5 of 5 stars
All home health agencies in the state →
Dialysis facilities
- FMC Carolina Dialysis Carrboro1.8 mi · Carrboro, NC · 3 of 5 stars
- DaVita Bull City Dialysis6.5 mi · Durham, NC · 3 of 5 stars
- DaVita Southpoint Dialysis6.6 mi · Durham, NC · 5 of 5 stars
Outpatient surgery centers nearby
Medicare-certified ambulatory surgery centers within 25 miles, by straight-line distance.
- Southpoint Surgery Center6.6 mi · Durham, NC
- Triangle Endoscopy Center6.6 mi · Durham, NC
- Orthopaedic Surgery Center of Panther Creek LLC11 mi · Cary, NC
Community care nearby
Health centers, clinics, urgent care and pharmacies closest to this hospital, by straight-line distance, from official HRSA, Medicare and NPI Registry data. In a medical emergency, call 911.
Community health centers
- Carrboro Community Health Center1.3 mi · Carrboro, NC · Community health center
- Piedmont Health Mobile Unit1.3 mi · Carrboro, NC · Community health center
- Chapel Hill Community Health Center2.1 mi · Chapel Hill, NC · Community health center
Clinics and urgent care
- Doctors Urgent Care PLLC4.4 mi · Chapel Hill, NC · Urgent care center
- Battleground Urgent Care6.5 mi · Durham, NC · Urgent care center
- Premise Health of North Carolina Medical PC10 mi · Durham, NC · Urgent care center
Pharmacies
- Unc-Ch Student Health Service0.1 mi · Chapel Hill, NC · Community/retail pharmacy
- Unc-Ch Student Health Service0.1 mi · Chapel Hill, NC · Community/retail pharmacy
- University of North Carolina Health Care System0.1 mi · Chapel Hill, NC · Community/retail pharmacy
Assisted living nearby
Licensed homes from the official state license list, by straight-line distance.
- Graceful Living Assisted Living1.8 mi · Carrboro, NC
- Brookdale Chapel Hill4.3 mi · Chapel Hill, NC
- Brookdale Chapel Hill AL (NC)4.3 mi · Chapel Hill, NC
- Brookdale Meadowmont4.3 mi · Chapel Hill, NC
About the Medicare star rating
CMS (the federal Medicare agency) gives many hospitals an overall rating from 1 to 5 stars, based on measures of mortality, safety, readmissions, patient experience and timely care. It is one piece of information: ask your doctor what matters for your care. See the full Medicare profile →
Medicare quality data
What UNC Hospitals reported to Medicare (CMS), the federal agency that publishes these results for hospitals nationwide. These are averages for many patients, not a prediction for any one person: ask your doctor what matters for your care. In a medical emergency, call 911.
What patients said (patient survey)
What this means: Patients who stayed overnight answered a national survey (HCAHPS) about their stay. More stars mean patients reported a better experience than at other hospitals. The percentages show how often patients gave the best answer, next to the national average.
| Summary star rating (all survey topics) | 3 of 5 stars |
|---|---|
| Overall rating of the hospital | 4 of 5 stars |
| Would recommend the hospital | 5 of 5 stars |
| Nurses communicated well | 4 of 5 stars |
| Doctors communicated well | 4 of 5 stars |
| Patients got help quickly from staff | 2 of 5 stars |
| Staff explained medicines | 3 of 5 stars |
| Information about recovery at home | 4 of 5 stars |
| Room and bathroom kept clean | 3 of 5 stars |
| Restfulness of Environment | 3 of 5 stars |
| Care Coordination | 3 of 5 stars |
| Symptoms After Stay | 4 of 5 stars |
| Rated the hospital 9 or 10 out of 10 | 75%National average: 72% |
| Would definitely recommend the hospital | 80%National average: 71% |
| Nurses “always” communicated well | 79%National average: 80% |
| Doctors “always” communicated well | 81%National average: 80% |
| “Always” got help as soon as they wanted | 55%National average: 64% |
| Staff “always” explained medicines before giving them | 61%National average: 62% |
| Were given information about recovery at home | 89%National average: 86% |
| Room and bathroom “always” clean | 70%National average: 73% |
| Completed surveys | 2,619Response rate: 23% |
Source: Patient survey (HCAHPS) - Hospital — CMS, released October 19, 2026; patients discharged January 2025 to December 2025.
