Quick answers
- Where is Dupage Care Center?
- 400 N County Farm Rd, Wheaton, IL 60187, in Du Page County, Illinois.
- What is the phone number of Dupage Care Center?
- (630) 665-6400, as listed by Medicare (CMS).
- What is the Medicare star rating of Dupage Care Center?
- Medicare overall rating: 5 out of 5 stars (CMS data updated 2026-10-01).
- Has Dupage Care Center been fined?
- Medicare lists no fines for Dupage Care Center.
- What did inspectors find at Dupage Care Center?
- In its last three inspection cycles (October 19, 2023 to September 11, 2025), Medicare lists 24 health citations; the most serious was level G. 1 was level G or higher (actual harm or immediate jeopardy). See the list below (CMS data updated 2026-10-01).
Medicare ratings, explained
Star ratings are one piece of information. Visit, ask questions and talk with your doctor about what matters for your care.
Inspections, fines and staffing
In its last three inspection cycles (October 19, 2023 to September 11, 2025), Dupage Care Center had 24 health citations; the most serious was level G (actual harm to residents). 1 of them was level G or higher (actual harm or immediate jeopardy). Medicare lists no fines or payment denials for it in the last three years. Nurse staffing is 3.95 hours per resident per day; the Illinois average is 3.47 and the national average is 3.90.
Source: Medicare (CMS) Provider Data Catalog, data updated October 1, 2026, retrieved November 13, 2026.
Inspection history: last three cycles
State inspectors visit about once a year and also investigate complaints. Each citation (deficiency) has a tag number and a letter, A to L. The letter shows how serious the problem was and how many residents it affected.
What the letters A to L mean
| Seriousness | Isolated (a few residents) | Pattern (some) | Widespread (many) |
|---|---|---|---|
| No actual harm, potential for minimal harm | A | B | C |
| No actual harm, potential for more than minimal harm | D | E | F |
| Actual harm to residents | G | H | I |
| Immediate jeopardy to resident health or safety | J | K | L |
Source: the scope and severity grid Medicare (CMS) uses for nursing home citations.
Most recent cycle: September 11, 2025 — 7 health citations
Inspections in this cycle: September 11, 2025 (standard health inspection).
Show 7 citations (levels A to F, no actual harm)
F0550 Level E
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0684 Level E
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0688 Level D
“Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0759 Level D
“Ensure medication error rates are not 5 percent or greater.”
F0883 Level D
“Develop and implement policies and procedures for flu and pneumonia vaccinations.”
Previous cycle: August 23, 2024 — 10 health citations
Inspections in this cycle: August 23, 2024 (standard health inspection).
Show 10 citations (levels A to F, no actual harm)
F0812 Level F
“Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.”
F0761 Level E
“Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.”
F0880 Level E
“Provide and implement an infection prevention and control program.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0609 Level D
“Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.”
F0684 Level D
“Provide appropriate treatment and care according to orders, resident’s preferences and goals.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0692 Level D
“Provide enough food/fluids to maintain a resident's health.”
F0693 Level D
“Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.”
F0756 Level D
“Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.”
Earlier cycle: October 26, 2023 — 7 health citations
Inspections in this cycle: October 19, 2023 (complaint investigation); October 26, 2023 (standard health inspection); June 20, 2024 (complaint investigation).
F0689 Level G
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
actual harm to residents; isolated (a few residents) · Quality of Life and Care Deficiencies
Show 6 less serious citations (levels A to F)
F0550 Level E
“Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.”
F0804 Level E
“Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.”
F0558 Level D
“Reasonably accommodate the needs and preferences of each resident.”
F0689 Level D
“Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.”
F0690 Level D
“Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.”
F0760 Level D
“Ensure that residents are free from significant medication errors.”
Citation descriptions are Medicare’s official wording. “From a complaint” means the citation came from a complaint investigation instead of the regular yearly inspection.
Full inspection reports on Medicare Care Compare →
Fire safety citations (6)
K0133 Level F
“Install a two-hour-resistant firewall separation.”
K0321 Level F
“Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.”
K0781 Level F
“Have restrictions on the use of portable space heaters.”
K0324 Level F
“Provide properly protected cooking facilities.”
K0345 Level F
“Have approved installation, maintenance and testing program for fire alarm systems.”
K0363 Level F
“Install corridor and hallway doors that block smoke.”
