Quick answers
- Where is Palm Terrace Care Center?
- 11162 Palm Terrace Lane, Riverside, CA 92505, in Riverside County, California.
- What is the phone number of Palm Terrace Care Center?
- (951) 687-7330, as listed by Medicare (CMS).
- What is the Medicare star rating of Palm Terrace Care Center?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has Palm Terrace Care Center been fined?
- Medicare lists no fines for Palm Terrace Care Center.
- What did inspectors find at Palm Terrace Care Center?
- In its last three inspection cycles (May 25, 2023 to July 13, 2026), Medicare lists 27 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (May 25, 2023 to July 13, 2026), Palm Terrace Care Center had 27 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 4.67 hours per resident per day; the California average is 4.54 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: May 16, 2025 — 15 health citations
Inspections in this cycle: May 16, 2025 (standard health inspection); April 8, 2026 (complaint investigation); July 13, 2026 (complaint investigation).
Show 15 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0925 Level F
“Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.”
F0558 Level E
“Reasonably accommodate the needs and preferences of each resident.”
F0725 Level E
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0607 Level D
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0685 Level D
“Assist a resident in gaining access to vision and hearing services.”
F0790 Level D
“Provide routine and 24-hour emergency dental care for each resident.”
F0810 Level D
“Provide special eating equipment and utensils for residents who need them and appropriate assistance.”
Previous cycle: May 10, 2024 — 8 health citations
Inspections in this cycle: May 10, 2024 (standard health inspection).
Show 8 citations (levels A to F, no actual harm)
F0802 Level F
“Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.”
F0755 Level E
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0805 Level E
“Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0806 Level D
“Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.”
F0808 Level D
“Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Earlier cycle: May 25, 2023 — 4 health citations
Inspections in this cycle: May 25, 2023 (standard health inspection).
Show 4 citations (levels A to F, no actual harm)
F0684 Level E
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (42)
E0007 Level F
“Address patient/client population and determine types of services needed.”
E0036 Level F
“Establish emergency prep training and testing.”
E0039 Level F
“Conduct testing and exercise requirements.”
K0363 Level F
“Install corridor and hallway doors that block smoke.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0324 Level E
“Provide properly protected cooking facilities.”
K0161 Level D
“Use approved construction type or materials.”
K0293 Level D
“Have properly located and lighted "Exit" signs.”
K0325 Level D
“Have properly installed hallway dispensers for alcohol-based hand rub.”
K0345 Level D
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0351 Level D
“Install an approved automatic sprinkler system.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0374 Level D
“Install smoke barrier doors that can resist smoke for at least 20 minutes.”
K0912 Level D
“Have power receptacles that are properly grounded.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
K0161 Level D
“Use approved construction type or materials.”
K0324 Level D
“Provide properly protected cooking facilities.”
K0926 Level C
“Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.”
E0031 Level E
“Provide emergency officials' contact information.”
E0039 Level E
“Conduct testing and exercise requirements.”
E0041 Level E
“Implement emergency and standby power systems.”
K0324 Level E
“Provide properly protected cooking facilities.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0355 Level E
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0918 Level E
“Have generator or other power source capable of supplying service within 10 seconds.”
E0006 Level D
“Conduct risk assessment and an All-Hazards approach.”
E0030 Level D
“List the names and contact information of those in the facility.”
K0161 Level D
“Use approved construction type or materials.”
K0345 Level D
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0351 Level D
“Install an approved automatic sprinkler system.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0911 Level F
“Meet requirements for the installation and maintenance of electrical systems.”
K0211 Level E
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0355 Level E
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0741 Level E
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
E0006 Level D
“Conduct risk assessment and an All-Hazards approach.”
E0039 Level D
“Conduct testing and exercise requirements.”
K0324 Level D
“Provide properly protected cooking facilities.”
K0346 Level D
“Follow proper procedures when the fire alarm was out of service for more than 4 hours.”
K0354 Level D
“Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.”
2 more fire safety citations are not listed here.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | California | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.50 | 0.68 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.35 | 1.20 | 0.86 |
| Nurse aide hours per resident per day | 2.81 | 2.66 | 2.35 |
| Total nurse staff hours per resident per day | 4.67 | 4.54 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.98 | 4.10 | 3.43 |
| RN hours per resident per day on the weekend | 0.26 | 0.52 | 0.48 |
| Nursing staff turnover (per year) | 42.7% | 36.6% | 45.3% |
| RN turnover (per year) | 62.5% | 37.8% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 347 nursing homes: The Ensign Group.
Legal business name: Goldenstar Healthcare Inc.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 71 |
| Average residents per day | 64.2 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | The Ensign Group |
| Legal business name | Goldenstar Healthcare Inc |
| First approved by Medicare/Medicaid | 1989-04-21 |
| Resident and family councils | None |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 11162 Palm Terrace Lane, Riverside, CA 92505 |
| County | Riverside County |
| State | California |
| Phone | (951) 687‑7330 |
| CMS Certification Number | 555365 |
| Name in Medicare records | PALM TERRACE CARE CENTER |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Arlington Gardens Care Center2.7 mi · Riverside, CA · 3 of 5 stars
- Riverside Postacute Care2.7 mi · Riverside, CA
- Citrus Grove Post Acute2.9 mi · Riverside, CA · 2 of 5 stars
- Riverwalk Post Acute3.1 mi · Riverside, CA · 3 of 5 stars
- Alta Vista Healthcare & Wellness Centre3.5 mi · Riverside, CA · 4 of 5 stars
Nearest hospital emergency rooms
- Kaiser Foundation Hospital, Riverside2.6 mi · Riverside, CA · Acute Care Hospital
- Parkview Community Hospital Medical Center3.5 mi · Riverside, CA · Acute Care Hospital
- Corona Regional Medical Center5.8 mi · Corona, CA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13