Quick answers
- Where is The Manor at Elfindale?
- 1707 West Elfindale Street, Springfield, MO 65807, in Greene County, Missouri.
- What is the phone number of The Manor at Elfindale?
- (417) 831-2273, as listed by Medicare (CMS).
- What is the Medicare star rating of The Manor at Elfindale?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has The Manor at Elfindale been fined?
- Medicare lists no fines for The Manor at Elfindale.
- What did inspectors find at The Manor at Elfindale?
- In its last three inspection cycles (December 3, 2021 to November 17, 2025), Medicare lists 10 health citations; the most serious was level F. See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (December 3, 2021 to November 17, 2025), The Manor at Elfindale had 10 health citations; the most serious was level F (no actual harm, potential for more than minimal harm). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 4.42 hours per resident per day; the Missouri average is 3.40 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: November 17, 2025 — 7 health citations
Inspections in this cycle: November 17, 2025 (standard health inspection).
Show 7 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0921 Level F
“Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.”
F0655 Level D
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
F0656 Level D
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0695 Level D
“Provide safe and appropriate respiratory care for a resident when needed.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
Previous cycle: February 2, 2024 — no health citations
Inspections in this cycle: February 2, 2024 (standard health inspection).
Earlier cycle: December 3, 2021 — 3 health citations
Inspections in this cycle: December 3, 2021 (standard health inspection).
Show 3 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0700 Level E
“Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (9)
K0321 Level F
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0222 Level E
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0341 Level F
“Install a fire alarm system that can be heard throughout the facility.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0372 Level E
“Ensure smoke barriers are constructed to a 1 hour fire resistance rating.”
K0353 Level E
“Inspect, test, and maintain automatic sprinkler systems.”
K0500 Level E
“Meet other general requirements that are deficient.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Missouri | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.63 | 0.46 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.96 | 0.68 | 0.86 |
| Nurse aide hours per resident per day | 2.83 | 2.26 | 2.35 |
| Total nurse staff hours per resident per day | 4.42 | 3.40 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.81 | 2.96 | 3.43 |
| RN hours per resident per day on the weekend | 0.43 | 0.32 | 0.48 |
| Nursing staff turnover (per year) | 29.6% | 56.9% | 45.3% |
| RN turnover (per year) | 33.3% | 50.0% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.7 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 22 nursing homes: Vetter Senior Living.
Legal business name: VSL Springfield Manor LLC.
Owners and managers Medicare lists (3)
| Name | Role | Share | Since |
|---|---|---|---|
| Vetter Senior Living | Direct owner | 100% | December 23, 2016 |
| Vetter Senior Living | Management company (operational or managerial control) | NOT APPLICABLE | December 23, 2016 |
| VSL Vetter Health Services LLC | Management company (operational or managerial control) | NOT APPLICABLE | July 1, 2017 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 100 |
| Average residents per day | 92.9 |
| Takes part in | Medicare |
| Ownership | Non-profit – corporation |
| Group or chain (affiliated entity) | Vetter Senior Living |
| Legal business name | VSL Springfield Manor LLC |
| First approved by Medicare/Medicaid | 2006-08-11 |
| Part of a continuing care retirement community | Yes |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 1707 West Elfindale Street, Springfield, MO 65807 |
| County | Greene County |
| State | Missouri |
| Phone | (417) 831‑2273 |
| CMS Certification Number | 265804 |
| Name in Medicare records | MANOR AT ELFINDALE, THE |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Magnolia Square Nursing and Rehab1.2 mi · Springfield, MO · 3 of 5 stars
- Springfield Rehabilitation & Health Care Center1.5 mi · Springfield, MO · 5 of 5 stars
- The Maples Health and Rehabilitation1.5 mi · Springfield, MO · 4 of 5 stars
- Wilson's Creek Nursing & Rehab2.2 mi · Springfield, MO · 5 of 5 stars
- Brookhaven Nursing & Rehab2.3 mi · Springfield, MO · 3 of 5 stars
Nearest hospital emergency rooms
- Lakeland Behavioral Health System1.8 mi · Springfield, MO · Psychiatric Hospital
- Mercy Hospital Springfield2.5 mi · Springfield, MO · Acute Care Hospital
- Cox Medical Centers3.5 mi · Springfield, MO · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13