Quick answers
- Where is Otterbein Sunset House?
- 4020 Indian Rd, Toledo, OH 43606, in Lucas County, Ohio.
- What is the phone number of Otterbein Sunset House?
- (419) 536-4645, as listed by Medicare (CMS).
- What is the Medicare star rating of Otterbein Sunset House?
- Medicare overall rating: 3 out of 5 stars (CMS data updated 2026-10-01).
- Has Otterbein Sunset House been fined?
- Medicare lists no fines for Otterbein Sunset House.
- What did inspectors find at Otterbein Sunset House?
- In its last three inspection cycles (September 5, 2019 to May 1, 2025), Medicare lists 24 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (September 5, 2019 to May 1, 2025), Otterbein Sunset House had 24 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 4.30 hours per resident per day; the Ohio average is 3.71 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: May 1, 2025 — 8 health citations
Inspections in this cycle: May 1, 2025 (standard health inspection).
Show 8 citations (levels A to F, no actual harm)
F0727 Level F
“Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.”
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0921 Level F
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0756 Level D
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0757 Level D
“Ensure each resident’s drug regimen must be free from unnecessary drugs.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
Previous cycle: August 25, 2022 — 6 health citations
Inspections in this cycle: August 25, 2022 (standard health inspection); October 30, 2024 (complaint investigation).
Show 6 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
Earlier cycle: September 5, 2019 — 10 health citations
Inspections in this cycle: September 5, 2019 (standard health inspection); January 22, 2024 (complaint investigation); April 1, 2024 (complaint investigation); June 24, 2024 (complaint investigation).
Show 10 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0803 Level F
“Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0620 Level D
“Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0561 Level D
“Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.”
F0582 Level D
“Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.”
F0679 Level D
“Provide activities to meet all resident's needs.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (13)
K0223 Level F
“Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0271 Level F
“Have exits that are accessible at all times.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0372 Level F
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0223 Level E
“Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.”
K0345 Level C
“Have approved installation, maintenance and testing program for fire alarm systems.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Ohio | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 1.31 | 0.64 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.84 | 0.95 | 0.86 |
| Nurse aide hours per resident per day | 2.15 | 2.12 | 2.35 |
| Total nurse staff hours per resident per day | 4.30 | 3.71 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.76 | 3.29 | 3.43 |
| RN hours per resident per day on the weekend | 0.66 | 0.43 | 0.48 |
| Nursing staff turnover (per year) | 54.8% | 49.0% | 45.3% |
| RN turnover (per year) | 80.0% | 44.4% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.6 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 20 nursing homes: Otterbein Seniorlife.
Legal business name: Sunset Retirement Communities Inc.
Owners and managers Medicare lists (4)
| Name | Role | Share | Since |
|---|---|---|---|
| Otterbein LSC LLC | Direct owner | 100% | January 1, 2016 |
| Otterbein Home | Indirect owner | 100% | December 1, 2021 |
| Functional Pathways of Tennessee LLC | Management company (operational or managerial control) | NOT APPLICABLE | December 1, 2021 |
| Otterbein Home | Management company (operational or managerial control) | NOT APPLICABLE | December 1, 2021 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 24 |
| Average residents per day | 21.2 |
| Takes part in | Medicare and Medicaid |
| Ownership | Non-profit – corporation |
| Group or chain (affiliated entity) | Otterbein Seniorlife |
| Legal business name | Sunset Retirement Communities Inc |
| First approved by Medicare/Medicaid | 1997-12-17 |
| Part of a continuing care retirement community | Yes |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 4020 Indian Rd, Toledo, OH 43606 |
| County | Lucas County |
| State | Ohio |
| Phone | (419) 536‑4645 |
| CMS Certification Number | 366148 |
| Name in Medicare records | OTTERBEIN SUNSET HOUSE |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Park Terrace Rehabilitation Center1.5 mi · Toledo, OH · 1 of 5 stars
- Divine Rehabilitation and Nursing at Toledo1.6 mi · Toledo, OH
- Ayden Healthcare of Toledo1.7 mi · Toledo, OH · 2 of 5 stars
- Continuing Healthcare of Toledo2.8 mi · Toledo, OH · 2 of 5 stars
- Franciscan Care Center Sylvania3.0 mi · Toledo, OH · 2 of 5 stars
Nearest hospital emergency rooms
- ProMedica Toledo Hospital2.3 mi · Toledo, OH · Acute Care Hospital
- University of Toledo Medical Center3.6 mi · Toledo, OH · Acute Care Hospital
- Northwest Ohio Psychiatric Hospital4.0 mi · Toledo, OH · Psychiatric Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13