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Nursing home

Otterbein Springboro

Centerville, Ohio · Warren County

  • 9320 Avalon Circle, Centerville, OH 45458 · Directions
  • (937) 885‑5426
  • Medicare overall rating: 4 of 5 starsMedicare overall rating
  • Ownership: Non-profit – corporation
  • 25 health citations in its last 3 inspection cycles (most serious: level F). See the inspection record

Summary

Otterbein Springboro is a Medicare-certified nursing home in Centerville, Ohio, with 60 certified beds. Medicare overall rating: 4 of 5 stars. Most recent standard health inspection: 2026-04-30, with 9 health deficiencies. Ownership: non-profit – corporation. Source: Medicare (CMS) Provider Information, data updated 2026-10-01.

What is a nursing home?

A nursing home (skilled nursing facility) gives 24-hour nursing care and help with daily activities. Some people stay for a short time to recover after a hospital stay (rehabilitation); others live there long term. The homes listed here are certified by Medicare and/or Medicaid and inspected by the state.

Official Medicare data

Everything on this page comes from Medicare (CMS) data updated 2026-10-01. It is information, not a recommendation. Call the nursing home and visit before you decide, and talk with your doctor.

In a medical emergency, call 911.

At a glance

Medicare overall rating: 4 of 5 starsMedicare overall rating
60Certified beds
Health inspections: 3 of 5 starsHealth inspections

Quick answers

Where is Otterbein Springboro?
9320 Avalon Circle, Centerville, OH 45458, in Warren County, Ohio.
What is the phone number of Otterbein Springboro?
(937) 885-5426, as listed by Medicare (CMS).
What is the Medicare star rating of Otterbein Springboro?
Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
Has Otterbein Springboro been fined?
Medicare lists no fines for Otterbein Springboro.
What did inspectors find at Otterbein Springboro?
In its last three inspection cycles (November 14, 2019 to April 30, 2026), Medicare lists 25 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).

Medicare ratings, explained

Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.

Overall rating
Overall rating: 4 of 5 stars
Medicare’s summary of the three ratings below, from 1 star (much below average) to 5 stars (much above average).
Health inspections
Health inspections: 3 of 5 stars
Based on state health inspections and complaint investigations of about the last three years, compared with other nursing homes in the same state.
Staffing
Staffing: 4 of 5 stars
Based on how many hours nurses and aides spend with each resident per day (from payroll records) and how often staff leave.
Quality of resident care
Quality of resident care: 5 of 5 stars
Based on how residents do on measures such as falls with injury, pressure sores, getting better at moving around and going back to the hospital.
Short-stay residents (rehab)
Short-stay residents (rehab): 4 of 5 stars
Quality rating for people who stay a short time, usually to recover after a hospital stay.
Long-stay residents
Long-stay residents: 5 of 5 stars
Quality rating for people who live in the nursing home.

Inspections, fines and staffing

In its last three inspection cycles (November 14, 2019 to April 30, 2026), Otterbein Springboro had 25 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 4.31 hours per resident per day; the Ohio average is 3.71 and the national average is 3.90.

Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.

Inspection history: last three cycles

State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.

What the letters A to L mean
Scope and severity letters
SeriousnessIsolated (a few residents)Pattern (some)Widespread (many)
No actual harm, potential for minimal harmABC
No actual harm, potential for more than minimal harmDEF
Actual harm to residentsGHI
Immediate jeopardy to resident health or safetyJKL

Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.

Most recent cycle: April 30, 2026 — 9 health citations

Inspections in this cycle: April 30, 2026 (standard health inspection).

Show 9 citations (levels A to F, no actual harm)
  • F0761 Level E April 30, 2026 · corrected June 4, 2026

    “Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”

  • F0803 Level E April 30, 2026 · corrected June 4, 2026

    “Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.”

  • F0812 Level E April 30, 2026 · corrected June 4, 2026

    “Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”

  • F0569 Level D April 30, 2026 · corrected June 4, 2026

    “Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.”

  • F0656 Level D April 30, 2026 · corrected June 4, 2026

    “Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”

  • F0657 Level D April 30, 2026 · corrected June 4, 2026

    “Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”

  • F0760 Level D April 30, 2026 · corrected June 4, 2026

    “Ensure that residents are free from significant medication errors.”

  • F0880 Level D April 30, 2026 · corrected June 4, 2026

    “Provide and implement an infection prevention and control program.”

  • F0883 Level D April 30, 2026 · corrected June 4, 2026

    “Develop and implement policies and procedures for flu and pneumonia vaccinations.”

Previous cycle: October 18, 2022 — 3 health citations

Inspections in this cycle: October 18, 2022 (standard health inspection); September 23, 2025 (complaint investigation).

Show 3 citations (levels A to F, no actual harm)
  • F0812 Level F October 18, 2022 · corrected December 6, 2022

    “Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”

  • F0689 Level E September 23, 2025 · from a complaint · corrected November 26, 2025

    “Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”

  • F0656 Level D October 18, 2022 · corrected December 6, 2022

    “Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”

Earlier cycle: November 14, 2019 — 13 health citations

Inspections in this cycle: November 14, 2019 (standard health inspection).

Show 13 citations (levels A to F, no actual harm)
  • F0730 Level F November 14, 2019 · corrected December 13, 2019

    “Observe each nurse aide's job performance and give regular training.”

