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Children's Hospital

East Tennessee Childrens Hospital

Knoxville, Tennessee · Knox County · Emergency services listed

Summary

East Tennessee Childrens Hospital is a children's hospital in Knoxville, Tennessee. Medicare data lists emergency services. Its official website lists 88 services, specialties and programs. Medicare lists 1 affiliated clinicians. Source: CMS Hospital General Information, data updated 2026-07-22.

What is a children's hospital?

A hospital that treats babies, children and teenagers, with doctors and equipment made for young patients. More about hospital types

Call(865) 541‑8000 Directions Website Medicare profile
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Profile from official sources

Built from official Medicare (CMS) data and the hospital’s own website (checked 2026-11-02). Every service links to the page that lists it. Services change: call the hospital to confirm before you go.

In a medical emergency, call 911.

At a glance

YesEmergency services
Not ratedNot rated by CMSMedicare rating
152Beds (hospital website)
1Doctors and clinicians
88Services listed

Quick answers

Does East Tennessee Childrens Hospital have an emergency room?
Yes. Medicare (CMS) data lists emergency services at East Tennessee Childrens Hospital. In a medical emergency, call 911.
Where is East Tennessee Childrens Hospital?
2018 Clinch Ave SW, Knoxville, TN 37916, in Knox County, Tennessee.
What is the phone number of East Tennessee Childrens Hospital?
(865) 541-8000, as listed by Medicare (CMS).
What is the Medicare star rating of East Tennessee Childrens Hospital?
CMS does not show an overall star rating for this hospital. This is common, for example when a hospital reports too few quality measures or is not part of the rating program.

Specialties and care areas[4][6][9]

Conditions treated[9]

  • Cystic fibrosis
  • Chest wall deformities
  • Diabetes
  • Cancer
  • Blood diseases
  • Infectious diseases
  • Obesity
  • Skin diseases
  • Metabolic diseases
  • Cleft lip and palate
  • Acute illnesses and injuries
  • Critically ill or premature newborns

Treatments[4][5][9][10]

  • Pediatric emergency care
  • Pediatric intensive care
  • Neonatal intensive care
  • Critical care transport
  • Rehabilitation therapy
  • Home health care
  • Sedation
  • Urgent care
  • Child life services

Procedures[9]

Programs and centers[4][7][9][10][11]

  • Neonatal Intensive Care Unit (NICU)
  • Pediatric Intensive Care Unit (PICU)
  • Haslam Family Neonatal Intensive Care Unit (NICU)
  • Goody's Pediatric Intensive Care Unit (PICU)
  • Pilot Emergency Care Center
  • Comprehensive Regional Pediatric Center (state-designated)
  • Rehabilitation Center
  • Sleep Medicine Center
  • Home Health Department
  • Child Life Services
  • Healthy Kids injury prevention program
  • Cleft palate team
  • Cystic fibrosis care center
  • Neurosciences Center
  • Pediatric residency program
  • Urgent care centers

Emergency care (hospital website)[6][7]

Emergency roomYes
Open 24/7Yes

Visiting and practical information

VisitingGeneral inpatient units 8 a.m.-10 p.m. daily; parents/caregivers may stay 24 hours. NICU and PICU have their own hours; ED allows 2 visitors[7]
ParkingPublic garages next to the hospital. Garage C costs $3 per day; inpatients and outpatient/surgery families get free passes[8]
Interpreters and languagesFree language assistance for all families via the main switchboard; ER translation services 24/7[12][10]
Patient portalPatient Portal

Recognition[9][11]

  • State-designated Comprehensive Regional Pediatric Center (Tennessee)
  • Cleft palate team approved (Commission on Approval of Teams)
  • Cystic Fibrosis Foundation accredited care center
  • American Academy of Sleep Medicine accredited sleep center
  • ACCME accreditation for continuing medical education

Doctors and clinicians (1)

1 doctors and other clinicians list East Tennessee Childrens Hospital as a hospital where they work, in Medicare's official clinician data (updated 2026-10-02). It is not a complete staff list.

Main specialties

Doctors with a page on this site (1)

Other emergency rooms nearby

Hospitals that list emergency services, by straight-line distance (not driving distance).

Other hospitals nearby

Nursing homes, hospice, home health and dialysis nearby

Medicare-certified providers within 25 miles, by straight-line distance. Hospice and home health care is given at home: their address is the office.

Nursing homes

All nursing homes in the state →

Hospice providers

All hospice providers in the state →

Home health agencies

All home health agencies in the state →

Dialysis facilities

All dialysis facilities in the state →

Outpatient surgery centers nearby

Medicare-certified ambulatory surgery centers within 25 miles, by straight-line distance.

All outpatient surgery centers in the state →

Community care nearby

Health centers, clinics, urgent care and pharmacies closest to this hospital, by straight-line distance, from official HRSA, Medicare and NPI Registry data. In a medical emergency, call 911.

Community health centers

Clinics and urgent care

Pharmacies

Assisted living nearby

Licensed homes from the official state licence list, by straight-line distance.

About the Medicare star rating

CMS (the federal Medicare agency) gives many hospitals an overall rating from 1 to 5 stars, based on measures of mortality, safety, readmissions, patient experience and timely care. It is one piece of information: ask your doctor what matters for your care. See the full Medicare profile →

Medicare quality data

What East Tennessee Childrens Hospital reported to Medicare (CMS), the federal agency that publishes these results for hospitals nationwide. These are averages for many patients, not a prediction for any one person: ask your doctor what matters for your care. In a medical emergency, call 911.

