Quick answers
- Where is Otterbein Springboro?
- 9320 Avalon Circle, Centerville, OH 45458, in Warren County, Ohio.
- What is the phone number of Otterbein Springboro?
- (937) 885-5426, as listed by Medicare (CMS).
- What is the Medicare star rating of Otterbein Springboro?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has Otterbein Springboro been fined?
- Medicare lists no fines for Otterbein Springboro.
- What did inspectors find at Otterbein Springboro?
- In its last three inspection cycles (November 14, 2019 to April 30, 2026), Medicare lists 25 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (November 14, 2019 to April 30, 2026), Otterbein Springboro had 25 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 4.31 hours per resident per day; the Ohio average is 3.71 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: April 30, 2026 — 9 health citations
Inspections in this cycle: April 30, 2026 (standard health inspection).
Show 9 citations (levels A to F, no actual harm)
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0803 Level E
“Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0569 Level D
“Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
Previous cycle: October 18, 2022 — 3 health citations
Inspections in this cycle: October 18, 2022 (standard health inspection); September 23, 2025 (complaint investigation).
Show 3 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0689 Level E
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
Earlier cycle: November 14, 2019 — 13 health citations
Inspections in this cycle: November 14, 2019 (standard health inspection).
Show 13 citations (levels A to F, no actual harm)
F0730 Level F
“Observe each nurse aide's job performance and give regular training.”
F0758 Level E
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0646 Level D
“Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0710 Level D
“Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.”
F0711 Level D
“Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.”
F0756 Level D
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
F0791 Level D
“Provide or obtain dental services for each resident.”
F0803 Level D
“Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (11)
K0211 Level F
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0346 Level F
“Follow proper procedures when the fire alarm was out of service for more than 4 hours.”
K0354 Level F
“Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.”
K0521 Level F
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0711 Level F
“Provide a written emergency evacuation plan.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
K0923 Level E
“Have proper medical gas storage and administration areas.”
K0232 Level E
“Have corridors or aisles that are unobstructed and are at least 8 feet in width.”
K0753 Level E
“Have restrictions on the use of highly flammable decorations.”
K0923 Level E
“Have proper medical gas storage and administration areas.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Ohio | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.65 | 0.64 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.67 | 0.95 | 0.86 |
| Nurse aide hours per resident per day | 2.99 | 2.12 | 2.35 |
| Total nurse staff hours per resident per day | 4.31 | 3.71 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 4.14 | 3.29 | 3.43 |
| RN hours per resident per day on the weekend | 0.33 | 0.43 | 0.48 |
| Nursing staff turnover (per year) | 37.2% | 49.0% | 45.3% |
| RN turnover (per year) | 25.0% | 44.4% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.6 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 20 nursing homes: Otterbein Seniorlife.
Legal business name: Otterbein Clearcreek LLC.
Owners and managers Medicare lists (5)
| Name | Role | Share | Since |
|---|---|---|---|
| Otterbein Home | Direct owner | — | December 1, 2021 |
| Otterbein Neighborhoods, LLC | Direct owner | — | January 1, 2016 |
| Otterbein Home | Indirect owner | 100% | December 1, 2021 |
| Functional Pathways of Tennessee LLC | Management company (operational or managerial control) | NOT APPLICABLE | December 1, 2018 |
| Otterbein Home | Management company (operational or managerial control) | NOT APPLICABLE | December 1, 2021 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 60 |
| Average residents per day | 58.2 |
| Takes part in | Medicare and Medicaid |
| Ownership | Non-profit – corporation |
| Group or chain (affiliated entity) | Otterbein Seniorlife |
| Legal business name | Otterbein Clearcreek LLC |
| First approved by Medicare/Medicaid | 2008-11-10 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 9320 Avalon Circle, Centerville, OH 45458 |
| County | Warren County |
| State | Ohio |
| Phone | (937) 885‑5426 |
| CMS Certification Number | 366368 |
| Name in Medicare records | OTTERBEIN SPRINGBORO |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Austin Trace Health and Rehabilitation1.7 mi · Centerville, OH · 3 of 5 stars
- Hillspring Health Care & Rehab2.3 mi · Springboro, OH · 5 of 5 stars
- Centerville Health and Rehab4.5 mi · Dayton, OH · 1 of 5 stars
- St Leonard HCC4.6 mi · Centerville, OH · 4 of 5 stars
- Sycamore Trails Post Acute5.1 mi · Miamisburg, OH · 4 of 5 stars
Nearest hospital emergency rooms
- Kettering Health Miamisburg5.9 mi · Miamisburg, OH · Acute Care Hospital
- Atrium Medical Center8.5 mi · Franklin, OH · Acute Care Hospital
- Kettering Health Main Campus8.6 mi · Kettering, OH · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13