Quick answers
- Where is Sunnyvale Post-Acute Center?
- 1291 S Bernardo Avenue, Sunnyvale, CA 94087, in Santa Clara County, California.
- What is the phone number of Sunnyvale Post-Acute Center?
- (408) 245-8070, as listed by Medicare (CMS).
- What is the Medicare star rating of Sunnyvale Post-Acute Center?
- Medicare overall rating: 2 out of 5 stars (CMS data updated 2026-10-01).
- Has Sunnyvale Post-Acute Center been fined?
- Medicare lists no fines for Sunnyvale Post-Acute Center.
- What did inspectors find at Sunnyvale Post-Acute Center?
- In its last three inspection cycles (March 12, 2020 to July 1, 2026), Medicare lists 67 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (March 12, 2020 to July 1, 2026), Sunnyvale Post-Acute Center had 67 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 4.01 hours per resident per day; the California average is 4.54 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: October 18, 2024 — 24 health citations
Inspections in this cycle: October 18, 2024 (standard health inspection); July 1, 2026 (complaint investigation).
Show 24 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0908 Level F
“Keep all essential equipment working safely.”
F0550 Level E
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0725 Level E
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0802 Level E
“Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.”
F0925 Level E
“Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0574 Level D
“The resident has the right to receive notices in a format and a language he or she understands.”
F0577 Level D
“Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0676 Level D
“Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0732 Level D
“Post nurse staffing information every day.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0836 Level D
“Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.”
Previous cycle: April 10, 2023 — 25 health citations
Inspections in this cycle: April 10, 2023 (standard health inspection); October 3, 2024 (complaint investigation); July 11, 2025 (complaint investigation); September 11, 2025 (complaint investigation).
Show 25 citations (levels A to F, no actual harm)
F0684 Level E
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0758 Level E
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0813 Level E
“Have a policy regarding use and storage of foods brought to residents by family and other visitors.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0885 Level E
“Report COVID19 data to residents and families.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0814 Level D
“Dispose of garbage and refuse properly.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0602 Level D
“Protect each resident from the wrongful use of the resident's belongings or money.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0585 Level D
“Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.”
F0607 Level D
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
F0655 Level D
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0676 Level D
“Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0697 Level D
“Provide safe, appropriate pain management for a resident who requires such services.”
F0698 Level D
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0825 Level D
“Provide or get specialized rehabilitative services as required for a resident.”
Earlier cycle: March 12, 2020 — 18 health citations
Inspections in this cycle: March 12, 2020 (standard health inspection); October 18, 2023 (complaint investigation); February 22, 2024 (complaint investigation); March 4, 2024 (complaint investigation); August 7, 2024 (complaint investigation); August 15, 2024 (complaint investigation).
Show 18 citations (levels A to F, no actual harm)
F0610 Level E
“Respond appropriately to all alleged violations.”
F0558 Level E
“Reasonably accommodate the needs and preferences of each resident.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0693 Level D
“Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.”
F0745 Level D
“Provide medically-related social services to help each resident achieve the highest possible quality of life.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0770 Level D
“Provide timely, quality laboratory services/tests to meet the needs of residents.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (23)
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0347 Level F
“Properly provide smoke detection systems in areas open to corridors.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0500 Level D
“Meet other general requirements that are deficient.”
K0711 Level D
“Provide a written emergency evacuation plan.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
K0918 Level E
“Have generator or other power source capable of supplying service within 10 seconds.”
K0921 Level E
“Ensure that testing and maintenance of electrical equipment is performed.”
K0161 Level D
“Use approved construction type or materials.”
K0355 Level D
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0363 Level D
“Install corridor and hallway doors that block smoke.”
K0919 Level D
“Meet requirements for the use of electrical equipment.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
K0923 Level D
“Have proper medical gas storage and administration areas.”
K0161 Level E
“Use approved construction type or materials.”
K0712 Level E
“Have simulated fire drills held at unexpected times.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
E0039 Level D
“Conduct testing and exercise requirements.”
K0345 Level D
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0363 Level D
“Install corridor and hallway doors that block smoke.”
K0918 Level D
“Have generator or other power source capable of supplying service within 10 seconds.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | California | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.36 | 0.68 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.29 | 1.20 | 0.86 |
| Nurse aide hours per resident per day | 2.36 | 2.66 | 2.35 |
| Total nurse staff hours per resident per day | 4.01 | 4.54 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.62 | 4.10 | 3.43 |
| RN hours per resident per day on the weekend | 0.20 | 0.52 | 0.48 |
| Nursing staff turnover (per year) | 29.4% | 36.6% | 45.3% |
| RN turnover (per year) | 38.5% | 37.8% | 42.5% |
| Administrators who left in the last year | 2.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 277 nursing homes: Pacs Group.
Legal business name: Jujube Holdings LLC.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 99 |
| Average residents per day | 94.5 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Pacs Group |
| Legal business name | Jujube Holdings LLC |
| First approved by Medicare/Medicaid | 2002-05-06 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 1291 S Bernardo Avenue, Sunnyvale, CA 94087 |
| County | Santa Clara County |
| State | California |
| Phone | (408) 245‑8070 |
| CMS Certification Number | 555792 |
| Name in Medicare records | SUNNYVALE POST-ACUTE CENTER |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Idylwood Care Center0.0 mi · Sunnyvale, CA · 5 of 5 stars
- Mountain View Healthcare Center1.5 mi · Mountain View, CA · 3 of 5 stars
- Los Altos Post-Acute1.7 mi · Los Altos, CA · 3 of 5 stars
- Sunnyvale Gardens Post Acute1.7 mi · Sunnyvale, CA · 3 of 5 stars
- Camino Ridge Post-Acute1.8 mi · Mountain View, CA · 1 of 5 stars
Nearest hospital emergency rooms
- El Camino Health1.5 mi · Mountain View, CA · Acute Care Hospital
- Kaiser Foundation Hospital-Santa Clara4.2 mi · Santa Clara, CA · Acute Care Hospital
- Kaiser Permanente Psychiatric Health Facility-Sant4.2 mi · Santa Clara, CA · Psychiatric Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13