Quick answers
- Does Ozarks Healthcare have an emergency room?
- Yes. Medicare (CMS) data lists emergency services at Ozarks Healthcare. In a medical emergency, call 911.
- Where is Ozarks Healthcare?
- 1100 Kentucky Ave, West Plains, MO 65775, in Howell County, Missouri.
- What is the phone number of Ozarks Healthcare?
- (417) 256-9111, as listed by Medicare (CMS).
- What is the Medicare star rating of Ozarks Healthcare?
- 2 out of 5 stars in the CMS overall hospital quality rating (CMS data updated 2026-07-22).
Specialties and care areas[5][8][9][10]
- Emergency Medicine
- Hospital Medicine (Hospitalists)
- Cardiology
- Interventional Cardiology
- Orthopedic Surgery
- Spine Surgery
- Sports Medicine
- Medical Oncology
- Hematology
- Radiation Oncology
Conditions treated[9][10]
- Carpal tunnel syndrome
- Cubital tunnel syndrome
- Arthritis
- Degenerative joint disease
- Cancer
- Blood disorders
Treatments[8][9][10]
- Chemotherapy
- Immunotherapy
- Targeted therapy
- Radiation therapy
- Specialty infusion services
- Cardiac rehabilitation
- Orthopedic rehabilitation
Procedures[8][9]
- Cardiac catheterization
- Aneurysm repair
- Atherectomy
- Balloon angioplasty
- Pacemaker and defibrillator placement
- Peripheral vascular surgery
- Repair of congenital heart defects
- Stent placement
- Thrombectomy
- Heart valve repair and replacement
- Hip, knee and shoulder replacement
- MAKO robotic joint replacement
- Hand surgery
Programs and centers[8][9][10]
- Cancer Treatment Center
- Heart and Lung Center
- Cardiac rehabilitation
- Orthopedics and Spine
Emergency care (hospital website)[5][6]
| Emergency room | Yes |
|---|---|
| Open 24/7 | Yes |
Visiting and practical information
| Visiting | Visiting hours 8 a.m.-8 p.m.; ICU/ER limited to two visitors; NPU visits 3-4 p.m.; OB hours differ[6] |
|---|---|
| Parking | Free parking; security escorts to cars available 24 hours a day[6] |
| Patient portal | Ozarks Healthcare Patient Portal |
Recognition[8]
- Primary Heart Attack Center certification
- Primary Stroke Center certification
Doctors and clinicians (295)
295 doctors and other clinicians list Ozarks Healthcare as a hospital where they work, in Medicare's official clinician data (updated 2026-10-02). It is not a complete staff list.
Main specialties
- Nurse Practitioner77
- Family Practice34
- Diagnostic Radiology29
- Internal Medicine19
- Certified Registered Nurse Anesthetist (CRNA)15
- Hospitalist11
- Orthopedic Surgery10
- Emergency Medicine9
- General Surgery8
- Pathology8
- Cardiovascular Disease (Cardiology)7
- Radiation Oncology7
Doctors with a page on this site (295)
- Aaron L. Mills, MDFamily Practice
- Abdullah Shariff, MDDiagnostic Radiology
- Abodunrin S. Badejo, MDInternal Medicine
- Achenkunj K. George, MDCardiovascular Disease (Cardiology)
- Albert Lee, MDRadiation Oncology
- Alberto A. Diaz-Arias, MDPathology
- Alexandria Placencia, CNACertified Registered Nurse Anesthetist (CRNA)
- Ali Aziz, MDInternal Medicine
- Alice D. Mills, NPNurse Practitioner
- Alivia G. AcklinNurse Practitioner
- Alyssa J. Harris, CNACertified Registered Nurse Anesthetist (CRNA)
- Amanda Dick, MDGeneral Surgery
- Amanda J. Winford, NPNurse Practitioner
- Amber D. TooleyNurse Practitioner
- Amir A. Emami, DOInternal Medicine
- Amy L. Reano, NPNurse Practitioner
- Anastasia Deroussel, NPNurse Practitioner
- Andrea K. Moyer, MDCardiovascular Disease (Cardiology)
- Anees Afroze, MDPulmonary Disease
- Anna C. Venneman, MDPathology
- April Hale, NPNurse Practitioner
- Ashley Morgan, NPNurse Practitioner
- Ashley N. Jamison, CNACertified Registered Nurse Anesthetist (CRNA)
- Austin N. Barber, MDUrology
And 271 more: the button below opens the full list.
Names link to the doctor’s page on this site when there is one, otherwise to the official NPI Registry record (U.S. Department of Health and Human Services). Find a doctor · Source: CMS Facility Affiliation Data
Other emergency rooms nearby
Hospitals that list emergency services, by straight-line distance (not driving distance).
