Quick answers
- Where is Penfield Place?
- 1700 Penfield Road, Penfield, NY 14526, in Monroe County, New York.
- What is the phone number of Penfield Place?
- (585) 586-7433, as listed by Medicare (CMS).
- What is the Medicare star rating of Penfield Place?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has Penfield Place been fined?
- Medicare lists no fines for Penfield Place.
- What did inspectors find at Penfield Place?
- In its last three inspection cycles (February 10, 2022 to January 31, 2025), Medicare lists 9 health citations; the most serious was level E. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (February 10, 2022 to January 31, 2025), Penfield Place had 9 health citations; the most serious was level E (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 4.52 hours per resident per day; the New York average is 3.69 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: January 31, 2025 — 2 health citations
Inspections in this cycle: January 31, 2025 (standard health inspection).
Show 2 citations (levels A to F, no actual harm)
F0554 Level D
“Allow residents to self-administer drugs if determined clinically appropriate.”
F0656 Level B
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
Previous cycle: May 10, 2023 — 4 health citations
Inspections in this cycle: May 10, 2023 (standard health inspection).
Show 4 citations (levels A to F, no actual harm)
F0689 Level E
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
Earlier cycle: February 10, 2022 — 3 health citations
Inspections in this cycle: February 10, 2022 (standard health inspection).
Show 3 citations (levels A to F, no actual harm)
F0610 Level D
“Respond appropriately to all alleged violations.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0757 Level D
“Ensure each resident’s drug regimen must be free from unnecessary drugs.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (12)
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0712 Level E
“Have simulated fire drills held at unexpected times.”
K0918 Level E
“Have generator or other power source capable of supplying service within 10 seconds.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
K0211 Level E
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0372 Level E
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0324 Level D
“Provide properly protected cooking facilities.”
K0761 Level D
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
E0037 Level C
“Establish staff and initial training requirements.”
K0901 Level C
“Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.”
K0918 Level C
“Have generator or other power source capable of supplying service within 10 seconds.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | New York | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.69 | 0.73 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.30 | 0.76 | 0.86 |
| Nurse aide hours per resident per day | 2.53 | 2.20 | 2.35 |
| Total nurse staff hours per resident per day | 4.52 | 3.69 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.88 | 3.20 | 3.43 |
| RN hours per resident per day on the weekend | 0.45 | 0.49 | 0.48 |
| Nursing staff turnover (per year) | 54.9% | 40.3% | 45.3% |
| RN turnover (per year) | 33.3% | 39.6% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 13 nursing homes: Hurlbut Care.
Legal business name: Penfield Place, LLC.
Owners and managers Medicare lists (1)
| Name | Role | Share | Since |
|---|---|---|---|
| Hurlbut, Robert | Direct owner | NOT APPLICABLE | April 1, 2007 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 48 |
| Average residents per day | 44.2 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – individual |
| Group or chain (affiliated entity) | Hurlbut Care |
| Legal business name | Penfield Place, LLC |
| First approved by Medicare/Medicaid | 1974-02-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 1700 Penfield Road, Penfield, NY 14526 |
| County | Monroe County |
| State | New York |
| Phone | (585) 586‑7433 |
| CMS Certification Number | 335407 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- The Friendly Home2.1 mi · Rochester, NY · 4 of 5 stars
- Fairport Skilled Nursing and Rehab2.6 mi · Fairport, NY · 3 of 5 stars
- Highlands Living Center3.1 mi · Pittsford, NY · 2 of 5 stars
- Blossom Health Care Center Inc.3.3 mi · Rochester, NY · 1 of 5 stars
- Aaron Manor Rehabilitation and Nursing Center4.0 mi · Fairport, NY · 5 of 5 stars
Nearest hospital emergency rooms
- Highland Hospital6.1 mi · Rochester, NY · Acute Care Hospital
- Rochester Psychiatric Center6.5 mi · Rochester, NY · Psychiatric Hospital
- Rochester General Hospital6.5 mi · Rochester, NY · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13