Quick answers
- Where is Jan Frances Care Center?
- 815 North Country Club Road, Ada, OK 74820, in Pontotoc County, Oklahoma.
- What is the phone number of Jan Frances Care Center?
- (580) 332-5328, as listed by Medicare (CMS).
- What is the Medicare star rating of Jan Frances Care Center?
- Medicare overall rating: 1 out of 5 stars (CMS data updated 2026-10-01).
- Has Jan Frances Care Center been fined?
- Medicare lists 1 fine totaling $13,733.
- What did inspectors find at Jan Frances Care Center?
- In its last three inspection cycles (September 19, 2022 to August 1, 2025), Medicare lists 41 health citations; the most serious was level L. 5 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (September 19, 2022 to August 1, 2025), Jan Frances Care Center had 41 health citations; the most serious was level L (immediate jeopardy to resident health or safety). 5 of them were level G or higher (actual harm or immediate jeopardy). It was fined $13,733 in total (1 fine, the latest on August 1, 2025). Nurse staffing is 2.66 hours per resident per day; the Oklahoma average is 3.82 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: January 9, 2025 — 1 health citation
Inspections in this cycle: January 9, 2025 (standard health inspection).
Show 1 citation (levels A to F, no actual harm)
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
Previous cycle: December 7, 2023 — 8 health citations
Inspections in this cycle: December 7, 2023 (standard health inspection); October 10, 2024 (complaint investigation); March 19, 2025 (complaint investigation); April 7, 2025 (complaint investigation); August 1, 2025 (complaint investigation).
F0600 Level K
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
immediate jeopardy to resident health or safety; pattern (some residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
Show 7 less serious citations (levels A to F)
F0558 Level E
“Reasonably accommodate the needs and preferences of each resident.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0580 Level D
“Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.”
F0773 Level D
“Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
Earlier cycle: September 19, 2022 — 32 health citations
Inspections in this cycle: September 19, 2022 (standard health inspection); December 7, 2023 (complaint investigation); March 27, 2024 (complaint investigation); May 22, 2024 (complaint investigation).
F0727 Level L
“Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.”
immediate jeopardy to resident health or safety; widespread (many residents) · Nursing and Physician Services Deficiencies
F0760 Level K
“Ensure that residents are free from significant medication errors.”
immediate jeopardy to resident health or safety; pattern (some residents) · Pharmacy Service Deficiencies
F0600 Level J
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Freedom from Abuse, Neglect, and Exploitation Deficiencies
F0684 Level J
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
immediate jeopardy to resident health or safety; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 28 less serious citations (levels A to F)
F0835 Level F
“Administer the facility in a manner that enables it to use its resources effectively and efficiently.”
F0850 Level F
“Hire a qualified full-time social worker in a facility with more than 120 beds.”
F0727 Level E
“Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.”
F0837 Level E
“Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.”
F0584 Level E
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0677 Level E
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0565 Level E
“Honor the resident's right to organize and participate in resident/family groups in the facility.”
F0642 Level E
“Ensure a qualified health professional conducts resident assessments.”
F0656 Level E
“Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.”
F0657 Level E
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0690 Level E
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0695 Level E
“Provide safe and appropriate respiratory care for a resident when needed.”
F0697 Level E
“Provide safe, appropriate pain management for a resident who requires such services.”
F0698 Level E
“Provide safe, appropriate dialysis care/services for a resident who requires such services.”
F0757 Level E
“Ensure each resident’s drug regimen must be free from unnecessary drugs.”
F0758 Level E
“Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.”
F0759 Level E
“Ensure medication error rates are not 5 percent or greater.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0801 Level E
“Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.”
F0804 Level E
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0812 Level E
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0842 Level E
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0550 Level D
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0641 Level D
“Ensure each resident receives an accurate assessment.”
F0655 Level D
“Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0803 Level D
“Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (13)
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0291 Level D
“Install emergency lighting that can last at least 1 1/2 hours.”
K0293 Level D
“Have properly located and lighted "Exit" signs.”
K0344 Level D
“Have an alternate power supply for its alarm system.”
K0741 Level D
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
K0923 Level D
“Have proper medical gas storage and administration areas.”
K0712 Level F
“Have simulated fire drills held at unexpected times.”
K0321 Level E
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0351 Level E
“Install an approved automatic sprinkler system.”
K0521 Level E
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0741 Level E
“Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.”
E0004 Level C
“Develop and maintain an Emergency Preparedness Program (EP).”
K0353 Level C
“Inspect, test, and maintain automatic sprinkler systems.”
Fines and payment denials
Total fines over about the last three years: $13,733 (1 fine). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| August 1, 2025 | Fine | $13,733 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Oklahoma | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.08 | 0.34 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.86 | 0.92 | 0.86 |
| Nurse aide hours per resident per day | 1.73 | 2.55 | 2.35 |
| Total nurse staff hours per resident per day | 2.66 | 3.82 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 2.42 | 3.44 | 3.43 |
| RN hours per resident per day on the weekend | 0.12 | 0.27 | 0.48 |
| Nursing staff turnover (per year) | 57.1% | 55.4% | 45.3% |
| RN turnover (per year) | 60.0% | 52.0% | 42.5% |
| Administrators who left in the last year | 1.0 | 0.6 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 15 nursing homes: BGM Estate.
Legal business name: Jan Frances Care Center LLC.
Owners and managers Medicare lists (8)
| Name | Role | Share | Since |
|---|---|---|---|
| BGM Estate LLC | Direct owner | 38% | December 29, 2020 |
| Gilbert F. Green Trust | Direct owner | 25% | December 29, 2020 |
| Philip M. Green Revocable Trust | Direct owner | 25% | December 29, 2020 |
| Mitchell, Kelly | Direct owner | 13% | December 29, 2020 |
| Mitchell, Kelly | Indirect owner | 9% | December 29, 2020 |
| Mitchell, Marcinda | Indirect owner | 9% | December 29, 2020 |
| Mitchell, Robert | Indirect owner | 9% | December 29, 2020 |
| Tabor, Angela | Indirect owner | 9% | December 29, 2020 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 132 |
| Average residents per day | 46.4 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – corporation |
| Group or chain (affiliated entity) | BGM Estate |
| Legal business name | Jan Frances Care Center LLC |
| First approved by Medicare/Medicaid | 1995-09-25 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 815 North Country Club Road, Ada, OK 74820 |
| County | Pontotoc County |
| State | Oklahoma |
| Phone | (580) 332‑5328 |
| CMS Certification Number | 375243 |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Ada Care Center0.0 mi · Ada, OK · 2 of 5 stars
- Ballard Nursing Center1.6 mi · Ada, OK · 2 of 5 stars
- Callaway Nursing Home26 mi · Sulphur, OK · 1 of 5 stars
- Heartway at Heritage Village Health and Rehab26 mi · Holdenville, OK · 3 of 5 stars
- Boyce Manor Nursing Home26 mi · Holdenville, OK · 2 of 5 stars
Nearest hospital emergency rooms
- Mercy Hospital Ada1.1 mi · Ada, OK · Acute Care Hospital
- Chickasaw Nation Medical Center3.9 mi · Ada, OK · Acute Care Hospital
- Holdenville General Hospital26 mi · Holdenville, OK · Critical Access Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13