Quick answers
- Where is Northgate Postacute Care?
- 40 Professional Center Parkway, San Rafael, CA 94903, in Marin County, California.
- What is the phone number of Northgate Postacute Care?
- (415) 479-1230, as listed by Medicare (CMS).
- What is the Medicare star rating of Northgate Postacute Care?
- Medicare overall rating: 2 out of 5 stars (CMS data updated 2026-10-01).
- Has Northgate Postacute Care been fined?
- Medicare lists no fines for Northgate Postacute Care.
- What did inspectors find at Northgate Postacute Care?
- In its last three inspection cycles (February 3, 2020 to August 27, 2026), Medicare lists 58 health citations; the most serious was level G. 2 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (February 3, 2020 to August 27, 2026), Northgate Postacute Care had 58 health citations; the most serious was level G (actual harm to residents). 2 of them were level G or higher (actual harm or immediate jeopardy). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 4.13 hours per resident per day; the California average is 4.54 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: August 21, 2025 — 19 health citations
Inspections in this cycle: August 21, 2025 (standard health inspection); January 7, 2026 (complaint investigation); June 11, 2026 (complaint investigation); June 18, 2026 (complaint investigation); August 27, 2026 (complaint investigation).
F0602 Level G
“Protect each resident from the wrongful use of the resident's belongings or money.”
actual harm to residents; isolated (a few residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
Show 18 less serious citations (levels A to F)
F0727 Level F
“Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.”
F0688 Level E
“Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”
F0759 Level E
“Ensure medication error rates are not 5 percent or greater.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0742 Level D
“Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0607 Level D
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0730 Level D
“Observe each nurse aide's job performance and give regular training.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0814 Level D
“Dispose of garbage and refuse properly.”
F0849 Level D
“Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0908 Level D
“Keep all essential equipment working safely.”
F0924 Level D
“Put firmly secured handrails on each side of hallways.”
Previous cycle: September 24, 2021 — 18 health citations
Inspections in this cycle: September 24, 2021 (standard health inspection); December 3, 2024 (complaint investigation); January 9, 2025 (complaint investigation); March 3, 2025 (complaint investigation); March 6, 2025 (complaint investigation); March 28, 2025 (complaint investigation).
Show 18 citations (levels A to F, no actual harm)
F0925 Level F
“Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.”
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0908 Level F
“Keep all essential equipment working safely.”
F0868 Level E
“Have the Quality Assessment and Assurance group have the required members and meet at least quarterly”
F0622 Level E
“Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.”
F0725 Level E
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0886 Level E
“Perform COVID19 testing on residents and staff.”
F0572 Level D
“Give residents a notice of rights, rules, services and charges.”
F0620 Level D
“Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0712 Level D
“Ensure that the resident and his/her doctor meet face-to-face at all required visits.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0636 Level D
“Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.”
F0676 Level D
“Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.”
F0755 Level D
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
F0807 Level D
“Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.”
Earlier cycle: February 3, 2020 — 21 health citations
Inspections in this cycle: February 3, 2020 (standard health inspection); December 14, 2023 (complaint investigation); June 19, 2024 (complaint investigation).
F0600 Level G
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
actual harm to residents; isolated (a few residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
Show 20 less serious citations (levels A to F)
F0550 Level E
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0623 Level E
“Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.”
F0697 Level E
“Provide safe, appropriate pain management for a resident who requires such services.”
F0803 Level E
“Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.”
F0804 Level E
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0842 Level E
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0712 Level D
“Ensure that the resident and his/her doctor meet face-to-face at all required visits.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0712 Level D
“Ensure that the resident and his/her doctor meet face-to-face at all required visits.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0622 Level D
“Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.”
F0655 Level D
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0761 Level D
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0802 Level D
“Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.”
F0814 Level D
“Dispose of garbage and refuse properly.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (26)
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0161 Level D
“Use approved construction type or materials.”
K0343 Level D
“Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.”
K0351 Level D
“Install an approved automatic sprinkler system.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0355 Level D
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0712 Level D
“Have simulated fire drills held at unexpected times.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0346 Level F
“Follow proper procedures when the fire alarm was out of service for more than 4 hours.”
K0344 Level E
“Have an alternate power supply for its alarm system.”
K0363 Level E
“Install corridor and hallway doors that block smoke.”
K0920 Level E
“Ensure proper usage of power strips and extension cords.”
E0031 Level D
“Provide emergency officials' contact information.”
E0032 Level D
“Provide primary/alternate means for communication.”
K0161 Level D
“Use approved construction type or materials.”
E0032 Level D
“Provide primary/alternate means for communication.”
E0037 Level D
“Establish staff and initial training requirements.”
K0324 Level D
“Provide properly protected cooking facilities.”
K0347 Level D
“Properly provide smoke detection systems in areas open to corridors.”
K0355 Level D
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0363 Level D
“Install corridor and hallway doors that block smoke.”
K0918 Level D
“Have generator or other power source capable of supplying service within 10 seconds.”
K0923 Level D
“Have proper medical gas storage and administration areas.”
K0926 Level D
“Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | California | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.34 | 0.68 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.05 | 1.20 | 0.86 |
| Nurse aide hours per resident per day | 2.74 | 2.66 | 2.35 |
| Total nurse staff hours per resident per day | 4.13 | 4.54 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.82 | 4.10 | 3.43 |
| RN hours per resident per day on the weekend | 0.18 | 0.52 | 0.48 |
| Nursing staff turnover (per year) | 53.5% | 36.6% | 45.3% |
| RN turnover (per year) | 80.0% | 37.8% | 42.5% |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 9 nursing homes: RMG Capital Partners.
Owners and managers Medicare lists (4)
| Name | Role | Share | Since |
|---|---|---|---|
| RMG Capital Partners, LLC | Direct owner | 100% | January 1, 2019 |
| Bansal, Jagan | Indirect owner | 50% | April 17, 2023 |
| Bansal, Maneesh | Indirect owner | 33% | April 17, 2023 |
| Reliant Management Group, LLC | Management company (operational or managerial control) | NOT APPLICABLE | April 16, 2015 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 52 |
| Average residents per day | 48.1 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | RMG Capital Partners |
| First approved by Medicare/Medicaid | 1974-03-22 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 40 Professional Center Parkway, San Rafael, CA 94903 |
| County | Marin County |
| State | California |
| Phone | (415) 479‑1230 |
| CMS Certification Number | 056430 |
| Name in Medicare records | NORTHGATE POSTACUTE CARE |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Pine Ridge Care Center0.0 mi · San Rafael, CA · 4 of 5 stars
- Professional Post Acute Center0.0 mi · San Rafael, CA · 3 of 5 stars
- Villa Marin0.8 mi · San Rafael, CA · 4 of 5 stars
- Smith Ranch Skilled Nursing & Rehabilitation Cente0.8 mi · San Rafael, CA · 3 of 5 stars
- Marin Post Acute1.2 mi · San Rafael, CA · 3 of 5 stars
Nearest hospital emergency rooms
- Kaiser Foundation Hospital0.9 mi · San Rafael, CA · Acute Care Hospital
- Marinhealth Medical Center4.4 mi · Greenbrae, CA · Acute Care Hospital
- Novato Community Hospital6.1 mi · Novato, CA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13