Quick answers
- Where is Ocoee Transitional Care Center LLC?
- 2320 East Lamar Alexander Pkwy, Maryville, TN 37804, in Blount County, Tennessee.
- What is the phone number of Ocoee Transitional Care Center LLC?
- (865) 273-8300, as listed by Medicare (CMS).
- What is the Medicare star rating of Ocoee Transitional Care Center LLC?
- Medicare overall rating: 3 out of 5 stars (CMS data updated 2026-10-01).
- Has Ocoee Transitional Care Center LLC been fined?
- Medicare lists no fines for Ocoee Transitional Care Center LLC.
- What did inspectors find at Ocoee Transitional Care Center LLC?
- In its last three inspection cycles (January 15, 2020 to July 15, 2026), Medicare lists 17 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (January 15, 2020 to July 15, 2026), Ocoee Transitional Care Center LLC had 17 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 4.45 hours per resident per day; the Tennessee average is 3.82 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: July 15, 2026 — 6 health citations
Inspections in this cycle: January 22, 2026 (complaint investigation); July 15, 2026 (standard health inspection).
Show 6 citations (levels A to F, no actual harm)
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
F0867 Level D
“Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.”
Previous cycle: August 17, 2023 — 9 health citations
Inspections in this cycle: August 17, 2023 (standard health inspection).
Show 9 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0578 Level E
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0623 Level D
“Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.”
F0655 Level D
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0698 Level D
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0699 Level D
“Provide care or services that was trauma informed and/or culturally competent.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Earlier cycle: January 15, 2020 — 2 health citations
Inspections in this cycle: January 15, 2020 (standard health inspection).
Show 2 citations (levels A to F, no actual harm)
F0689 Level E
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (12)
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0225 Level E
“Have stairways and smokeproof enclosures used as exits that meet safety requirements.”
K0781 Level E
“Have restrictions on the use of portable space heaters.”
K0324 Level D
“Provide properly protected cooking facilities.”
E0001 Level F
“Establish an Emergency Preparedness Program (EP).”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0902 Level D
“Meet requirements for the installation and maintenance of medical gas and medical vacuum systems.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0324 Level D
“Provide properly protected cooking facilities.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Tennessee | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 1.22 | 0.60 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.61 | 1.08 | 0.86 |
| Nurse aide hours per resident per day | 1.62 | 2.14 | 2.35 |
| Total nurse staff hours per resident per day | 4.45 | 3.82 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.77 | 3.32 | 3.43 |
| RN hours per resident per day on the weekend | 0.60 | 0.39 | 0.48 |
| Nursing staff turnover (per year) | 54.2% | 48.6% | 45.3% |
| RN turnover (per year) | 40.9% | 43.2% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.6 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 11 nursing homes: Twin Rivers Health & Rehabilitation.
Owners and managers Medicare lists (3)
| Name | Role | Share | Since |
|---|---|---|---|
| Ocoee Foundation Inc | Management company (operational or managerial control) | NOT APPLICABLE | July 1, 2024 |
| Pioneer Consulting LLC | Management company (operational or managerial control) | NOT APPLICABLE | July 1, 2024 |
| Twin Rivers Health & Rehabilitation LLC | Management company (operational or managerial control) | NOT APPLICABLE | July 1, 2024 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 76 |
| Average residents per day | 65.3 |
| Takes part in | Medicare |
| Ownership | Non-profit – corporation |
| Group or chain (affiliated entity) | Twin Rivers Health & Rehabilitation |
| First approved by Medicare/Medicaid | 1997-10-03 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 2320 East Lamar Alexander Pkwy, Maryville, TN 37804 |
| County | Blount County |
| State | Tennessee |
| Phone | (865) 273‑8300 |
| CMS Certification Number | 445404 |
| Name in Medicare records | OCOEE TRANSITIONAL CARE CENTER LLC |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- The Waters of Maryville1.0 mi · Maryville, TN · 1 of 5 stars
- Fairpark Health and Rehabilitation1.9 mi · Maryville, TN · 4 of 5 stars
- Shannondale of Maryville Health Care Center2.4 mi · Maryville, TN · 5 of 5 stars
- Foothills Transitional Care and Rehabilitation2.9 mi · Maryville, TN · 2 of 5 stars
- Life Care Center of Blount County6.8 mi · Louisville, TN · 3 of 5 stars
Nearest hospital emergency rooms
- Blount Memorial Hospital1.2 mi · Maryville, TN · Acute Care Hospital
- University Health System, Inc13 mi · Knoxville, TN · Acute Care Hospital
- East Tennessee Childrens Hospital14 mi · Knoxville, TN · Children's Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13