Quick answers
- Where is Heritage Hall Wise?
- 9434 Coeburn Mountain Road, Wise, VA 24293, in Wise County, Virginia.
- What is the phone number of Heritage Hall Wise?
- (276) 328-2721, as listed by Medicare (CMS).
- What is the Medicare star rating of Heritage Hall Wise?
- Medicare overall rating: 4 out of 5 stars (CMS data updated 2026-10-01).
- Has Heritage Hall Wise been fined?
- Medicare lists no fines for Heritage Hall Wise.
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, staffing and penalties
From the same Medicare file. Penalties are fines and Medicare payment denials that Medicare lists for about the last three years.
| Most recent standard health inspection | 2024-08-01 |
|---|---|
| Health deficiencies found in that inspection | 3 |
| Registered nurse hours per resident per day | 0.34 |
| Total nurse staff hours per resident per day | 3.54 |
| Nursing staff turnover (per year) | 34.1% |
| Registered nurse turnover (per year) | 55.6% |
| Fines | None |
| Medicare payment denials | None |
| Total penalties | None |
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 97 |
| Average residents per day | 89.6 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Heritage Hall |
| Legal business name | Wise Life Care, LLC |
| First approved by Medicare/Medicaid | 2001-03-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 9434 Coeburn Mountain Road, Wise, VA 24293 |
| County | Wise County |
| State | Virginia |
| Phone | (276) 328‑2721 |
| CMS Certification Number | 495350 |
| Name in Medicare records | HERITAGE HALL WISE |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Norton Community Hospital SNF Unit5.4 mi · Norton, VA · 5 of 5 stars
- Heritage Hall Big Stone Gap13 mi · Big Stone Gap, VA · 3 of 5 stars
- Heritage Hall Clintwood14 mi · Clintwood, VA · 4 of 5 stars
- Letcher Manor17 mi · Whitesburg, KY · 3 of 5 stars
- Ridgecrest Manor Nursing & Rehabilitation22 mi · Duffield, VA · 4 of 5 stars
Nearest hospital emergency rooms
- Lonesome Pine Hospital13 mi · Big Stone Gap, VA · Acute Care Hospital
- Dickenson Community Hospital15 mi · Clintwood, VA · Critical Access Hospital
- Whitesburg Arh Hospital17 mi · Whitesburg, KY · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-10-31
- Medicare Care Compare — official Medicare profile of this provider