- Mercy St Francis Hospital21 mi · Mountain View, MO · Critical Access Hospital
- Baxter Health Fulton County Hospital25 mi · Salem, AR · Critical Access Hospital
- Baxter Health40 mi · Mountain Home, AR · Acute Care Hospital
- Texas County Memorial Hospital40 mi · Houston, MO · Acute Care Hospital
- Izard Regional Hospital LLC44 mi · Calico Rock, AR · Critical Access Hospital
Other hospitals nearby
- St Bernards Five Rivers Medical Center58 mi · Pocahontas, AR · Rural Emergency Hospital
Nursing homes, hospice, home health and dialysis nearby
Medicare-certified providers within 25 miles, by straight-line distance. Hospice and home health care is given at home: their address is the office.
Nursing homes
- Brooke Haven Healthcare0.3 mi · West Plains, MO · 4 of 5 stars
- NHC Healthcare, West Plains0.7 mi · West Plains, MO · 5 of 5 stars
- West Vue Nursing and Rehabilitation Center0.7 mi · West Plains, MO · 1 of 5 stars
All nursing homes in the state →
Hospice providers
- Ozarks Healthcare at Home, Hospice2.7 mi · West Plains, MO
All hospice providers in the state →
Home health agencies
- Ozarks Healthcare at Home, Home Health2.7 mi · West Plains, MO
- Westwood Home Health19 mi · Willow Springs, MO · 2 of 5 stars
- Spring River Home Health Agency, Inc24 mi · Thayer, MO · 3 of 5 stars
All home health agencies in the state →
Dialysis facilities
- FMC - West Plains2.7 mi · West Plains, MO
- FMC - West Plains Midwest2.7 mi · West Plains, MO · 2 of 5 stars
Outpatient surgery centers nearby
Medicare-certified ambulatory surgery centers within 25 miles, by straight-line distance.
- West Plains Ambulatory Surgery Center, LLC2.7 mi · West Plains, MO
Community care nearby
Health centers, clinics, urgent care and pharmacies closest to this hospital, by straight-line distance, from official HRSA, Medicare and NPI Registry data. In a medical emergency, call 911.
Community health centers
- Southern Missouri Community Health Center West Plains Clinic0.7 mi · West Plains, MO · Community health center
- SMCHC Support Site: 1113-1119 Independence Drive0.7 mi · West Plains, MO · Community health center
- Southern Missouri Community Health Center Thayer Clinic19 mi · Thayer, MO · Community health center
Clinics and urgent care
- Burton Creek Rural Clinic LLC2.7 mi · West Plains, MO · Rural health clinic
- Ozarks Healthcare Pediatrics2.7 mi · West Plains, MO · Rural health clinic
- Ozarks Healthcare West Plains2.7 mi · West Plains, MO · Rural health clinic
Pharmacies
- Ozarks Medical Center2.7 mi · West Plains, MO · Community/retail pharmacy
- Ozarks Medical Center2.7 mi · West Plains, MO · Community/retail pharmacy
- Ozarks Medical Center2.7 mi · West Plains, MO · Community/retail pharmacy
Assisted living nearby
Licensed homes from the official state licence list, by straight-line distance.
- Cedarhurst of West Plains2.7 mi · West Plains, MO
- Lamplight Village2.7 mi · West Plains, MO
- Pleasant Valley Manor2.7 mi · West Plains, MO
- South View Health Care, LLC2.7 mi · West Plains, MO
About the Medicare star rating
CMS (the federal Medicare agency) gives many hospitals an overall rating from 1 to 5 stars, based on measures of mortality, safety, readmissions, patient experience and timely care. It is one piece of information: ask your doctor what matters for your care. See the full Medicare profile →
Medicare quality data
What Ozarks Healthcare reported to Medicare (CMS), the federal agency that publishes these results for hospitals nationwide. These are averages for many patients, not a prediction for any one person: ask your doctor what matters for your care. In a medical emergency, call 911.
What patients said (patient survey)
What this means: Patients who stayed overnight answered a national survey (HCAHPS) about their stay. More stars mean patients reported a better experience than at other hospitals. The percentages show how often patients gave the best answer, next to the national average.
| Summary star rating (all survey topics) | 4 of 5 stars |
|---|---|
| Overall rating of the hospital | 3 of 5 stars |
| Would recommend the hospital | 3 of 5 stars |
| Nurses communicated well | 4 of 5 stars |
| Doctors communicated well | 4 of 5 stars |
| Staff explained medicines | 3 of 5 stars |
| Information about recovery at home | 4 of 5 stars |
| Room and bathroom kept clean | 3 of 5 stars |
| Quiet at night | 3 of 5 stars |
| Rated the hospital 9 or 10 out of 10 | 66%National average: 72% |
| Would definitely recommend the hospital | 59%National average: 71% |
| Nurses “always” communicated well | 81%National average: 80% |
| Doctors “always” communicated well | 83%National average: 80% |
| Staff “always” explained medicines before giving them | 62%National average: 62% |
| Were given information about recovery at home | 87%National average: 86% |
| Room and bathroom “always” clean | 70%National average: 74% |
| Area around the room “always” quiet at night | 54%National average: 60% |
| Completed surveys | 367Response rate: 16% |
Source: Patient survey (HCAHPS) - Hospital — CMS, released July 22, 2026; patients discharged October 2024 to September 2025.
