Quick answers
- Where is St Paul's Towers?
- 100 Bay Place, Oakland, CA 94610, in Alameda County, California.
- What is the phone number of St Paul's Towers?
- (510) 835-4700, as listed by Medicare (CMS).
- What is the Medicare star rating of St Paul's Towers?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has St Paul's Towers been fined?
- Medicare lists no fines for St Paul's Towers.
- What did inspectors find at St Paul's Towers?
- In its last three inspection cycles (June 27, 2019 to July 28, 2026), Medicare lists 21 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (June 27, 2019 to July 28, 2026), St Paul's Towers had 21 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 4.87 hours per resident per day; the California average is 4.54 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: September 12, 2024 — 6 health citations
Inspections in this cycle: September 12, 2024 (standard health inspection); July 28, 2026 (complaint investigation).
Show 6 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0814 Level F
“Dispose of garbage and refuse properly.”
F0557 Level D
“Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0757 Level D
“Ensure each resident’s drug regimen must be free from unnecessary drugs.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
Previous cycle: October 13, 2022 — 9 health citations
Inspections in this cycle: October 13, 2022 (standard health inspection).
Show 9 citations (levels A to F, no actual harm)
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0687 Level D
“Provide appropriate foot care.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0727 Level D
“Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0756 Level D
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
F0814 Level D
“Dispose of garbage and refuse properly.”
Earlier cycle: June 27, 2019 — 6 health citations
Inspections in this cycle: June 27, 2019 (standard health inspection).
Show 6 citations (levels A to F, no actual harm)
F0756 Level E
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0790 Level E
“Provide routine and 24-hour emergency dental care for each resident.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (22)
E0037 Level F
“Establish staff and initial training requirements.”
E0039 Level F
“Conduct testing and exercise requirements.”
K0521 Level F
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0914 Level F
“Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0293 Level E
“Have properly located and lighted "Exit" signs.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
K0353 Level C
“Inspect, test, and maintain automatic sprinkler systems.”
K0921 Level C
“Ensure that testing and maintenance of electrical equipment is performed.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0918 Level E
“Have generator or other power source capable of supplying service within 10 seconds.”
E0041 Level D
“Implement emergency and standby power systems.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0355 Level D
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0363 Level D
“Install corridor and hallway doors that block smoke.”
K0919 Level D
“Meet requirements for the use of electrical equipment.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
K0918 Level E
“Have generator or other power source capable of supplying service within 10 seconds.”
E0039 Level D
“Conduct testing and exercise requirements.”
K0355 Level D
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0923 Level D
“Have proper medical gas storage and administration areas.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | California | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 1.47 | 0.68 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.76 | 1.20 | 0.86 |
| Nurse aide hours per resident per day | 2.64 | 2.66 | 2.35 |
| Total nurse staff hours per resident per day | 4.87 | 4.54 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 4.14 | 4.10 | 3.43 |
| RN hours per resident per day on the weekend | 1.09 | 0.52 | 0.48 |
| Nursing staff turnover (per year) | 32.4% | 36.6% | 45.3% |
| RN turnover (per year) | 33.3% | 37.8% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 9 nursing homes: Front Porch.
Legal business name: Front Porch Communities and Services.
Owners and managers Medicare lists (1)
| Name | Role | Share | Since |
|---|---|---|---|
| Front Porch Communities and Services | Direct owner | 100% | April 1, 2022 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 43 |
| Average residents per day | 25.7 |
| Takes part in | Medicare |
| Ownership | Non-profit – corporation |
| Group or chain (affiliated entity) | Front Porch |
| Legal business name | Front Porch Communities and Services |
| First approved by Medicare/Medicaid | 1972-11-09 |
| Part of a continuing care retirement community | Yes |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 100 Bay Place, Oakland, CA 94610 |
| County | Alameda County |
| State | California |
| Phone | (510) 835‑4700 |
| CMS Certification Number | 055156 |
| Name in Medicare records | ST PAUL'S TOWERS |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Lake Park Healthcare Center0.4 mi · Oakland, CA · 3 of 5 stars
- Oakland Healthcare & Wellness Center0.5 mi · Oakland, CA · 5 of 5 stars
- Lake Merritt Healthcare Center LLC0.6 mi · Oakland, CA · 2 of 5 stars
- Medical Hill Healthcare Center0.7 mi · Oakland, CA · 5 of 5 stars
- McClure Post Acute0.7 mi · Oakland, CA · 5 of 5 stars
Nearest hospital emergency rooms
- Kaiser Foundation Hospital - Oakland/Richmond0.8 mi · Oakland, CA · Acute Care Hospital
- Alta Bates Summit Medical Center1.6 mi · Oakland, CA · Acute Care Hospital
- Highland Hospital1.7 mi · Oakland, CA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13