Quick answers
- Where is Mountains Community Hospital DP/SNF?
- 29101 Hospital Road, Lake Arrowhead, CA 92352, in San Bernardino County, California.
- What is the phone number of Mountains Community Hospital DP/SNF?
- (909) 336-3651, as listed by Medicare (CMS).
- What is the Medicare star rating of Mountains Community Hospital DP/SNF?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has Mountains Community Hospital DP/SNF been fined?
- Medicare lists no fines for Mountains Community Hospital DP/SNF.
- What did inspectors find at Mountains Community Hospital DP/SNF?
- In its last three inspection cycles (March 29, 2024 to July 30, 2026), Medicare lists 6 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (March 29, 2024 to July 30, 2026), Mountains Community Hospital DP/SNF had 6 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 7.57 hours per resident per day; the California average is 4.54 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: July 30, 2026 — 1 health citation
Inspections in this cycle: July 30, 2026 (standard health inspection).
Show 1 citation (levels A to F, no actual harm)
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
Previous cycle: June 5, 2025 — 5 health citations
Inspections in this cycle: June 5, 2025 (standard health inspection).
Show 5 citations (levels A to F, no actual harm)
F0880 Level F
“Provide and implement an infection prevention and control program.”
F0637 Level D
“Assess the resident when there is a significant change in condition”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
Earlier cycle: March 29, 2024 — no health citations
Inspections in this cycle: March 29, 2024 (standard health inspection).
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (23)
K0352 Level F
“Properly install and monitor supervisory attachments on automatic sprinkler systems.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0912 Level F
“Have power receptacles that are properly grounded.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0325 Level D
“Have properly installed hallway dispensers for alcohol-based hand rub.”
K0355 Level D
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0161 Level D
“Use approved construction type or materials.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0355 Level D
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0363 Level D
“Install corridor and hallway doors that block smoke.”
K0920 Level D
“Ensure proper usage of power strips and extension cords.”
E0022 Level F
“Establish policies and procedures for sheltering.”
E0030 Level F
“List the names and contact information of those in the facility.”
E0035 Level F
“Provide family notifications of emergency plan.”
K0324 Level F
“Provide properly protected cooking facilities.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0914 Level F
“Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0351 Level D
“Install an approved automatic sprinkler system.”
K0355 Level D
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0918 Level D
“Have generator or other power source capable of supplying service within 10 seconds.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | California | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 1.23 | 0.68 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 2.01 | 1.20 | 0.86 |
| Nurse aide hours per resident per day | 4.32 | 2.66 | 2.35 |
| Total nurse staff hours per resident per day | 7.57 | 4.54 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 7.24 | 4.10 | 3.43 |
| RN hours per resident per day on the weekend | 1.36 | 0.52 | 0.48 |
| Nursing staff turnover (per year) | 39.5% | 36.6% | 45.3% |
| RN turnover (per year) | 16.7% | 37.8% | 42.5% |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Legal business name: San Bernardino Mountains Community Hospital District.
Owners and managers Medicare lists (1)
| Name | Role | Share | Since |
|---|---|---|---|
| San Bernardino Mountains Community Hospital District | Direct owner | 100% | February 11, 2013 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 19 |
| Average residents per day | 16.9 |
| Takes part in | Medicare and Medicaid |
| Ownership | Government – hospital district |
| Legal business name | San Bernardino Mountains Community Hospital District |
| First approved by Medicare/Medicaid | 1991-06-11 |
| Located inside a hospital | Yes |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 29101 Hospital Road, Lake Arrowhead, CA 92352 |
| County | San Bernardino County |
| State | California |
| Phone | (909) 336‑3651 |
| CMS Certification Number | 555467 |
| Name in Medicare records | Mountains Community Hosp DP/SNF |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Arrowhead Healthcare Center, LLC9.7 mi · San Bernardino, CA · 5 of 5 stars
- Sierra Vista9.7 mi · Highland, CA · 3 of 5 stars
- Haven Post Acute10 mi · San Bernardino, CA · 2 of 5 stars
- Hillcrest Nursing Home10 mi · San Bernardino, CA · 5 of 5 stars
- Del Rosa Villa10 mi · San Bernardino, CA · 4 of 5 stars
Nearest hospital emergency rooms
- Mountains Community Hospital1.0 mi · Lake Arrowhead, CA · Critical Access Hospital
- St Bernardine Medical Center11 mi · San Bernardino, CA · Acute Care Hospital
- Community Hospital of San Bernardino13 mi · San Bernardino, CA · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13