Quick answers
- Where is Haven Post Acute?
- 1311 E Date St, San Bernardino, CA 92404, in San Bernardino County, California.
- What is the phone number of Haven Post Acute?
- (909) 882-3316, as listed by Medicare (CMS).
- What is the Medicare star rating of Haven Post Acute?
- Medicare overall rating: 2 out of 5 stars (CMS data updated 2026-10-01).
- Has Haven Post Acute been fined?
- Medicare lists 1 fine totaling $37,557 and 1 payment denial.
- What did inspectors find at Haven Post Acute?
- In its last three inspection cycles (November 4, 2021 to August 19, 2026), Medicare lists 25 health citations; the most serious was level J. 3 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (November 4, 2021 to August 19, 2026), Haven Post Acute had 25 health citations; the most serious was level J (immediate jeopardy to resident health or safety). 3 of them were level G or higher (actual harm or immediate jeopardy). It was fined $37,557 in total (1 fine, the latest on March 10, 2024) and had 1 Medicare payment denial. Nurse staffing is 4.17 hours per resident per day; the California average is 4.54 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: March 6, 2025 — 13 health citations
Inspections in this cycle: March 6, 2025 (standard health inspection); March 30, 2026 (complaint investigation); June 22, 2026 (complaint investigation); August 19, 2026 (complaint investigation).
F0580 Level G
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
actual harm to residents; isolated (a few residents) · Resident Rights Deficiencies
F0726 Level G
“Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.”
actual harm to residents; isolated (a few residents) · Nursing and Physician Services Deficiencies
Show 11 less serious citations (levels A to F)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0692 Level E
“Provide enough food/fluids to maintain a resident's health.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0628 Level D
“Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0697 Level D
“Provide safe, appropriate pain management for a resident who requires such services.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
Previous cycle: March 14, 2024 — no health citations
Inspections in this cycle: March 14, 2024 (standard health inspection).
Earlier cycle: November 4, 2021 — 12 health citations
Inspections in this cycle: November 4, 2021 (standard health inspection); March 10, 2024 (complaint investigation); May 30, 2024 (complaint investigation).
F0689 Level J
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 11 less serious citations (levels A to F)
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0813 Level E
“Have a policy regarding use and storage of foods brought to residents by family and other visitors.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0602 Level D
“Protect each resident from the wrongful use of the resident's belongings or money.”
F0636 Level D
“Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.”
F0655 Level D
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0921 Level D
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (16)
K0293 Level F
“Have properly located and lighted "Exit" signs.”
K0355 Level D
“Properly select, install, inspect, or maintain portable fire extinguishes.”
K0363 Level D
“Install corridor and hallway doors that block smoke.”
K0741 Level D
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0347 Level D
“Properly provide smoke detection systems in areas open to corridors.”
K0923 Level D
“Have proper medical gas storage and administration areas.”
E0006 Level D
“Conduct risk assessment and an All-Hazards approach.”
E0030 Level D
“List the names and contact information of those in the facility.”
E0037 Level D
“Establish staff and initial training requirements.”
E0039 Level D
“Conduct testing and exercise requirements.”
K0200 Level D
“Meet other general requirements.”
K0345 Level D
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level D
“Inspect, test, and maintain automatic sprinkler systems.”
K0511 Level D
“Have properly installed electrical wiring and gas equipment.”
K0923 Level D
“Have proper medical gas storage and administration areas.”
Fines and payment denials
Total fines over about the last three years: $37,557 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| March 10, 2024 | Fine | $37,557 |
| March 10, 2024 | Payment denial | from April 3, 2024, 16 days |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | California | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.30 | 0.68 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.21 | 1.20 | 0.86 |
| Nurse aide hours per resident per day | 2.66 | 2.66 | 2.35 |
| Total nurse staff hours per resident per day | 4.17 | 4.54 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.81 | 4.10 | 3.43 |
| RN hours per resident per day on the weekend | 0.26 | 0.52 | 0.48 |
| Nursing staff turnover (per year) | 57.4% | 36.6% | 45.3% |
| RN turnover (per year) | 40.0% | 37.8% | 42.5% |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 12 nursing homes: BVHC, LLC.
Legal business name: Haven Post Acute LLC.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 99 |
| Average residents per day | 93.6 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | BVHC, LLC |
| Legal business name | Haven Post Acute LLC |
| First approved by Medicare/Medicaid | 1970-06-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 1311 E Date St, San Bernardino, CA 92404 |
| County | San Bernardino County |
| State | California |
| Phone | (909) 882‑3316 |
| CMS Certification Number | 056053 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Del Rosa Villa0.8 mi · San Bernardino, CA · 4 of 5 stars
- Waterman Canyon Post Acute1.3 mi · San Bernardino, CA · 4 of 5 stars
- Valley Healthcare Center1.4 mi · San Bernardino, CA · 4 of 5 stars
- Medical Center Convalescent Hospital1.5 mi · San Bernardino, CA · 4 of 5 stars
- Arrowhead Springs Healthcare1.6 mi · San Bernardino, CA · 4 of 5 stars
Nearest hospital emergency rooms
- St Bernardine Medical Center1.2 mi · San Bernardino, CA · Acute Care Hospital
- Community Hospital of San Bernardino3.6 mi · San Bernardino, CA · Acute Care Hospital
- Loma Linda VA Medical Center6.3 mi · Loma Linda, CA · Federal/VA Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13