Quick answers
- Where is Resolve Harmony Center, LLC?
- 2211 East Southern Avenue, Phoenix, AZ 85040, in Maricopa County, Arizona.
- What is the phone number of Resolve Harmony Center, LLC?
- (602) 305-7134, as listed by Medicare (CMS).
- What is the Medicare star rating of Resolve Harmony Center, LLC?
- Medicare overall rating: 1 out of 5 stars (CMS data updated 2026-10-01).
- Has Resolve Harmony Center, LLC been fined?
- Medicare lists no fines for Resolve Harmony Center, LLC.
- What did inspectors find at Resolve Harmony Center, LLC?
- In its last three inspection cycles (February 17, 2023 to July 30, 2026), Medicare lists 45 health citations; the most serious was level E. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (February 17, 2023 to July 30, 2026), Resolve Harmony Center, LLC had 45 health citations; the most serious was level E (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.52 hours per resident per day; the Arizona average is 4.08 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: March 13, 2026 — 12 health citations
Inspections in this cycle: November 19, 2025 (complaint investigation); February 12, 2026 (complaint investigation); March 13, 2026 (complaint investigation); March 13, 2026 (standard health inspection); April 27, 2026 (complaint investigation); June 5, 2026 (complaint investigation); July 30, 2026 (complaint investigation).
Show 12 citations (levels A to F, no actual harm)
F0645 Level E
“PASARR screening for Mental disorders or Intellectual Disabilities”
F0689 Level E
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0926 Level E
“Have policies on smoking.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0640 Level D
“Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0757 Level D
“Ensure each resident’s drug regimen must be free from unnecessary drugs.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
Previous cycle: December 13, 2024 — 23 health citations
Inspections in this cycle: December 13, 2024 (standard health inspection); January 2, 2025 (complaint investigation); May 14, 2025 (complaint investigation); July 3, 2025 (complaint investigation); July 18, 2025 (complaint investigation).
Show 23 citations (levels A to F, no actual harm)
F0600 Level E
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0600 Level E
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0732 Level E
“Post nurse staffing information every day.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0881 Level E
“Implement a program that monitors antibiotic use.”
F0925 Level E
“Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0645 Level D
“PASARR screening for Mental disorders or Intellectual Disabilities”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0791 Level D
“Provide or obtain dental services for each resident.”
F0812 Level D
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0919 Level D
“Make sure that a working call system is available in each resident's bathroom and bathing area.”
F0940 Level D
“Develop, implement, and/or maintain an effective training program for all new and existing staff members.”
F0942 Level D
“Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.”
F0943 Level D
“Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.”
F0945 Level D
“Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.”
Earlier cycle: February 17, 2023 — 10 health citations
Inspections in this cycle: February 17, 2023 (standard health inspection); August 22, 2024 (complaint investigation).
Show 10 citations (levels A to F, no actual harm)
F0656 Level E
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0689 Level E
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0727 Level E
“Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0607 Level D
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0732 Level D
“Post nurse staffing information every day.”
F0758 Level D
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (20)
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0916 Level F
“Have a battery powered remote alarm panel in a location accessible by operating personnel.”
E0004 Level E
“Develop and maintain an Emergency Preparedness Program (EP).”
E0007 Level E
“Address patient/client population and determine types of services needed.”
E0020 Level E
“Establish policies and procedures including evacuation.”
E0023 Level E
“Establish policies and procedures for medical documentation.”
E0024 Level E
“Establish policies and procedures for volunteers.”
E0029 Level E
“Develop a communication plan.”
E0030 Level E
“List the names and contact information of those in the facility.”
E0032 Level E
“Provide primary/alternate means for communication.”
E0033 Level E
“Establish methods for sharing information.”
E0035 Level E
“Provide family notifications of emergency plan.”
E0041 Level E
“Implement emergency and standby power systems.”
K0211 Level E
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0324 Level E
“Provide properly protected cooking facilities.”
K0372 Level E
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0741 Level D
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0363 Level D
“Install corridor and hallway doors that block smoke.”
K0372 Level D
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0926 Level D
“Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Arizona | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.51 | 0.74 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.17 | 1.04 | 0.86 |
| Nurse aide hours per resident per day | 1.85 | 2.30 | 2.35 |
| Total nurse staff hours per resident per day | 3.52 | 4.08 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.33 | 3.59 | 3.43 |
| RN hours per resident per day on the weekend | 0.52 | 0.53 | 0.48 |
| Administrators who left in the last year | 2.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Owners and managers Medicare lists (3)
| Name | Role | Share | Since |
|---|---|---|---|
| Hilding, Andrew | Indirect owner | 9% | May 13, 2025 |
| Cohen, Yaakov | Indirect owner | NOT APPLICABLE | May 13, 2025 |
| Resolve Solutions LLC | Management company (operational or managerial control) | NOT APPLICABLE | October 1, 2025 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 115 |
| Average residents per day | 48.6 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| First approved by Medicare/Medicaid | 1991-04-25 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 2211 East Southern Avenue, Phoenix, AZ 85040 |
| County | Maricopa County |
| State | Arizona |
| Phone | (602) 305‑7134 |
| CMS Certification Number | 035205 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- South Mountain Post Acute2.6 mi · Phoenix, AZ · 5 of 5 stars
- Desert Peak Care Center3.0 mi · Phoenix, AZ · 1 of 5 stars
- Haven Health Sky Harbor, LLC4.1 mi · Phoenix, AZ · 2 of 5 stars
- Mirabella at Asu5.6 mi · Tempe, AZ · 3 of 5 stars
- Desert Terrace Healthcare Center5.7 mi · Phoenix, AZ · 3 of 5 stars
Nearest hospital emergency rooms
- HonorHealth Tempe Medical Center4.1 mi · Phoenix, AZ · Acute Care Hospital
- Valleywise Health Medical Center4.5 mi · Phoenix, AZ · Acute Care Hospital
- Banner - University Medical Center Phoenix5.3 mi · Phoenix, AZ · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13