Infections caught in the hospital
What this means: CMS compares the number of infections patients caught in this hospital with the number expected for a hospital like it. The number shown is that ratio: below 1 means fewer infections than expected, above 1 means more. “Better” or “worse” is shown only when the difference is clear in the data.
| Central line bloodstream infections (CLABSI) | Not reported to Medicare |
|---|---|
| Catheter-associated urinary tract infections (CAUTI) | 0No different from the national benchmark |
| Surgical site infections after colon surgery | Not reported to Medicare |
| Surgical site infections after abdominal hysterectomy | Not reported to Medicare |
| MRSA bloodstream infections | Not reported to Medicare |
| Clostridioides difficile (C. diff) intestinal infections | 0.7No different from the national benchmark |
Source: Healthcare Associated Infections - Hospital — CMS, released July 22, 2026; data from October 2024 to September 2025.
Complications and deaths
What this means: Death rates are the share of patients who died within 30 days of going into the hospital for that condition, adjusted for how sick they were. PSI-90 combines several serious complications (a lower number is better). “No different from the national rate” is the most common result and means the hospital is in line with hospitals nationwide.
| Deaths within 30 days: heart attack patients | 14% |
|---|---|
| Deaths within 30 days: heart failure patients | 14.3% |
| Deaths within 30 days: pneumonia patients | 14.4% |
| Deaths within 30 days: COPD patients | 9.2% |
| Deaths within 30 days: stroke patients | 11.6% |
| Deaths within 30 days: coronary bypass surgery (CABG) | Not reported to Medicare |
| Serious complications (patient safety indicator PSI-90) | 1.49Worse than the national rate |
| Complications after hip or knee replacement | Too few cases to report |
Source: Complications and Deaths - Hospital — CMS, released September 10, 2026; data from July 2022 to June 2025.
Return visits to the hospital (readmissions)
What this means: The share of patients who had to be admitted to a hospital again within 30 days after going home, adjusted for how sick they were. A lower percentage is better.
| Returned to any hospital within 30 days (all patients) | Not reported to Medicare |
|---|---|
| Readmitted within 30 days: heart attack | 14.4% |
| Readmitted within 30 days: heart failure | 20.9% |
| Readmitted within 30 days: pneumonia | 15.7% |
| Readmitted within 30 days: COPD | 19.7% |
| Readmitted within 30 days: coronary bypass surgery | Not reported to Medicare |
| Readmitted within 30 days: hip or knee replacement | Too few cases to report |
Source: Unplanned Hospital Visits - Hospital — CMS, released September 10, 2026; data from July 2023 to June 2025.
Emergency room times and sepsis care
What this means: ER time is the middle (median) time from arriving at the emergency room to leaving it; busier ERs usually have longer times, so the ER volume is shown too. Leaving before being seen: a lower percentage is better. Sepsis is a life-threatening reaction to an infection; a higher percentage means more patients got every recommended early step.
| Emergency room volume (patients per year) | Low (under 20,000) |
|---|---|
| Average (median) time patients spent in the emergency room before leaving (OP-18b) | 182 minutesNational average: 162 minutes |
| Patients who left the emergency room before being seen (OP-22) | 2%National average: 2% |
| Sepsis patients who got all the recommended early care (SEP-1) | 54%National average: 65% |
Source: Timely and Effective Care - Hospital — CMS, released July 22, 2026; data from January 2024 to December 2024.
ER wait times and Medicare ratings nearby
How this hospital compares with others in the area, ranked only by official Medicare (CMS) numbers.
Prices
We have not been able to read a price file for Ozarks Healthcare yet. Every US hospital must publish its standard charges online (federal price transparency rule): look for “price transparency” or “standard charges” on the hospital’s website, or call the hospital and ask for an estimate. In a medical emergency, call 911.
Hospital information
| Hospital type | Acute Care Hospital |
|---|---|
| Address | 1100 Kentucky Ave, West Plains, MO 65775 |
| County | Howell County |
| State | Missouri |
| Phone | (417) 256‑9111 |
| Emergency services | Yes |
| Ownership | Voluntary non-profit - Private |
| Medicare overall rating | 2 of 5 stars |
| Birthing-friendly designation | Yes (meets CMS criteria) |
| CMS Certification Number | 260078 |
| Name in Medicare records | OZARKS HEALTHCARE |
| Profile level | Medicare data + hospital website |
| Official website | ozarkshealthcare.com |
| Corrections | Report an error or suggest an update → |
Sources
- Hospital General Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-07-22, retrieved 2026-10-29
- Medicare Care Compare — official Medicare profile of this hospital
- U.S. Census Bureau Geocoder — map position used for distances
From the hospital’s website
Numbers match the citations above. Checked 2026-11-02.
- Medical Center | Ozarks Healthcare | West Plains, MO — ozarkshealthcare.com
- For Visitors | Ozarks Healthcare | West Plains, MO — ozarkshealthcare.com
- Heart & Vascular Care | Ozarks Healthcare | West Plains, MO — ozarkshealthcare.com
- Orthopedics and Spine | Ozarks Healthcare | West Plains, MO — ozarkshealthcare.com
- Cancer Treatment | Ozarks Healthcare | West Plains, MO — ozarkshealthcare.com