Quick answers
- Where is Rock Point Nursing Center?
- 8477 North Street, Birch Tree, MO 65438, in Shannon County, Missouri.
- What is the phone number of Rock Point Nursing Center?
- (573) 292-3212, as listed by Medicare (CMS).
- What is the Medicare star rating of Rock Point Nursing Center?
- Medicare overall rating: 3 out of 5 stars (CMS data updated 2026-10-01).
- Has Rock Point Nursing Center been fined?
- Medicare lists no fines for Rock Point Nursing Center.
- What did inspectors find at Rock Point Nursing Center?
- In its last three inspection cycles (September 29, 2023 to March 19, 2026), Medicare lists 21 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (September 29, 2023 to March 19, 2026), Rock Point Nursing Center had 21 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 2.99 hours per resident per day; the Missouri average is 3.40 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: March 19, 2026 — 10 health citations
Inspections in this cycle: March 19, 2026 (standard health inspection).
Show 10 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0569 Level D
“Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0605 Level D
“Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.”
F0628 Level D
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
F0655 Level D
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0744 Level D
“Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Previous cycle: January 9, 2025 — 4 health citations
Inspections in this cycle: January 9, 2025 (standard health inspection).
Show 4 citations (levels A to F, no actual harm)
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Earlier cycle: September 29, 2023 — 7 health citations
Inspections in this cycle: September 29, 2023 (standard health inspection).
Show 7 citations (levels A to F, no actual harm)
F0677 Level E
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0925 Level D
“Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (3)
K0321 Level F
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0222 Level F
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Missouri | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.21 | 0.46 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.72 | 0.68 | 0.86 |
| Nurse aide hours per resident per day | 2.06 | 2.26 | 2.35 |
| Total nurse staff hours per resident per day | 2.99 | 3.40 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 2.65 | 2.96 | 3.43 |
| RN hours per resident per day on the weekend | 0.26 | 0.32 | 0.48 |
| Nursing staff turnover (per year) | 61.5% | 56.9% | 45.3% |
| Administrators who left in the last year | 1.0 | 0.7 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 8 nursing homes: Paradigm Senior Management.
Legal business name: Rock Point Nursing Center LLC.
Owners and managers Medicare lists (5)
| Name | Role | Share | Since |
|---|---|---|---|
| Jones, Angela | Direct owner | NOT APPLICABLE | January 1, 2021 |
| Sells, Benjamin | Direct owner | NOT APPLICABLE | January 1, 2021 |
| Forvis Mazars LLP | Management company (operational or managerial control) | NOT APPLICABLE | January 1, 2025 |
| Paradigm Rehab Services LLC | Management company (operational or managerial control) | NOT APPLICABLE | September 1, 2024 |
| Paradigm Senior Management LLC | Management company (operational or managerial control) | NOT APPLICABLE | January 1, 2021 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 86 |
| Average residents per day | 73.1 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | Paradigm Senior Management |
| Legal business name | Rock Point Nursing Center LLC |
| First approved by Medicare/Medicaid | 1989-05-17 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 8477 North Street, Birch Tree, MO 65438 |
| County | Shannon County |
| State | Missouri |
| Phone | (573) 292‑3212 |
| CMS Certification Number | 265368 |
| Name in Medicare records | ROCK POINT NURSING CENTER |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Mountain View Healthcare11 mi · Mountain View, MO · 5 of 5 stars
- Willow Care Nursing Home27 mi · Willow Springs, MO · 3 of 5 stars
- Brooke Haven Healthcare27 mi · West Plains, MO · 4 of 5 stars
- NHC Healthcare, West Plains28 mi · West Plains, MO · 5 of 5 stars
- West Vue Nursing and Rehabilitation Center28 mi · West Plains, MO · 1 of 5 stars
Nearest hospital emergency rooms
- Mercy St Francis Hospital11 mi · Mountain View, MO · Critical Access Hospital
- Ozarks Healthcare28 mi · West Plains, MO · Acute Care Hospital
- Texas County Memorial Hospital34 mi · Houston, MO · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13