Quick answers
- Where is Citrus Grove Post Acute?
- 9025 Colorado Avenue, Riverside, CA 92503, in Riverside County, California.
- What is the phone number of Citrus Grove Post Acute?
- (951) 688-3643, as listed by Medicare (CMS).
- What is the Medicare star rating of Citrus Grove Post Acute?
- Medicare overall rating: 2 out of 5 stars (CMS data updated 2026-10-01).
- Has Citrus Grove Post Acute been fined?
- Medicare lists no fines for Citrus Grove Post Acute.
- What did inspectors find at Citrus Grove Post Acute?
- In its last three inspection cycles (July 12, 2023 to August 4, 2026), Medicare lists 66 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (July 12, 2023 to August 4, 2026), Citrus Grove Post Acute had 66 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.93 hours per resident per day; the California average is 4.54 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: December 11, 2025 — 22 health citations
Inspections in this cycle: December 11, 2025 (standard health inspection); December 17, 2025 (complaint investigation); December 31, 2025 (complaint investigation); March 4, 2026 (complaint investigation); March 19, 2026 (complaint investigation); June 25, 2026 (complaint investigation); July 8, 2026 (complaint investigation); August 4, 2026 (complaint investigation).
Show 22 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0687 Level E
“Provide appropriate foot care.”
F0550 Level E
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0908 Level D
“Keep all essential equipment working safely.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0627 Level D
“Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.”
F0627 Level D
“Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0628 Level D
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0756 Level D
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0911 Level B
“Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.”
Previous cycle: October 17, 2024 — 23 health citations
Inspections in this cycle: October 17, 2024 (standard health inspection); January 21, 2025 (complaint investigation); February 19, 2025 (complaint investigation); March 4, 2025 (complaint investigation); May 12, 2025 (complaint investigation); June 20, 2025 (complaint investigation); August 15, 2025 (complaint investigation).
Show 23 citations (levels A to F, no actual harm)
F0658 Level E
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0700 Level E
“Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.”
F0554 Level E
“Allow residents to self-administer drugs if determined clinically appropriate.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0802 Level E
“Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0805 Level D
“Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0698 Level D
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0732 Level D
“Post nurse staffing information every day.”
F0806 Level D
“Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0813 Level D
“Have a policy regarding use and storage of foods brought to residents by family and other visitors.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0919 Level D
“Make sure that a working call system is available in each resident's bathroom and bathing area.”
F0911 Level B
“Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.”
Earlier cycle: July 12, 2023 — 21 health citations
Inspections in this cycle: July 12, 2023 (standard health inspection); October 4, 2023 (complaint investigation); October 26, 2023 (complaint investigation); October 26, 2023 (infection control inspection); November 7, 2023 (complaint investigation); November 20, 2023 (complaint investigation); January 16, 2024 (complaint investigation); July 23, 2024 (complaint investigation).
Show 21 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0921 Level E
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
F0684 Level E
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0558 Level E
“Reasonably accommodate the needs and preferences of each resident.”
F0759 Level E
“Ensure medication error rates are not 5 percent or greater.”
F0802 Level E
“Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.”
F0803 Level E
“Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.”
F0804 Level E
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0551 Level D
“Give the resident's representative the ability to exercise the resident's rights.”
F0849 Level D
“Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0679 Level D
“Provide activities to meet all resident's needs.”
F0697 Level D
“Provide safe, appropriate pain management for a resident who requires such services.”
F0814 Level D
“Dispose of garbage and refuse properly.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0911 Level D
“Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (11)
K0921 Level E
“Ensure that testing and maintenance of electrical equipment is performed.”
K0700 Level D
“Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0355 Level D
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0923 Level D
“Have proper medical gas storage and administration areas.”
E0031 Level D
“Provide emergency officials' contact information.”
E0039 Level D
“Conduct testing and exercise requirements.”
K0211 Level D
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0363 Level D
“Install corridor and hallway doors that block smoke.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | California | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.28 | 0.68 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.16 | 1.20 | 0.86 |
| Nurse aide hours per resident per day | 2.48 | 2.66 | 2.35 |
| Total nurse staff hours per resident per day | 3.93 | 4.54 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.62 | 4.10 | 3.43 |
| RN hours per resident per day on the weekend | 0.23 | 0.52 | 0.48 |
| Nursing staff turnover (per year) | 40.4% | 36.6% | 45.3% |
| RN turnover (per year) | 81.8% | 37.8% | 42.5% |
| Administrators who left in the last year | 2.0 | 0.4 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 22 nursing homes: Windsor.
Legal business name: Windsor Cypress Gardens Healthcare, LLC.
Owners and managers Medicare lists (2)
| Name | Role | Share | Since |
|---|---|---|---|
| Antelope Holdings I, LLC | Direct owner | 100% | June 30, 2023 |
| Newgen Administrative Services, LLC | Management company (operational or managerial control) | NOT APPLICABLE | June 30, 2023 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 120 |
| Average residents per day | 110.9 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Windsor |
| Legal business name | Windsor Cypress Gardens Healthcare, LLC |
| First approved by Medicare/Medicaid | 1971-11-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 9025 Colorado Avenue, Riverside, CA 92503 |
| County | Riverside County |
| State | California |
| Phone | (951) 688‑3643 |
| CMS Certification Number | 056315 |
| Name in Medicare records | CITRUS GROVE POST ACUTE |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Alta Vista Healthcare & Wellness Centre0.9 mi · Riverside, CA · 4 of 5 stars
- Villa Health Care Center1.0 mi · Riverside, CA · 5 of 5 stars
- Riverwalk Post Acute1.2 mi · Riverside, CA · 3 of 5 stars
- Mission Care Center1.2 mi · Riverside, CA · 5 of 5 stars
- Woodcrest Post Acute & Rehabilitation1.7 mi · Riverside, CA · 3 of 5 stars
Nearest hospital emergency rooms
- Parkview Community Hospital Medical Center1.0 mi · Riverside, CA · Acute Care Hospital
- Kaiser Foundation Hospital, Riverside2.4 mi · Riverside, CA · Acute Care Hospital
- Riverside Community Hospital4.9 mi · Riverside, CA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13