Quick answers
- Where is Regents Point - Windcrest?
- 19191 Harvard Avenue, Irvine, CA 92612, in Orange County, California.
- What is the phone number of Regents Point - Windcrest?
- (949) 509-2274, as listed by Medicare (CMS).
- What is the Medicare star rating of Regents Point - Windcrest?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has Regents Point - Windcrest been fined?
- Medicare lists no fines for Regents Point - Windcrest.
- What did inspectors find at Regents Point - Windcrest?
- In its last three inspection cycles (December 14, 2023 to June 10, 2026), Medicare lists 37 health citations; the most serious was level E. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (December 14, 2023 to June 10, 2026), Regents Point - Windcrest had 37 health citations; the most serious was level E (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 5.12 hours per resident per day; the California average is 4.54 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: June 10, 2026 — 16 health citations
Inspections in this cycle: June 10, 2026 (standard health inspection).
Show 16 citations (levels A to F, no actual harm)
F0689 Level E
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0725 Level E
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0605 Level D
“Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.”
F0628 Level D
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0694 Level D
“Provide for the safe, appropriate administration of IV fluids for a resident when needed.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0801 Level D
“Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.”
F0814 Level D
“Dispose of garbage and refuse properly.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0849 Level D
“Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Previous cycle: May 15, 2025 — 15 health citations
Inspections in this cycle: November 22, 2024 (complaint investigation); May 15, 2025 (standard health inspection).
Show 15 citations (levels A to F, no actual harm)
F0700 Level E
“Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.”
F0804 Level E
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0909 Level E
“Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0694 Level D
“Provide for the safe, appropriate administration of IV fluids for a resident when needed.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
F0838 Level D
“Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0557 Level B
“Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.”
F0842 Level B
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0656 Level B
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
Earlier cycle: May 3, 2024 — 6 health citations
Inspections in this cycle: December 14, 2023 (complaint investigation); May 3, 2024 (standard health inspection).
Show 6 citations (levels A to F, no actual harm)
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0644 Level D
“Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (8)
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0363 Level D
“Install corridor and hallway doors that block smoke.”
K0531 Level D
“Have elevators that firefighters can control in the event of a fire.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0541 Level D
“Install properly constructed and protected linen or trash chutes.”
K0700 Level D
“Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.”
K0761 Level D
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
E0015 Level C
“Address subsistence needs for staff and patients.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | California | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.95 | 0.68 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.28 | 1.20 | 0.86 |
| Nurse aide hours per resident per day | 2.89 | 2.66 | 2.35 |
| Total nurse staff hours per resident per day | 5.12 | 4.54 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 4.79 | 4.10 | 3.43 |
| RN hours per resident per day on the weekend | 0.72 | 0.52 | 0.48 |
| Nursing staff turnover (per year) | 35.8% | 36.6% | 45.3% |
| RN turnover (per year) | 0.0% | 37.8% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 17 nursing homes: Humangood.
Legal business name: Humangood Socal.
Owners and managers Medicare lists (4)
| Name | Role | Share | Since |
|---|---|---|---|
| Humangood | Indirect owner | — | May 1, 2016 |
| Humangood Socal | Indirect owner | — | February 2, 1988 |
| Humangood Norcal | Management company (operational or managerial control) | NOT APPLICABLE | February 2, 1988 |
| Humangood Socal | Management company (operational or managerial control) | NOT APPLICABLE | February 2, 1988 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 59 |
| Average residents per day | 45.8 |
| Takes part in | Medicare and Medicaid |
| Ownership | Non-profit – corporation |
| Group or chain (affiliated entity) | Humangood |
| Legal business name | Humangood Socal |
| First approved by Medicare/Medicaid | 1988-02-04 |
| Part of a continuing care retirement community | Yes |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 19191 Harvard Avenue, Irvine, CA 92612 |
| County | Orange County |
| State | California |
| Phone | (949) 509‑2274 |
| CMS Certification Number | 555295 |
| Name in Medicare records | REGENTS POINT - WINDCREST |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Newport Subacute Healthcare Center4.1 mi · Costa Mesa, CA · 1 of 5 stars
- Victoria Healthcare and Rehabilitation Center4.6 mi · Costa Mesa, CA · 4 of 5 stars
- Plaza Healthcare Center4.9 mi · Santa Ana, CA · 1 of 5 stars
- South Coast Post Acute5.3 mi · Santa Ana, CA · 2 of 5 stars
- South Coast Global Medical Center D/P SNF5.4 mi · Santa Ana, CA · 3 of 5 stars
Nearest hospital emergency rooms
- Coastal Communities Hospital5.2 mi · Santa Ana, CA · Acute Care Hospital
- Foothill Regional Medical Center5.5 mi · Tustin, CA · Acute Care Hospital
- Hoag Memorial Hospital Presbyterian6.0 mi · Newport Beach, CA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13