Quick answers
- Where is Otterbein Monclova?
- 5069 Otterbein Way, Monclova, OH 43542, in Lucas County, Ohio.
- What is the phone number of Otterbein Monclova?
- (419) 878-0550, as listed by Medicare (CMS).
- What is the Medicare star rating of Otterbein Monclova?
- Medicare overall rating: 2 out of 5 stars (CMS data updated 2026-10-01).
- Has Otterbein Monclova been fined?
- Medicare lists 1 fine totaling $47,171.
- What did inspectors find at Otterbein Monclova?
- In its last three inspection cycles (September 5, 2019 to December 11, 2025), Medicare lists 41 health citations; the most serious was level G. 3 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (September 5, 2019 to December 11, 2025), Otterbein Monclova had 41 health citations; the most serious was level G (actual harm to residents). 3 of them were level G or higher (actual harm or immediate jeopardy). It was fined $47,171 in total (1 fine, the latest on November 2, 2023). Nurse staffing is 4.41 hours per resident per day; the Ohio average is 3.71 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: March 27, 2025 — 14 health citations
Inspections in this cycle: March 27, 2025 (standard health inspection); December 11, 2025 (complaint investigation).
Show 14 citations (levels A to F, no actual harm)
F0803 Level E
“Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
F0561 Level D
“Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0688 Level D
“Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0921 Level D
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
Previous cycle: November 21, 2022 — 16 health citations
Inspections in this cycle: November 21, 2022 (standard health inspection); December 24, 2024 (complaint investigation); March 27, 2025 (complaint investigation); September 26, 2025 (complaint investigation).
F0692 Level G
“Provide enough food/fluids to maintain a resident's health.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 15 less serious citations (levels A to F)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0921 Level E
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0689 Level E
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0808 Level D
“Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.”
Earlier cycle: September 5, 2019 — 11 health citations
Inspections in this cycle: September 5, 2019 (standard health inspection); November 2, 2023 (complaint investigation).
F0684 Level G
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
F0686 Level G
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 9 less serious citations (levels A to F)
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0686 Level D
“Provide appropriate pressure ulcer care and prevent new ulcers from developing.”
F0693 Level D
“Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.”
F0698 Level D
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0925 Level D
“Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (24)
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0761 Level F
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0914 Level F
“Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0361 Level E
“Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.”
K0372 Level E
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0521 Level E
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0753 Level E
“Have restrictions on the use of highly flammable decorations.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
K0923 Level E
“Have proper medical gas storage and administration areas.”
K0211 Level F
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0351 Level F
“Install an approved automatic sprinkler system.”
K0363 Level F
“Install corridor and hallway doors that block smoke.”
K0711 Level F
“Provide a written emergency evacuation plan.”
E0015 Level C
“Address subsistence needs for staff and patients.”
E0006 Level F
“Conduct risk assessment and an All-Hazards approach.”
K0211 Level E
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0271 Level E
“Have exits that are accessible at all times.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0712 Level E
“Have simulated fire drills held at unexpected times.”
K0761 Level E
“To conduct inspection, testing and maintenance of fire doors by qualified individuals.”
K0923 Level E
“Have proper medical gas storage and administration areas.”
E0039 Level C
“Conduct testing and exercise requirements.”
Fines and payment denials
Total fines over about the last three years: $47,171 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| November 2, 2023 | Fine | $47,171 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Ohio | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.42 | 0.64 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.95 | 0.95 | 0.86 |
| Nurse aide hours per resident per day | 3.04 | 2.12 | 2.35 |
| Total nurse staff hours per resident per day | 4.41 | 3.71 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 4.12 | 3.29 | 3.43 |
| RN hours per resident per day on the weekend | 0.27 | 0.43 | 0.48 |
| Nursing staff turnover (per year) | 51.0% | 49.0% | 45.3% |
| RN turnover (per year) | 80.0% | 44.4% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.6 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 20 nursing homes: Otterbein Seniorlife.
Legal business name: Otterbein Monclova LLC.
Owners and managers Medicare lists (4)
| Name | Role | Share | Since |
|---|---|---|---|
| Otterbein Neighborhoods, LLC | Direct owner | 100% | January 1, 2016 |
| Otterbein Home | Indirect owner | 100% | December 1, 2021 |
| Functional Pathways of Tennessee LLC | Management company (operational or managerial control) | NOT APPLICABLE | December 1, 2018 |
| Otterbein Home | Management company (operational or managerial control) | NOT APPLICABLE | December 1, 2021 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 60 |
| Average residents per day | 53 |
| Takes part in | Medicare and Medicaid |
| Ownership | Government – federal |
| Group or chain (affiliated entity) | Otterbein Seniorlife |
| Legal business name | Otterbein Monclova LLC |
| First approved by Medicare/Medicaid | 2008-05-20 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 5069 Otterbein Way, Monclova, OH 43542 |
| County | Lucas County |
| State | Ohio |
| Phone | (419) 878‑0550 |
| CMS Certification Number | 366361 |
| Name in Medicare records | OTTERBEIN MONCLOVA |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- The Lakes of Monclova Health Campus1.1 mi · Maumee, OH · 5 of 5 stars
- Addison Heights Health and Rehabilitation Center2.0 mi · Maumee, OH · 2 of 5 stars
- Ridgewood Manor2.7 mi · Maumee, OH · 3 of 5 stars
- Elizabeth Scott Community3.2 mi · Maumee, OH · 5 of 5 stars
- Astoria Place of Waterville4.0 mi · Waterville, OH · 1 of 5 stars
Nearest hospital emergency rooms
- University of Toledo Medical Center7.3 mi · Toledo, OH · Acute Care Hospital
- Northwest Ohio Psychiatric Hospital8.3 mi · Toledo, OH · Psychiatric Hospital
- ProMedica Toledo Hospital11 mi · Toledo, OH · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13