Quick answers
- Where is Excel Care at Dover?
- 65 North Sussex Street, Dover, NJ 07801, in Morris County, New Jersey.
- What is the phone number of Excel Care at Dover?
- (973) 361-5200, as listed by Medicare (CMS).
- What is the Medicare star rating of Excel Care at Dover?
- Medicare overall rating: 2 out of 5 stars (CMS data updated 2026-10-01).
- Has Excel Care at Dover been fined?
- Medicare lists 2 fines totaling $165,798.
- What did inspectors find at Excel Care at Dover?
- In its last three inspection cycles (April 22, 2021 to March 6, 2026), Medicare lists 36 health citations; the most serious was level K. 2 were level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (April 22, 2021 to March 6, 2026), Excel Care at Dover had 36 health citations; the most serious was level K (immediate jeopardy to resident health or safety). 2 of them were level G or higher (actual harm or immediate jeopardy). It was fined $165,798 in total (2 fines, the latest on December 2, 2025). Nurse staffing is 3.64 hours per resident per day; the New Jersey average is 3.90 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: May 31, 2024 — 20 health citations
Inspections in this cycle: May 31, 2024 (standard health inspection); March 6, 2026 (complaint investigation).
F0689 Level H
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; pattern (some residents) · Quality of Life and Care Deficiencies
Show 19 less serious citations (levels A to F)
F0600 Level F
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0607 Level F
“Develop and implement policies and procedures to prevent abuse, neglect, and theft.”
F0610 Level F
“Respond appropriately to all alleged violations.”
F0684 Level F
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0725 Level F
“Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.”
F0835 Level F
“Administer the facility in a manner that enables it to use its resources effectively and efficiently.”
F0609 Level E
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0755 Level E
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0759 Level E
“Ensure medication error rates are not 5 percent or greater.”
F0790 Level E
“Provide routine and 24-hour emergency dental care for each resident.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0600 Level D
“Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0610 Level D
“Respond appropriately to all alleged violations.”
F0584 Level D
“Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.”
F0657 Level D
“Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0882 Level D
“Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.”
F0641 Level C
“Ensure each resident receives an accurate assessment.”
Previous cycle: May 2, 2022 — 11 health citations
Inspections in this cycle: May 2, 2022 (standard health inspection).
F0689 Level K
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
immediate jeopardy to resident health or safety; pattern (some residents) · Quality of Life and Care Deficiencies
Show 10 less serious citations (levels A to F)
F0838 Level F
“Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.”
F0865 Level F
“Have a plan that describes the process for conducting QAPI and QAA activities.”
F0712 Level E
“Ensure that the resident and his/her doctor meet face-to-face at all required visits.”
F0759 Level E
“Ensure medication error rates are not 5 percent or greater.”
F0800 Level E
“Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.”
F0804 Level E
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0578 Level D
“Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.”
F0658 Level D
“Ensure services provided by the nursing facility meet professional standards of quality.”
F0677 Level D
“Provide care and assistance to perform activities of daily living for any resident who is unable.”
F0812 Level D
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
Earlier cycle: April 22, 2021 — 5 health citations
Inspections in this cycle: April 22, 2021 (standard health inspection); March 21, 2024 (complaint investigation); May 31, 2024 (complaint investigation).
Show 5 citations (levels A to F, no actual harm)
F0755 Level E
“Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0563 Level D
“Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.”
F0842 Level D
“Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.”
F0880 Level D
“Provide and implement an infection prevention and control program.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (32)
K0161 Level F
“Use approved construction type or materials.”
K0211 Level F
“Keep aisles, corridors, and exits free of obstruction in case of emergency.”
K0252 Level F
“Provide at least two remote exits on each floor or fire section of the building.”
K0281 Level F
“Install proper backup exit lighting.”
K0291 Level F
“Install emergency lighting that can last at least 1 1/2 hours.”
K0321 Level F
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0324 Level F
“Provide properly protected cooking facilities.”
K0331 Level F
“Construct fire resistant interior walls.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0353 Level F
“Inspect, test, and maintain automatic sprinkler systems.”