Staffing
Hours of nursing care per resident per day, from the payroll records nursing homes send to Medicare, next to the state and national averages.
| Measure | This home | Illinois | National |
|---|---|---|---|
| Registered nurse (RN) hours per resident per day | 1.17 | 0.71 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.35 | 0.64 | 0.86 |
| Nurse aide hours per resident per day | 2.43 | 2.12 | 2.35 |
| Total nurse staff hours per resident per day | 3.95 | 3.47 | 3.90 |
| Total nurse staff hours per resident per day on the weekend | 3.32 | 3.08 | 3.43 |
| RN hours per resident per day on the weekend | 0.88 | 0.55 | 0.48 |
| Nursing staff turnover (per year) | 16.1% | 43.7% | 45.3% |
| RN turnover (per year) | 25.4% | 41.5% | 42.5% |
| Administrators who left in the last year | 0.0 | 0.5 | 0.5 |
Source: Medicare (CMS) Provider Information and State US Averages, data updated October 1, 2026.
Owners and operator
Legal business name: Dupage County.
Owners and managers Medicare lists (3)
| Name | Role | Share | Since |
|---|---|---|---|
| Dupage County | Direct owner | 100% | August 28, 1966 |
| Baker Tilly US LLP | Management company (operational or managerial control) | NOT APPLICABLE | January 1, 2016 |
| Symbria Rehab, Inc. | Management company (operational or managerial control) | NOT APPLICABLE | November 1, 2017 |
Source: Medicare (CMS) Ownership file, data updated October 1, 2026. Only owners with an ownership interest and management companies are shown.
Compare with other nursing homes
Key facts
| Type | Nursing home |
|---|---|
| Certified beds | 366 |
| Average residents per day | 218.8 |
| Takes part in | Medicare and Medicaid |
| Ownership | Government – county |
| Legal business name | Dupage County |
| First approved by Medicare/Medicaid | 1967-01-01 |
| Resident and family councils | Resident and family councils |
| Sprinklers in all required areas | Yes |
| Changed ownership in the last 12 months | No |
| Address | 400 N County Farm Rd, Wheaton, IL 60187 |
| County | Du Page County |
| State | Illinois |
| Phone | (630) 665‑6400 |
| CMS Certification Number | 145050 |
| Name in Medicare records | DUPAGE CARE CENTER |
| Corrections | Report an error or suggest an update → |
What to ask when you call or visit
A general checklist for any nursing home, not advice about this one. Medicare also publishes guides on medicare.gov.
- Is the home certified by Medicare and/or Medicaid, and does it have a bed for the care you need (short-term rehab or long-term care)?
- Can you see the latest state inspection report? Ask how any problems found were fixed.
- How many nurses and aides work on each shift, at night and on weekends? Is there a registered nurse on site at all times?
- Which doctors see residents, and how often? What happens in a medical emergency, and which hospital is used?
- What therapy (physical, occupational, speech) is offered, and how many days a week?
- Are residents clean, dressed and taking part in activities? Do staff speak to them kindly and answer call lights quickly?
- What do the daily rate and extra services cost, and what do Medicare, Medicaid or your insurance pay? Ask for it in writing.
- Is there a resident council and a family council? How are complaints handled? Ask for the long-term care ombudsman’s contact.
- Are meals appetizing, and can the home meet special diets, language needs and religious or cultural preferences?
- Visit more than once, including at a mealtime or in the evening, without an appointment.
Other nursing homes nearby
By straight-line distance (not driving distance).
- Wynscape Health & Rehab0.2 mi · Wheaton, IL · 5 of 5 stars
- Ahva Care of Winfield0.7 mi · Winfield, IL · 4 of 5 stars
- Wheaton Village Nursing & Rehab Center1.0 mi · Wheaton, IL · 3 of 5 stars
- Covenant Living - Windsor Park3.0 mi · Carol Stream, IL · 5 of 5 stars
- West Chicago Living and Rehab Center3.3 mi · West Chicago, IL · 1 of 5 stars
Nearest hospital emergency rooms
- Northwestern Medicine Central Dupage Hospital1.1 mi · Winfield, IL · Acute Care Hospital
- UChicago Medicine AdventHealth Glenoaks5.6 mi · Glendale Heights, IL · Acute Care Hospital
- Edward Hospital6.9 mi · Naperville, IL · Acute Care Hospital
Sources
- Provider Information — Centers for Medicare & Medicaid Services (CMS), data updated 2026-10-01, retrieved 2026-11-13
- Medicare Care Compare — official Medicare profile of this provider
- Health Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Fire Safety Deficiencies — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Penalties — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Ownership — CMS, data updated 2026-10-01, retrieved 2026-11-13
- State US Averages — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Survey Summary — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Citation Code Look-up — CMS, data updated 2026-10-01, retrieved 2026-11-13
- Inspection Dates — CMS, data updated 2026-10-01, retrieved 2026-11-13