Quick answers
- Where is Northvine Postacute Care?
- 446 Arrowood Dr, Santa Rosa, CA 95407, in Sonoma County, California.
- What is the phone number of Northvine Postacute Care?
- (707) 528-2100, as listed by Medicare (CMS).
- What is the Medicare star rating of Northvine Postacute Care?
- Medicare overall rating: 1 out of 5 stars (CMS data updated 2026-10-01).
- Has Northvine Postacute Care been fined?
- Medicare lists 1 fine totaling $17,940.
- What did inspectors find at Northvine Postacute Care?
- In its last three inspection cycles (February 14, 2022 to January 28, 2026), Medicare lists 76 health citations; the most serious was level L. 4 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (February 14, 2022 to January 28, 2026), Northvine Postacute Care had 76 health citations; the most serious was level L (immediate jeopardy to resident health or safety). 4 of them were level G or higher (actual harm or immediate jeopardy). It was fined $17,940 in total (1 fine, the latest on July 28, 2025). Nurse staffing is 3.84 hours per resident per day; the California average is 4.54 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: October 25, 2024 — 10 health citations
Inspections in this cycle: October 25, 2024 (standard health inspection); January 28, 2026 (complaint investigation).
Show 10 citations (levels A to F, no actual harm)
F0925 Level F
“Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.”
F0655 Level E
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
F0688 Level E
“Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”
F0740 Level E
“Ensure each resident must receive and the facility must provide necessary behavioral health care and services.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0826 Level D
“Provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0623 Level D
“Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.”
F0640 Level D
“Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
Previous cycle: June 9, 2023 — 49 health citations
Inspections in this cycle: June 9, 2023 (standard health inspection); October 1, 2024 (complaint investigation); October 9, 2024 (complaint investigation); October 25, 2024 (complaint investigation); December 5, 2024 (complaint investigation); April 4, 2025 (complaint investigation); April 10, 2025 (complaint investigation); May 21, 2025 (complaint investigation); June 3, 2025 (complaint investigation); July 14, 2025 (complaint investigation); July 28, 2025 (complaint investigation).
F0921 Level L
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
immediate jeopardy to resident health or safety; widespread (many residents) · Environmental Deficiencies
F0835 Level K
“Administer the facility in a manner that enables it to use its resources effectively and efficiently.”
immediate jeopardy to resident health or safety; pattern (some residents) · Administration Deficiencies
F0658 Level G
“Ensure services provided by the nursing facility meet professional standards of quality.”
actual harm to residents; isolated (a few residents) · Resident Assessment and Care Planning Deficiencies
F0687 Level G
“Provide appropriate foot care.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 45 less serious citations (levels A to F)
F0925 Level F
“Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.”
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0835 Level F
“Administer the facility in a manner that enables it to use its resources effectively and efficiently.”
F0865 Level F
“Have a plan that describes the process for conducting QAPI and QAA activities.”
F0925 Level F
“Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.”
F0584 Level F
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0725 Level F
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0801 Level F
“Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.”
F0919 Level F
“Make sure that a working call system is available in each resident's bathroom and bathing area.”
F0677 Level E
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0562 Level E
“Provide immediate access to any resident.”
F0760 Level E
“Ensure that residents are free from significant medication errors.”
F0919 Level E
“Make sure that a working call system is available in each resident's bathroom and bathing area.”
F0926 Level E
“Have policies on smoking.”
F0550 Level E
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0638 Level E
“Assure that each resident’s assessment is updated at least once every 3 months.”
F0655 Level E
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
F0656 Level E
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0658 Level E
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0676 Level E
“Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.”
F0677 Level E
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0684 Level E
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0688 Level E
“Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”
F0689 Level E
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0692 Level E
“Provide enough food/fluids to maintain a resident's health.”
F0726 Level E
“Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.”
F0804 Level E
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0808 Level E
“Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0867 Level E
“Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.”
F0908 Level E
“Keep all essential equipment working safely.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0555 Level D
“Honor the resident's right to choose his or her attending physician.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0726 Level D
“Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.”
F0552 Level D
“Ensure that residents are fully informed and understand their health status, care and treatments.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0802 Level D
“Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.”
Earlier cycle: February 14, 2022 — 17 health citations
Inspections in this cycle: February 14, 2022 (standard health inspection); December 14, 2023 (complaint investigation).