K0511 Level F
“Have properly installed electrical wiring and gas equipment.”
K0521 Level F
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0531 Level F
“Have elevators that firefighters can control in the event of a fire.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0511 Level F
“Have properly installed electrical wiring and gas equipment.”
K0923 Level E
“Have proper medical gas storage and administration areas.”
K0161 Level F
“Use approved construction type or materials.”
K0222 Level F
“Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.”
K0225 Level F
“Have stairways and smokeproof enclosures used as exits that meet safety requirements.”
K0252 Level F
“Provide at least two remote exits on each floor or fire section of the building.”
K0331 Level F
“Construct fire resistant interior walls.”
K0521 Level F
“Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.”
K0918 Level F
“Have generator or other power source capable of supplying service within 10 seconds.”
K0920 Level F
“Ensure proper usage of power strips and extension cords.”
K0923 Level F
“Have proper medical gas storage and administration areas.”
K0271 Level E
“Have exits that are accessible at all times.”
K0351 Level E
“Install an approved automatic sprinkler system.”
K0531 Level E
“Have elevators that firefighters can control in the event of a fire.”
K0293 Level D
“Have properly located and lighted "Exit" signs.”
K0321 Level D
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0363 Level D
“Install corridor and hallway doors that block smoke.”
K0252 Level D
“Provide at least two remote exits on each floor or fire section of the building.”
Fines and payment denials
Total fines over about the last three years: $165,798 (2 fines). A payment denial means Medicare stopped paying for new admissions for a time.
| Date | Penalty | Amount or length |
|---|---|---|
| December 2, 2025 | Fine | $26,685 |
| May 31, 2024 | Fine | $139,113 |
Source: Medicare (CMS) Penalties file, data updated October 1, 2026.
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | New Jersey | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 0.61 | 0.70 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.73 | 0.94 | 0.86 |
| Nurse aide hours per resident per day | 2.30 | 2.27 | 2.35 |
| Total nurse staff hours per resident per day | 3.64 | 3.90 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.51 | 3.50 | 3.43 |
| RN hours per resident per day on the weekend | 0.41 | 0.50 | 0.48 |
| Nursing staff turnover (per year) | 41.0% | 39.3% | 45.3% |
| RN turnover (per year) | 45.8% | 37.2% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Part of a group of 8 nursing homes: Excelcare.
Legal business name: Grande Center for Post Acute and Nursing Care LLC.
Owners and managers Medicare lists (2)
| Name | Role | Share | Since |
|---|---|---|---|
| Frankel, Eliyahu | Direct owner | 95% | December 20, 2021 |
| Frankel, Rochel | Direct owner | 5% | December 20, 2021 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 155 |
| Average residents per day | 136.6 |
| Takes part in | Medicare and Medicaid |
| Ownership | For profit – limited liability company |
| Group or chain (affiliated entity) | Excelcare |
| Legal business name | Grande Center for Post Acute and Nursing Care LLC |
| First approved by Medicare/Medicaid | 1996-10-01 |
| Resident and family councils | Resident council |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 65 North Sussex Street, Dover, NJ 07801 |
| County | Morris County |
| State | New Jersey |
| Phone | (973) 361‑5200 |
| CMS Certification Number | 315355 |
| Name in Medicare records | EXCEL CARE AT DOVER |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Dwelling Place at St Clares0.8 mi · Dover, NJ · 4 of 5 stars
- Morris View Healthcare Center4.2 mi · Morristown, NJ · 2 of 5 stars
- The Oaks at Denville4.9 mi · Denville, NJ · 4 of 5 stars
- Merry Heart Nursing Home5.2 mi · Succasunna, NJ · 3 of 5 stars
- Holly Manor Center5.9 mi · Mendham, NJ · 2 of 5 stars
Nearest hospital emergency rooms
- Saint Clare's Hospital/ Denville Campus5.0 mi · Denville, NJ · Acute Care Hospital
- Ahs Hospital Corp13 mi · Hackettstown, NJ · Acute Care Hospital
- Chilton Medical Center14 mi · Pompton Plains, NJ · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13