  • F0758 Level E November 14, 2019 · corrected December 13, 2019

    “Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”

  • F0812 Level E November 14, 2019 · corrected December 13, 2019

    “Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”

  • F0646 Level D November 14, 2019 · corrected December 13, 2019

    “Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.”

  • F0656 Level D November 14, 2019 · corrected December 13, 2019

    “Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”

  • F0658 Level D November 14, 2019 · corrected December 13, 2019

    “Ensure services provided by the nursing facility meet professional standards of quality.”

  • F0684 Level D November 14, 2019 · corrected December 13, 2019

    “Provide appropriate treatment and care according to orders, resident’s preferences and goals.”

  • F0690 Level D November 14, 2019 · corrected December 13, 2019

    “Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”

  • F0710 Level D November 14, 2019 · corrected December 13, 2019

    “Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.”

  • F0711 Level D November 14, 2019 · corrected December 13, 2019

    “Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.”

  • F0756 Level D November 14, 2019 · corrected December 13, 2019

    “Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”

  • F0791 Level D November 14, 2019 · corrected December 13, 2019

    “Provide or obtain dental services for each resident.”

  • F0803 Level D November 14, 2019 · corrected December 13, 2019

    “Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.”

Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.

Full inspection reports on Medicare Care Compare →

Fire safety citations (11)
  • K0211 Level F October 18, 2022 · corrected December 6, 2022

    “Keep aisles, corridors, and exits free of obstruction in case of emergency.”

  • K0346 Level F October 18, 2022 · corrected December 6, 2022

    “Follow proper procedures when the fire alarm was out of service for more than 4 hours.”

  • K0354 Level F October 18, 2022 · corrected December 6, 2022

    “Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.”

  • K0521 Level F October 18, 2022 · corrected December 6, 2022

    “Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”

  • K0711 Level F October 18, 2022 · corrected December 6, 2022

    “Provide a written emergency evacuation plan.”

  • K0321 Level E October 18, 2022 · corrected December 6, 2022

    “Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”

  • K0920 Level E October 18, 2022 · corrected December 6, 2022

    “Ensure proper usage of power strips and extension cords.”

  • K0923 Level E October 18, 2022 · corrected December 6, 2022

    “Have proper medical gas storage and administration areas.”

  • K0232 Level E November 14, 2019 · corrected December 13, 2019

    “Have corridors or aisles that are unobstructed and are at least 8 feet in width.”

  • K0753 Level E November 14, 2019 · corrected December 13, 2019

    “Have restrictions on the use of highly flammable decorations.”

  • K0923 Level E November 14, 2019 · corrected December 13, 2019

    “Have proper medical gas storage and administration areas.”

Staffing

Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.

MeasureThis homeOhioNational
Registered nurse (RN) hours per resident per day0.650.640.69
Licensed practical nurse (LPN) hours per resident per day0.670.950.86
Nurse aide hours per resident per day2.992.122.35
Total nurse staff hours per resident per day4.313.713.90
Total nurse staff hours per resident per day on the weekend4.143.293.43
RN hours per resident per day on the weekend0.330.430.48
Nursing staff turnover (per year)37.2%49.0%45.3%
RN turnover (per year)25.0%44.4%42.5%
Administrators who left in the last year0.00.60.5

Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.

Owners and operator

Part of a group of 20 nursing homes: Otterbein Seniorlife.

Legal business name: Otterbein Clearcreek LLC.

Owners and managers Medicare lists (5)
NameRoleShareSince
Otterbein HomeDirect owner—December 1, 2021
Otterbein Neighborhoods, LLCDirect owner—January 1, 2016
Otterbein HomeIndirect owner100%December 1, 2021
Functional Pathways of Tennessee LLCManagement company (operational or managerial control)NOT APPLICABLEDecember 1, 2018
Otterbein HomeManagement company (operational or managerial control)NOT APPLICABLEDecember 1, 2021

Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.

Compare with other nursing homes

Key facts

TypeNursing home
Certified beds60
Average residents per day58.2
Takes part inMedicare and Medicaid
OwnershipNon-profit – corporation
Group or chain (affiliated entity)Otterbein Seniorlife
Legal business nameOtterbein Clearcreek LLC
First approved by Medicare/Medicaid2008-11-10
Resident and family councilsResident council
Sprinklers in all required areasYes
Changed ownership in the last 12 monthsNo
Address9320 Avalon Circle, Centerville, OH 45458
CountyWarren County
StateOhio
Phone(937) 885‑5426
CMS Certification Number366368
Name in Medicare recordsOTTERBEIN SPRINGBORO
CorrectionsReport an error or suggest an update →

What to ask when you call or visit

A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.

  • Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
  • Can you see the latest state inspection report? Ask how any problems found were fixed.
  • How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
  • Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
  • What therapy (physical, occupational, speech) is offered, and how many days a week?
  • Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
  • What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
  • Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
  • Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
  • Visit more than once, including at a mealtime or in the evening, without an appointment.

Other nursing homes nearby

By straight-line distance (not driving distance).

Nearest hospital emergency rooms

Sources

  1. Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
  2. Medicare Care Compare — official Medicare profile of this provider
  3. Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
  4. Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
  5. Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
  6. Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
  7. State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
  8. Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
  9. Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
  10. Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13