What patients said (patient survey)

What this means: Patients who stayed overnight answered a national survey (HCAHPS) about their stay. More stars mean patients reported a better experience than at other hospitals. The percentages show how often patients gave the best answer, next to the national average.

Not reported to Medicare

Source: Patient survey (HCAHPS) - Hospital — CMS, released July 22, 2026; patients discharged October 2024 to September 2025.

Infections caught in the hospital

What this means: CMS compares the number of infections patients caught in this hospital with the number expected for a hospital like it. The number shown is that ratio: below 1 means fewer infections than expected, above 1 means more. “Better” or “worse” is shown only when the difference is clear in the data.

Central line bloodstream infections (CLABSI)Not reported to Medicare
Catheter-associated urinary tract infections (CAUTI)Not reported to Medicare
Surgical site infections after colon surgeryNot reported to Medicare
Surgical site infections after abdominal hysterectomyNot reported to Medicare
MRSA bloodstream infectionsNot reported to Medicare
Clostridioides difficile (C. diff) intestinal infectionsNot reported to Medicare

Source: Healthcare Associated Infections - Hospital — CMS, released July 22, 2026.

Complications and deaths

What this means: Death rates are the share of patients who died within 30 days of going into the hospital for that condition, adjusted for how sick they were. PSI-90 combines several serious complications (a lower number is better). “No different from the national rate” is the most common result and means the hospital is in line with hospitals nationwide.

Deaths within 30 days: heart attack patientsNot reported to Medicare
Deaths within 30 days: heart failure patientsNot reported to Medicare
Deaths within 30 days: pneumonia patientsNot reported to Medicare
Deaths within 30 days: COPD patientsNot reported to Medicare
Deaths within 30 days: stroke patientsNot reported to Medicare
Deaths within 30 days: coronary bypass surgery (CABG)Not reported to Medicare
Serious complications (patient safety indicator PSI-90)Not reported to Medicare
Complications after hip or knee replacementNot reported to Medicare

Source: Complications and Deaths - Hospital — CMS, released September 10, 2026.

Return visits to the hospital (readmissions)

What this means: The share of patients who had to be admitted to a hospital again within 30 days after going home, adjusted for how sick they were. A lower percentage is better.

Returned to any hospital within 30 days (all patients)Not reported to Medicare
Readmitted within 30 days: heart attackNot reported to Medicare
Readmitted within 30 days: heart failureNot reported to Medicare
Readmitted within 30 days: pneumoniaNot reported to Medicare
Readmitted within 30 days: COPDNot reported to Medicare
Readmitted within 30 days: coronary bypass surgeryNot reported to Medicare
Readmitted within 30 days: hip or knee replacementNot reported to Medicare

Source: Unplanned Hospital Visits - Hospital — CMS, released September 10, 2026.

Emergency room times and sepsis care

What this means: ER time is the middle (median) time from arriving at the emergency room to leaving it; busier ERs usually have longer times, so the ER volume is shown too. Leaving before being seen: a lower percentage is better. Sepsis is a life-threatening reaction to an infection; a higher percentage means more patients got every recommended early step.

Average (median) time patients spent in the emergency room before leaving (OP-18b)Not reported to Medicare
Patients who left the emergency room before being seen (OP-22)Not reported to Medicare
Sepsis patients who got all the recommended early care (SEP-1)Not reported to Medicare

Source: Timely and Effective Care - Hospital — CMS, released July 22, 2026.

See every measure on Medicare Care Compare →

ER wait times and Medicare ratings nearby

How this hospital compares with others in the area, ranked only by official Medicare (CMS) numbers.

ER wait times in KnoxvilleBest hospitals in Knoxville

Prices

We have not been able to read a price file for East Tennessee Childrens Hospital yet. Every US hospital must publish its standard charges online (federal price transparency rule): look for “price transparency” or “standard charges” on the hospital’s website, or call the hospital and ask for an estimate. In a medical emergency, call 911.

Hospital information

Hospital typeChildren's Hospital
Address2018 Clinch Ave SW, Knoxville, TN 37916
CountyKnox County
StateTennessee
Phone(865) 541‑8000
Emergency servicesYes
OwnershipVoluntary non-profit - Private
Medicare overall ratingNot rated by CMS
CMS Certification Number443303
Name in Medicare recordsEAST TENNESSEE CHILDRENS HOSPITAL
Profile levelMedicare data + hospital website
Name on the hospital’s websiteDolly Parton Children's Hospital (formerly East Tennessee Children's Hospital)
Official websitedollychildrens.org
CorrectionsReport an error or suggest an update →

Sources

  1. Hospital General Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-07-22, retrieved 2026-10-29
  2. Medicare Care Compare — official Medicare profile of this hospital
  3. U.S. Census Bureau Geocoder — map position used for distances

From the hospital’s website

Numbers match the citations above. Checked 2026-11-02.

  1. Dolly Parton Children's Hospital in Knoxville, Tennessee — dollychildrens.org
  2. Medical Services | Dolly Parton Children's Hospital — dollychildrens.org
  3. Main Campus | Dolly Parton Children's Hospital — dollychildrens.org
  4. Visitor Policies & Guidelines | Dolly Parton Children's Hospital — dollychildrens.org
  5. Directions, Parking & Check-In at Dolly Parton Children's Hospital — dollychildrens.org
  6. Facts about Children's Hospital — dollychildrens.org
  7. Pediatric Emergency Medicine | Dolly Parton Children's Hospital — dollychildrens.org
  8. Awards & Accreditations | Dolly Parton Children's Hospital — dollychildrens.org
  9. Language Assistance Services | Dolly Parton Children's Hospital — dollychildrens.org