Infections caught in the hospital
What this means: CMS compares the number of infections patients caught in this hospital with the number expected for a hospital like it. The number shown is that ratio: below 1 means fewer infections than expected, above 1 means more. “Better” or “worse” is shown only when the difference is clear in the data.
| Central line bloodstream infections (CLABSI) | 1.112No different from the national benchmark |
|---|---|
| Catheter-associated urinary tract infections (CAUTI) | 0.993No different from the national benchmark |
| Surgical site infections after colon surgery | 0.954No different from the national benchmark |
| Surgical site infections after abdominal hysterectomy | 0.61No different from the national benchmark |
| MRSA bloodstream infections | 0.88No different from the national benchmark |
| Clostridioides difficile (C. diff) intestinal infections | 1.144No different from the national benchmark |
Source: Healthcare Associated Infections - Hospital — CMS, released October 19, 2026; data from January 2025 to December 2025.
Complications and deaths
What this means: Death rates are the share of patients who died within 30 days of going into the hospital for that condition, adjusted for how sick they were. PSI-90 combines several serious complications (a lower number is better). “No different from the national rate” is the most common result and means the hospital is in line with hospitals nationwide.
| Deaths within 30 days: heart attack patients | 11.4% |
|---|---|
| Deaths within 30 days: heart failure patients | 10.6% |
| Deaths within 30 days: pneumonia patients | 12.1% |
| Deaths within 30 days: COPD patients | 7.2% |
| Deaths within 30 days: stroke patients | 12% |
| Deaths within 30 days: coronary bypass surgery (CABG) | 2.8% |
| Serious complications (patient safety indicator PSI-90) | 1.03No different from the national rate |
| Complications after hip or knee replacement | 3.4% |
Source: Complications and Deaths - Hospital — CMS, released October 20, 2026; data from July 2022 to June 2025.
Return visits to the hospital (readmissions)
What this means: The share of patients who had to be admitted to a hospital again within 30 days after going home, adjusted for how sick they were. A lower percentage is better.
| Returned to any hospital within 30 days (all patients) | 15.2% |
|---|---|
| Readmitted within 30 days: heart attack | 15% |
| Readmitted within 30 days: heart failure | 18.8% |
| Readmitted within 30 days: pneumonia | 14.5% |
| Readmitted within 30 days: COPD | 18.7% |
| Readmitted within 30 days: coronary bypass surgery | 11.9% |
| Readmitted within 30 days: hip or knee replacement | 4.6% |
Source: Unplanned Hospital Visits - Hospital — CMS, released October 20, 2026; data from July 2024 to June 2025.
Emergency room times and sepsis care
What this means: ER time is the middle (median) time from arriving at the emergency room to leaving it; busier ERs usually have longer times, so the ER volume is shown too. Leaving before being seen: a lower percentage is better. Sepsis is a life-threatening reaction to an infection; a higher percentage means more patients got every recommended early step.
| Emergency room volume (patients per year) | Very high (60,000 or more) |
|---|---|
| Average (median) time patients spent in the emergency room before leaving (OP-18b) | 265 minutesNational average: 162 minutes |
| Patients who left the emergency room before being seen (OP-22) | 4%National average: 2% |
| Sepsis patients who got all the recommended early care (SEP-1) | 46%National average: 66% |
Source: Timely and Effective Care - Hospital — CMS, released October 19, 2026; data from January 2024 to December 2024.
Medicare payment programs
Medicare (CMS) uses these federal programs to adjust what it pays hospitals, based on quality, safety and cost results. This is a payment to the hospital for Medicare patients, not a price you pay, and not a prediction for any one person. Results for UNC Hospitals, fiscal year 2026 (October 2025 to September 2026).
Show the Medicare payment program results
Hospital-Acquired Condition Reduction Program
What this means: Medicare gives each hospital a Total HAC Score built from patient-safety complications and from infections caught in the hospital. The quarter of hospitals with the highest (worst) scores gets a reduction in its Medicare payments. A lower score is better.
CMS says: Hospitals with a Total HAC Score above the 75th percentile of the Total HAC Score distribution will be subject to a 1-percent payment reduction.
| Medicare payment reduction, fiscal year 2026 | NoCMS lists no payment reduction for this hospital. |
|---|---|
| Total HAC Score | 0.3655Lower is better. Hospitals above the 75th percentile of all scores get the reduction. |
Source: Hospital-Acquired Condition (HAC) Reduction Program — CMS, released January 26, 2026; patient-safety data from July 2022 to June 2024 and infection data from January 2023 to December 2024.
Hospital Readmissions Reduction Program
What this means: For six conditions, Medicare compares how often this hospital’s patients had to go back into a hospital within 30 days with how often that happens at an average hospital with similar patients. The ratio is that comparison: 1 means as many readmissions as expected, above 1 means more than expected (CMS calls these “excess readmissions”), below 1 means fewer.