Show 17 citations (levels A to F, no actual harm)
F0727 Level F
“Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.”
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0550 Level E
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0658 Level E
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0689 Level E
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0725 Level E
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0759 Level E
“Ensure medication error rates are not 5 percent or greater.”
F0867 Level E
“Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.”
F0742 Level D
“Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0642 Level D
“Ensure a qualified health professional conducts resident assessments.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0865 Level D
“Have a plan that describes the process for conducting QAPI and QAA activities.”
F0868 Level D
“Have the Quality Assessment and Assurance group have the required members and meet at least quarterly”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (25)
E0039 Level F
“Conduct testing and exercise requirements.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0347 Level F
“Properly provide smoke detection systems in areas open to corridors.”
K0511 Level F
“Have properly installed electrical wiring and gas equipment.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0324 Level E
“Provide properly protected cooking facilities.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0363 Level D
“Install corridor and hallway doors that block smoke.”
K0912 Level D
“Have power receptacles that are properly grounded.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
K0345 Level E
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0347 Level E
“Properly provide smoke detection systems in areas open to corridors.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0712 Level E
“Have simulated fire drills held at unexpected times.”
K0918 Level E
“Have generator or other power source capable of supplying service within 10 seconds.”
K0324 Level D
“Provide properly protected cooking facilities.”
K0363 Level D
“Install corridor and hallway doors that block smoke.”
K0919 Level D
“Meet requirements for the use of electrical equipment.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
K0923 Level D
“Have proper medical gas storage and administration areas.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
E0030 Level D
“List the names and contact information of those in the facility.”
E0039 Level D
“Conduct testing and exercise requirements.”
K0161 Level D
“Use approved construction type or materials.”
K0923 Level D
“Have proper medical gas storage and administration areas.”
Fines and payment denials
Total fines over about the last three years: $17,940 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| July 28, 2025 | Fine | $17,940 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | California | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.37 | 0.68 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.88 | 1.20 | 0.86 |
| Nurse aide hours per resident per day | 2.60 | 2.66 | 2.35 |
| Total nurse staff hours per resident per day | 3.84 | 4.54 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.67 | 4.10 | 3.43 |
| RN hours per resident per day on the weekend | 0.26 | 0.52 | 0.48 |
| Nursing staff turnover (per year) | 51.7% | 36.6% | 45.3% |
| RN turnover (per year) | 60.0% | 37.8% | 42.5% |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 9 nursing homes: RMG Capital Partners.
Legal business name: Santa Rosa Postacute Care LLC.
Owners and managers Medicare lists (4)
| Name | Role | Share | Since |
|---|---|---|---|
| RMG Capital Partners, LLC | Direct owner | 100% | January 1, 2019 |
| Bansal, Jagan | Indirect owner | 50% | April 17, 2023 |
| Bansal, Maneesh | Indirect owner | 50% | April 17, 2023 |
| Reliant Management Group, LLC | Management company (operational or managerial control) | NOT APPLICABLE | December 12, 2019 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 62 |
| Average residents per day | 60.1 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | RMG Capital Partners |
| Legal business name | Santa Rosa Postacute Care LLC |
| First approved by Medicare/Medicaid | 1971-01-10 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 446 Arrowood Dr, Santa Rosa, CA 95407 |
| County | Sonoma County |
| State | California |
| Phone | (707) 528‑2100 |
| CMS Certification Number | 056259 |
| Name in Medicare records | NORTHVINE POSTACUTE CARE |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Blue Oak Post-Acute1.3 mi · Santa Rosa, CA · 1 of 5 stars
- Santa Rosa Post Acute3.0 mi · Santa Rosa, CA · 3 of 5 stars
- Park View Post Acute3.5 mi · Santa Rosa, CA · 3 of 5 stars
- Summerfield Health Care Center3.6 mi · Santa Rosa, CA · 5 of 5 stars
- Arbol Healthcare Center of Santa Rosa3.7 mi · Santa Rosa, CA · 5 of 5 stars
Nearest hospital emergency rooms
- Providence Santa Rosa Memorial Hospital1.7 mi · Santa Rosa, CA · Acute Care Hospital
- Sutter Santa Rosa Regional Hospital5.4 mi · Santa Rosa, CA · Acute Care Hospital
- Kaiser Foundation Hospital-Santa Rosa5.9 mi · Santa Rosa, CA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13