CMS says: In October 2012, CMS began reducing Medicare payments for subsection(d) hospitals with excess readmissions under the Hospital Readmissions Reduction Program (HRRP).
| Heart attack | 0.9408Fewer readmissions than expected |
|---|---|
| Heart failure | 0.8308Fewer readmissions than expected |
| Pneumonia | 0.8983Fewer readmissions than expected |
| COPD (chronic lung disease) | 0.9799Fewer readmissions than expected |
| Hip or knee replacement | 1.0596More readmissions than expected |
| Coronary bypass surgery (CABG) | 1.0549More readmissions than expected |
Source: Hospital Readmissions Reduction Program — CMS, released January 26, 2026; patients discharged July 2021 to June 2024.
Hospital Value-Based Purchasing Program
What this means: Medicare scores hospitals in four areas, each from 0 to 100, and combines them into a Total Performance Score from 0 to 100. A higher score means better results on these measures. Medicare uses the score to adjust what it pays the hospital.
CMS says: This program adjusts payments to hospitals under the Inpatient Prospective Payment System (IPPS) based on the quality of care they deliver.
| Total Performance Score | 32.58 out of 100Median of the 2,455 hospitals in the program: 29.50 |
|---|---|
| Clinical outcomes (deaths and complications) | 46.67 out of 100 |
| Person and community engagement (patient survey) | 57.00 out of 100 |
| Safety (infections and sepsis care) | 6.67 out of 100 |
| Efficiency and cost reduction (Medicare spending) | 20.00 out of 100 |
Source: Hospital Value-Based Purchasing (HVBP) - Total Performance Score — CMS, released January 26, 2026, fiscal year 2026. Program description: The Hospital Value-Based Purchasing (VBP) Program — CMS, page last modified September 10, 2024.
Medicare spending per patient (MSPB)
What this means: This compares what Medicare spent on a hospital stay, counting the 3 days before it and the 30 days after, with the national median hospital, after adjusting for the patient’s age and health and for local prices. A ratio of 1.00 is the national median hospital; below 1.00 means Medicare spent less, above 1.00 means more. It measures the cost to Medicare, not the quality of care.
CMS says: The Medicare Spending Per Beneficiary (MSPB) Measure shows whether Medicare spends more, less, or about the same for an episode of care (episode) at a specific hospital compared to all hospitals nationally.
| Medicare spending per patient, ratio | 0.95Below the national median hospital (1.00): Medicare spent less |
|---|
Source: Medicare Spending Per Beneficiary - Hospital — CMS, released October 19, 2026; data from January 2024 to December 2024.
ER wait times and Medicare ratings nearby
How this hospital compares with others in the area, ranked only by official Medicare (CMS) numbers.
Prices
We have not been able to read a price file for UNC Hospitals yet. Every US hospital must publish its standard charges online (federal price transparency rule): look for “price transparency” or “standard charges” on the hospital’s website, or call the hospital and ask for an estimate. In a medical emergency, call 911.
Hospital information
| Hospital type | Acute Care Hospital |
|---|---|
| Address | 101 Manning Drive, Chapel Hill, NC 27514 |
| County | Orange County |
| State | North Carolina |
| Phone | (919) 966‑4141 |
| Emergency services | Yes |
| Ownership | Government - State |
| Medicare overall rating | 5 of 5 stars |
| Birthing-friendly designation | Yes (meets CMS criteria) |
| CMS Certification Number | 340061 |
| Name in Medicare records | UNC HOSPITALS |
| Profile level | Medicare data + hospital website |
| Main phone on the hospital’s website | (984) 974‑1000[4] |
| Official website | uncmedicalcenter.org |
| Corrections | Report an error or suggest an update → |
Sources
- Hospital General Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-26, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this hospital
- U.S. Census Bureau Geocoder — map position used for distances
From the hospital’s website
Numbers match the citations above. Checked 2026-11-02.
- UNC Hospitals | Chapel Hill — uncmedicalcenter.org
- Family Resource Guide — uncmedicalcenter.org
- UNC Care & Treatment | UNC Hospitals | Chapel Hill, NC — uncmedicalcenter.org
- UNC Care & Treatment (A-Z: C) — uncmedicalcenter.org
- Emergency Care | UNC Hospitals | Hillsborough & Chapel Hill. NC — uncmedicalcenter.org
- UNC Care & Treatment (A-Z: P) — uncmedicalcenter.org
- UNC Care & Treatment (A-Z: S) — uncmedicalcenter.org
- UNC Care & Treatment (A-Z: N) — uncmedicalcenter.org
- About Us | UNC Hospitals — uncmedicalcenter.org
- Awards & Honors | UNC Hospitals | UNC Health — uncmedicalcenter.org